Nayan Leadership https://nayanleadership.com Personalized Leadership Coaching, Explore the Possibility of Transformation Sat, 13 Jan 2024 21:07:19 +0000 en-US hourly 1 https://wordpress.org/?v=6.5.2 https://nayanleadership.com/wp-content/uploads/2020/05/cropped-siteicon-32x32.png Nayan Leadership https://nayanleadership.com 32 32 Ikigai Leadership Podcast: Dhru and Peter Hurley Talk About Following Your Passion https://nayanleadership.com/ikigai-leadership-podcast-dhru-and-peter-hurley-talk-about-following-your-passion/ https://nayanleadership.com/ikigai-leadership-podcast-dhru-and-peter-hurley-talk-about-following-your-passion/#respond Sat, 13 Jan 2024 20:59:48 +0000 https://nayanleadership.com/?p=52102

In this episode, Dhru interviews Peter Hurley, who shares his unconventional journey from studying human physiology and selling sailboats to becoming a highly successful headshot photographer. Starting with his unpredictable path to picking up a camera, Hurley’s initial struggles in modeling and acting eventually led him to focus on photography. Driven by a desire to make a good living and pursue his passion, he overcame challenges and established himself as a sought-after headshot photographer, emphasizing the importance of taking risks and exploring new paths for a fulfilling career.

Peter shares insights from this wealth of experience in the headshot photography industry including the significance of a strong work ethic, personal growth, and collaboration within the community. He stresses the value of education and learning the basics before developing a unique style. Additionally, the interview touches on the influence of mentors, childhood experiences, and the impact of travel on personal growth. Throughout the episode, there’s a recurring theme of embracing opportunities, taking risks, and prioritizing personal growth to achieve greater success and fulfillment in one’s career and life.

 

About Peter Hurley

Peter Hurley is a New York and Los Angeles based portrait photographer who is regarded as the industry leader in headshot photography. He’s best known for the genuine expressions he captures for his executive business portraits and actor headshots.

With a wealth of diverse experiences, Peter Hurley has navigated life’s twists and turns with purpose and passion. From sailing the seven seas in preparation for the 1996 and 2000 Olympic Games to gracing the camera lens as a model for Polo Sport and Abercrombie & Fitch, Peter’s journey has been nothing short of remarkable. His peers recognize him as the foremost authority on headshot photography, a reputation solidified by his acclaimed book, The Headshot.

With over two decades of experience, Peter seamlessly transitioned into the role of a director. His passion for excellence shines in every project, producing compelling videos that showcase his clients’ businesses at their best. Rooted in New York City, Peter finds inspiration in his beautiful wife and cherished twin daughters, driving his ongoing pursuit of creativity and excellence.

 

LinkedIn: www.linkedin.com/in/dhrubee
YouTube: www.youtube.com/dhrubee

Episode Transcript

Dhru 00:00

Hey everybody, this is Dr. Dhru Bee. And I’m here to welcome you to my podcast, Ikigai Leadership. We’re gonna be talking to leaders in all different industries from all different backgrounds and demographics from all over the world. And we’ll be discussing topics like leadership development, culture, DEI, content creation and marketing, and all things business and entrepreneurship.

 

Dhru 00:26

All right, welcome, everybody. Welcome back to another edition of IIkigai Leadership. I’m here in a special place, here. This is not my normal spot. As usual. I’m sure you guys have known by now. I’m here with the amazing Peter Hurley. Thanks so much, Peter, for taking the time to talk today, man.

 

Peter 00:42

Oh my gosh, Drew, I’m so psyched you came in. This is awesome. I need, I wanted you to see the studio and hang out with you. But this is cool that we got to do this.

 

Dhru 00:48

The studio is awesome. It’s actually, the location is phenomenal. But this this actually is setup. I mean, I’m I’m blown away by how amazing this for folks. I mean, I brought my photographer and Peter already has everything set up here, which is pretty cool. So I can take advantage this amazing space. Super cool.

 

Peter 01:03

So no, I was excited. Because I knew when you asked me to do this, and you were gonna come up, I was like, I’ll be ready. I’m gonna have this place rockin and rollin by then.

