Assessments
Intercultural Conflict Style Inventory
A critical difficulty we face in our organizations and schools is that communication misunderstandings, conflicts, and problems across cultures are often grounded in very different approaches people take for resolving difficulties with one another. The ability to recognize and effectively respond to cultural differences in communication and conflict styles is critically important. ICS Inventory provides the Intercultural Conflict Style Inventory® (ICS®), developed by Mitchell R. Hammer, Ph.D., for resolving conflicts and solving problems across cultural boundaries.
what To expect
By completing the Intercultural Conflict Style Inventory, individuals will:
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Increase cultural self-understanding of their own communication and conflict resolution approach
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Increase cultural other-understanding—of diverse approaches others use to communicate ideas and resolve conflict
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Better manage stress and anxiety that is often present in conflict situations
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Use culturally responsive strategies in communicating your goals and interests to others
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More accurately interpret the statements and actions of the other party