 

Dhru 01:11

It’s awesome to have you on here. And a lot of folks who are watching us will not really know you, have an idea of your background in that kind of thing. But who is Peter, would you start by going to what what made you pick up pick up a camera? I mean, we talked about this a little bit. You told us a story back in Denver, but I mean, folks who weren’t there, obviously.

 

Peter 01:28

Sure. My name is Peter Hurley. I was born in New Jersey. The path for me to grab a camera was pretty random. I didn’t know what the heck I was doing. I went to BU and I was studying like human physiology. And I was like, I don’t know what I’m gonna do. When I graduated. I graduate and I sailed for the summer. As I always did. I raced sailboats all my life. And I just I was really into it. I grew up on the Jersey Shore in a small town called Mantaloking. That summer, I was selling sailboats at a local sailors’ shop. And one of my friends owned him was my boss and kind of beat me up and taught me a lot about marketing and stuff like that. Actually. It was amazing. Actually looking back then at this guy, he was he was nuts. But he did things outside the box. Nowadays, but..

 

Dhru 02:10

What year was I’m just curious.

 

Peter 02:13

This was no, it was 1993.

 

Dhru 02:18

Okay, yes, so marketing was totally different back then, compared to now.

Peter 02:21

Oh, yeah. Oh, yeah, I was 23. You can do the math. Anyway, I asked for a couple days off to seal on this national championship. And he gave it to me. And I was like, okay, so I won. And then when I won that fall, I didn’t know what I was going to do, because it was a summer job. And I was like, I’m gonna start training for the Olympics, because the boat that I had sailed mostly, predominantly had gone to be an Olympic class. And I was at the stage of my life where I was like, I didn’t know what I was going to do with my degree. And I didn’t know what to do. Anyway, long story short, I ended up sailing for a couple years. And somebody saw me sailing, well, Caggie Simaneli Bradfor saw me sailing, and she’s like, you could model and I was like, I don’t know about that. She goes, Yeah, I’m gonna get a photographer. She got a start. And then she goes, and I’m gonna send your pictures over to Ralph Lauren. And they really liked you. And you’re gonna go down to Miami and get in front of Bruce Weber’s camera, and you’re and then you’re gonna have a huge modeling career, blah, blah, blah. But no, it wasn’t that huge, but it was fun. But Bruce told me to pick up a camera. I became friends with Bruce. I was in Miami and I said, Hey, are you free this day I’m racing? Why don’t you come shoot this race. And he came and he put it in Italian Vogue. And it was just cool. If that time of my life I was really, it was crazy.

 

Dhru 03:34

That’s the point. You’re shooting and you’re modelling both at this time. Or just shooting?

 

Peter 03:28

No, I was just modeling and sailing. I wasn’t even modeling yet. I was just mod, I had modeled and I was sailing. And then I missed the US team in 96. And I came to New York and I decided to try the modeling thing. It was not easy. I’m not that good looking. Like it’s just like it wasn’t that easy. And it was hard. But I got some jobs and I plugged away. And I had the support of some diverse, one being Bruce Weber. And he said he’s I don’t know why he encouraged me to pick up a camera but he said well, what are you doing? Just pick up a camera and go walk around and take pictures on the street? So I did. That was it. I was like alright, I kind of liked this. This is cool.

 

Dhru 04:20

You’re the headshot guy. Like everyone knows Peter Hurley is the expert in headshots like far and away right? What was that moment where you were like headshots. It’s a thing for me. I just I love doing that Justin that’s what I’m gonna specialize in or, or was there a moment like that?

 

Peter 04:31

Yeah, I mean, it was a monetary thing I was trying to be with you know, I told her so I remember telling him I want to shoot like you I want to do like, like shots for of actors for Vanity Fair. And I want to shoot ad campaigns. I want to do this, that, and the other thing. And I was like, Well, I needed an agent. I needed to get commercial work. I needed all that stuff. And I was an actor. So while I actually picked up the camera to get out of a bar, I was bartending and I hated it. And in New York it was like till 4am. So I was getting out of the bar at four, and barely sleeping, I was falling asleep on modeling jobs, I had started acting, and I was like, Maybe this acting thing can take off because this modeling thing isn’t gonna last. Let me try this acting thing, but let me figure out how to pay for it. So I was like, let me take some pictures. So I’d done actor’s headshots, and I was like, this didn’t look like a bad gig. And these photographers were making a good living. And I was like, if I could get anywhere close to what they’re charging, I’d be alright. So I started and I’d go to acting class, just to try and get the actors to pay me to take the pictures and like I would do it like that. Yeah, sorry, guys running around doing that. I was like, I don’t have to go to a bar anymore. And then I was like, Oh, my gosh, I suck at acting too. Like, I should quit that. And then here I am.

 

Dhru 05:43

Let’s see, I think I just want to highlight something about that, though. Like one of the things I tell people a lot of times is that there’s not always a direct line to what you want to do necessarily, right. Life is all about the zigzag, right? It’s like moving around. And then if you didn’t want to get out of bartending, you might not have picked up a camera ever. Right?

 

Peter 06:03

Yeah, exactly.

 

Dhru 06:05

Which seems like random at the moment. But I mean, set the tone for rest of your life, which is crazy.

 

Peter 06:09

If I was gonna say like, one of my biggest things in my life that I’ve noticed, is like, if you throw me a bone, I’m gonna pick it up. And I’m like, I’m like, oh, there’s a bone over there. I’m gonna go for that one now. And then I’m gonna go for that one. I was never locked into a path. I never did a nine to five ever in my life. I never did. And I don’t think I could do a nine to five, I wouldn’t know what to do with myself.

 

Dhru 06:29

And most people don’t, frankly, I mean, like, I don’t think human beings are meant to do a nine to five, we’re not built for that, right? I mean, all these studies are coming out now. Whether it’s back problems, health problems in general, whatever, like, you know, attention deficit disorder, or whatever, ADHD, all these things are coming out where it’s like, 9 to 5 is actually really bad for us as humans, right? Like, just in terms of, I mean, just physiologically speaking, if nothing else, right, sitting in a cubicle, for eight hours, eight plus hours, cuz some people sit for longer, right? They’re just there is really bad for everything about us, right? Because we’re built to go hunt, and go find food and go, you know, find our next conquest, whatever that might be, right? Whether it’s food, whether it’s, you know, a new village or whatever a place to live. And we’re sitting here just crunching numbers on the computer or like, you know, whatever typing up or sitting in meetings. It’s like, the worst form of who we can be as humans. You know what I mean? And I think that the creative aspect that the part leading to that, like you did, is really powerful with what lights up you know, people’s I do because I watched you work. You light up behind the camera. Yeah, like a dimmed otherwise. But I mean, when you get the camera, you’re like, get a different person. I mean, in a good way.

 

Peter 07:33

I love it. Yeah, I love it. You love it? Don’t you need to get that person in there, and you just drill them, get them going and get him fired up? Like, I’m glad I don’t have that experience. And the pressure was there to go get the real job, you know, especially being a photographer, I don’t know, may artists are out there have probably gone through this with the parental pressure society pressures, like there’s so many guys and women that I coach that say, Hey, I was a yearbook photographer in high school. And then I went out and got the real job. And I did it for 20 years. And now I’m ready, I’m ready to get out. I’m sick of this stuff. And I really want to pick up my camera and start shooting again. Then they come and get coached by me. And I’m like, Wow, that’s amazing. That’s so I mean, it’s wild. It’s to think that the our career choices were chosen. And we’re kind of stuck in this rut, and I don’t think it’s happening anymore. I think that now, I think that the kids, I mean, I have twins that are 20. I don’t know what they’re gonna, they’re trying to figure it out. But I don’t think that the parental pressure, I mean, I’m not giving them parental pressure to go get a quote-unquote, real job. I think COVID actually helped in a way where people don’t expect you to be in the office all the time. You can, you can work from home, you don’t have to be nine to five on the clock anymore. And most companies eight, get your work done, do what I need you to do, rock it, and then go, you know,

 

Dhru 08:56

The good leaders say that though, the good companies. There’s still a lot of companies now trying to get anyone back to the office, because they’re afraid of productivity and whatever, which is also just a bullshit excuse. Right? It’s just an excuse for control. They want control of their employees. There is a shift, though, for sure. COVID definitely had an effect where a lot of people now are realizing the work can get done outside of the office. You don’t have to have everyone in the office sitting there doing nothing against you nothing at home. You know, but there’s a there’s a line going back to what you said earlier, which is an interesting… the movie up in the air with George Clooney. I think I saw it a while ago. Yeah, great movie. But there’s one line in there where he asked the guy he’s like, how much did they originally pay you to give up on your dreams? Right? Yeah. And that’s, that’s huge. That’s powerful to frame it that way. Right? Yeah. Because we don’t frame it that way. We’re like, Oh, I gotta get this job to pay for my life. And then 20 years later, fast forward. You just get caught up in the grind and you realize 20 years have gone by?

 

Peter 09:42

Wow, that’s interesting. Yeah, my brain just went to, I got stuck in what I consider headshot land, which isn’t a bad place to be. But I never went to commercial work. I never got the big commercial jobs. I may have done them. I’ve done little things here and there over the course of my career, and they come they come when they come but it’s not like I ever went down that path. I’m not doing ads for print, I’m not, you know, I just don’t do much editorial like I just I always wanted that never did it and I kind of sold out for because the money came in with the headshots. But now I’m like, wait a minute, hold on this has been great. You know, it’s just been a, it’s been an amazing thing to be able to not only parlay it into growing the community that I built, and having those photographers out there doing the jobs, and it’s been awesome.

 

Dhru 10:30

Yeah. And that that community, I mean, the headshot crew is really I mean, I’ve only been part of it for a very short period of time, but it’s a really cool community. But from my experience, it’s rare to find that kind of community where everyone is really invested in everybody else growing. Because oftentimes, you hear people advertise that. And there’s like, 20% of people to actually feel that way. And then the other 80 are just out for themselves and trying to figure out how to how to leverage this and how to leverage that and how to how to make it their own. What has been the difference for you, that you’ve noticed what they what the different photographers who join the Headshot Crew.

 

Peter 10:59

I think the one thing is that, you know, obviously I run the ship, so I call it an AFZ. And I’d use acronyms a lot, but AFZ is an Asshole-Free-Zone, and I tell people point blank, look, the competitive nature of people is out there. I think it’s you know, I’m competitive as they come like I train for the Olympics. I know. I’m crazy human competition-wise, but mostly, I just try and focus it on myself. So it’s got nothing to do with what the guys doing down the street. I don’t care what the guy’s doing down the street. I’m the one who have to go to work that guy, I don’t know if that guy’s working today or not, I’m working, I got shit to do. You know, I don’t care if that guy got out of bed or not. I’m outta bed at six or seven. And I’m rolling. I’m like, candle burning. You know, I don’t fool around. I go workhorse mode. And it’s game on. And that’s why I knew I was kind of unstoppable because of the work ethic. But the work ethic was based on the love for what I’m doing. Like, I don’t feel like I’m working. I’m in the studio, I don’t feel like I’m working. And going back to the photographers that I’ve been able to bring into the headshot crew, I think iit’s just the people that are seeing competition. I’ll give you an example. Chicago, I don’t have as many photographers in New York competing against me for my own headshot work that I’m coaching. I taught my first workshop. And this guy comes in he goes, Why are you teaching your competition? And I was like, I don’t know. I don’t see it like that. I was like, I don’t know how long it took me to get like the for me, I’m going to teach you I want you to succeed. There’s enough to go around, what are you worried about? And I always had a problem because I have this global community of photographers anyway Chicago has like I do the workshop out there. And there’s just so much talent and there’s a lot of photographers and I have seen them bond together and raise that market like no other just because of the headshot crew bonding through Chicago there’s a Associate Status that people get to and I think there’s more associates in in Chicago and it’s just a good example that I have because most people are used to this and in whatever you know, job you have or whatever is you’re used to competition and coming into competition and going no that person is competing against me the people embrace the fact that you know the headshot career I teach a style they do it and then they can you know actually grow together and change the and educate people on what a good headshot is. And then and then I’ve seen it elevate the entire city. So those people that are worried about the person next to them don’t stay long. They just don’t stay so.

 

Dhru 13:29

So, self weeding out process almost right. Which is great. That’s cool.

 

Peter 13:34

You don’t want them there anyway.

 

Dhru 13:36

Yeah, exactly. 

Peter 13:38

What do you want them there for? There’s a quote that I love. And I don’t know, I think maybe Bill… I don’t know who said it. Amateurs compete. Professionals create. And I’m a pro. So if I’m a pro… like you can’t play that game with me, I’m a pro. I’m creating new doesn’t matter what you’re doing. 

Dhru 13:51

I love that. I actually, let me use that quote because what I was thinking of was another movie grow work. I do a lot of movie TV quotes. The one I was thinking of was from this movie called With Honors with Joe Pesci back in the day in like 98 or something. And the quote is winners forget they’re in a race, they just love to they just love to run. 

Peter 14:10

Oh, wow, that’s cool. 

Dhru 14:11

I love that. Right? Because then that’s exactly what you just described right? It’s like you just love what you’re doing so much you don’t care about the guy next door or that kind of stuff. And that’s that’s also part of that mentality and you had a business coach for a while that mentality that you get when you work with a coach is like the getting out of scarcity and into that whole idea of abundance and just focus on creating as opposed to just worrying what everyone else is doing reacting all the time. And we talked about this briefly, creating versus reacting if you’re reacting you can’t be creative and when you’re creating.

Peter 14:37

It’s easier said than done though. Let’s be real you know, it’s when you got bills bills to pay, and that fucker down the street. 

 

Dhru 14:42

It’s like Maslow right? If you’re worried about putting roof over your head, you can’t be worried about self actualization the same time right? You’re worried about the very basic stuff like getting food, getting shelter, you know, making sure your family is fed and healthy. So you can’t sit there and we’re like, oh, I’m worried about the the baseline foundational stuff as well as the self actualization, like, top of the pyramid stuff, right? It’s not possible. But in terms of the work your do with Bob, Bob Proctor, you know, because he was your coach, what was the most impactful thing you learned from Bob? 

Peter 15:11

I didn’t know I was going to devote the report that I that I did with Bob years later, what happened was I was introduced to him in 1998. After I, it was was 1997. I think, after I was trained for the Olympics, already, I worked with a sports psychologist for the US team. And we were doing visualization stuff and some goal setting stuff. But I didn’t really realize that I was setting… I didn’t know about goal setting or anything like that. I walked into a Bob Proctor seminar and my jaw hit the floor. And I was like, Oh, my gosh, this guy’s the real dude, this is crazy. And I think a lot of personal development, you know, the same message is out there, you know, think positive and set goals and work your butt off, believe in yourself. All that stuff is very similar. It’s the message that gets delivered from the different individuals. So I always tell people look, hang out with somebody that resonates for you. So Bob just was it for me, it wasn’t hocus pocusy. And it wasn’t you know, it was just, I was just like, I’m gonna grow with this. And that’s how I built I built my business based on his principles. It worked. I was like, Oh my gosh, it works so well that I forgot about him. So I started rolling. And I was like, Oh my gosh, I’m hitting every goal. You know, I couldn’t rub two nickels together before I met that guy. And I even though I’m damn good looking, I couldn’t make over 50 grand a year as a, as a model-actor-bartender-dude, that’s why I was in the bar. Right? So then I picked up the camera. And of course, the you know, I’m not to get into money. But the, you know, the 100k goal was, Oh, I was a kid, I was in my 20s. I was like, I gotta make 100k with it. I just turned 30 Actually, and I was like, I get it. And then my wife got pregnant. And then we found that they were twins. And I had just started shooting headshots, I better make 200 now, and I’m living in New York City. And then the two went to four and the four went to eight. And anyway, everything started with that trajectory into what I was doing. And what happened was, I got so busy, that I stopped studying and I stopped working on me personally, because I was, I was so focused on what I was doing. And at the time, it was great because I was hitting goals, and I was doing everything. And then the recession came in, like 2007, 2008. And my income went backwards. And I remember, it’s very difficult to live in New York City and have your income go backwards when you got twins. So I was like, This is not good. And I kind of got burnout with what I was doing a little bit. And then on a Facebook feed or something. Another thing for Bob Proctor . And you know, I haven’t really looked into bump stuff in a long time. And that’s when I signed up for a year coaching with him. And that changed everything. That was it. And the thing was, he always pushed multiple sources of income. And the thing was, I had to have a human being in front of my camera. And I had to press the button to make any income from 2000, When I picked up the camera until 2009, when I took this course. And he said you’re going to figure out other source of income. So that was 2009. In like 2016 or something, he brought me into one of his seminars to shoot people and he brought me up on stage to talk to them. And it was very cool. And I remember before I went up on stage, he was talking about sources of income. He goes Peter how many sources of income> Yeah. And I was all proud. I’m like, Bob, I have eight. And Bob goes, eight, you should have 800. And I was like and he’s right. And he’s right. So I always coach my people not only on photography, but on multiple source of income. And I’m constantly trying to evolve to figure out in this for instance, I’m going to start a podcast. I don’t know why I’m just gonna try and figure out how to monetize I’m like gonna start talking to people like it’s another source of income. There you go. Check it off, guys start a podcast. There you go. You know what? Hey, you never know you know, but that was that was the thing so now I’m back on track with that, that information, but it took me, I was probably stopped studying Bob when I picked up when I started shooting headshots. I was so busy. For seven years, I wasn’t really growing or, I mean I was growing and I was, my business was rocking. But it didn’t take off to where to where I am now without studying that stuff. So yeah, yeah. 

Dhru 19:26

What was the inspiration that started the headshot crew when you first when you first did it? 

Peter 19:27

Well, what happened was I was minding my own business in here just shooting and the F-Stoppers walked in F-Stoppers for those that don’t know, it’s like the one of the biggest photography blogs in the world now. But then they were just two guys that worked at a camera store that decided to start a blog. So they said, hey, what if we contact some photographers who we like and we’ll go interview them. So they showed up at my studio and they did an interview for me. And then the thing went nuts and then that people loved it. It was just one little video and people loved it. The photographer’s loved it so they said, hey, you know why don’t you teach a tutorial? They had never done a tutorial before. Now they do tutorials up the wazoo but they were like, Why don’t you teach it tutorial on headshots I was like the only thing I have ever taught is sailing. I don’t know how to teach photography I’m first of all, I’m the other thing that I love about what I do is that I’m self-taught, like I never took a course. So I don’t know any the lingo I to this day, like people will laugh at me that I don’t know some photography lingo. I was like, I don’t care, I make more money than you. You know, like, I don’t care. Like, I don’t really care. I mean, I shouldn’t say that. But, but it’s true. No, I’m very fortunate. But the thing is, is that it’s a medium where trial and error works. And if I can say anything to anyone, your genius is going to be capped on something that you were you might learn from somebody, I don’t want my genius to be capped. So I don’t want to know, like, I don’t want you to teach me anything. Because I want to figure it out for myself because I’ll do it the wrong way and it’ll be right. Like I always tell my students, and I do teach, so I do have to teach them, and I want them to learn from me, obviously, but I want them to grow and go. So I always say break my rules, go break them, do them, show me that you can do them, but then break them. So anyway, when when I agreed to do in that tutorial, by the way, it changed my life. Talking about multiple sources of income, it’s probably one of the most successful, I have one of the most successful tutorials in the photography world ever. It’s got to be top five or something anyway. But I know what I have, I think I have the number one most successful photography workshop ever. So what happened was they were like, you did the video. Now you got to do a workshop. And then my web developer was like, Well, where are we going? What are you going to do with all those people? Why don’t you teach them? I was like, I don’t know, he goes, Well, why don’t we make like a place like a Facebook for photographers? I was like, Okay, make that. So we made Headshot Crew. And then so what happens is I did the tutorials, and then I did the workshop, then they go into the headshot crew, and I coach them there. So it was all like that, that process. And it was all because the F-Stoppers knocked on my door. 

Dhru 22:10

And it’s art, right? You’re teaching art. Right? And so that that’s part of the, sort of the challenge is like, like you said, like, you know, when it looks good. And you know, when it doesn’t, right? You don’t necessarily know the technical reason why it doesn’t look good to articulate that somebody, but you know, it’s doesn’t look good. So like, let me try this. I’m try that. And let me get it to the point where it looks good, right? And that’s how I learned Photoshop the first time but so I teach coaching at Georgetown, right? And so like, I tell them, something similar is like, learn the rules. So you know when to break the rules. You want to know the rules, and then you can do whatever you need to do with your style, make it your own, right. But at least learn the basics and make sense. And like like you’re saying, like, you know, you’re teaching people your way, and then improve on it, like build on it make it better. And at least my experience wise, that’s a more powerful way to teach, and to really help people to grow up as opposed to like, do it my way or else. And then that’s it, right? 

Peter 22:55

Oh, yeah. I mean, I kind of say that at the beginning. Because their stuff sucks if they don’t, but I’m like, look, you could break the rules once you do it. 

Dhru 23:00

Exactly. Yeah, you don’t want people breaking the rules, before they even know what they’re doing. Right? Because then they’re just gonna wonder why they’re not successful long term, right? So the chance stuff is always fascinating to me. Obviously, Bob was a big impact on your life and an influence. If you could think of someone else or other folks in your life who have been influential, or books or movies or any kind of reference for yourself, like what was. what were the biggest influences on your life and your career? 

Peter 23:30

Stuff that you don’t realize, well, I mean, this is kind of like, like, tough to get into, but my mom was such a badass, she’s gone now. But I didn’t realize it when she was here. Like, I had no clue that I was going to glean this. She was a powerhouse. And I didn’t know that that was going to do anything for me. Like I just was like, Man, I can’t handle I’m like, I was like mom, okay, all right, I’d like to set up my darkroom in her basement. And I would go out there and be like, working like I had to get shots done. I was processing all my own film, and then we’d go out to Jersey. And she was trying to be a mom. And now I, you know, obviously wish I was was paying more attention because she’s gone. But a lot of things that we realize about our parents and our upbringing and stuff you don’t realize until you really reflect on it. And then you really can’t do that until if the person’s around, I guess. I don’t know, my dad’s still around. I’m trying to reflect on him. If you look up to your parents, I think it’s an amazing thing. I didn’t know it at the time, but my mom was pretty, pretty amazing. I’m trying to think who else? Really? I mean, there’s photographers, you know, there’s obviously Bob Proctor, you know, there’s been people in my life that have influenced me, but when I picked up the camera, there were photographers doing amazing things that I was like, I want to shoot like that person. I don’t know. I think that the development of the eye is a really tough thing. That’s something I can’t teach either. So I feel like I found headshots, but I can shoot anything. I just don’t get myself out there to do it. I, I was inspired by like, obviously Bruce Weber, My only knowledge of what the top of the industry was was him. And then once I got into studying photography, it was Richard Avedon, who was still around. And one of my friends ended up shooting with him when that was a model. And I was always like, oh, I want to I want to shoot with him. I became the most annoying model when I picked up the camera, because I was like, I wasn’t, I was self-taught. So I was like, I just want to annoy the photographer on set, and they just be like, can you just get in front of the camera? Shut up. I was like, Yeah, but what’s that? What is this? What’s this over here? It was like that. Irving Penn, you know, the big ones were were the inspiration. But I always think about, like, what is what is the fiber or the being? Where’s that come from? Because I think that I’ll use an example. When I was training for the Olympics, the guys that were like the best in the world, even like the world champions and stuff, but everybody that we were training with those on the US team, when the Olympics were over, one guy went to the Olympics, the rest of the guys, like all dispersed and got jobs and got out into the real world, including myself, and you know, did that kind of thing. It’s so interesting to see how successful those guys were, like, everybody went off and did different things. But everybody did major, like major successes. I was like, Is there something about training for the Olympics, or having that mindset or that mentality that leads to you going out and needing to excel in whatever it is that you do? And I guess that obviously, there’s some sort of play there. So I think my biggest influence, if we are is going to be sailing. It wasn’t even a person. It was the fact that at the age of 13, I, I won this world championship, I remember, and it was like, it was like a little World Championship. But if you have little ones, it’s at my club. It’s like we made it up, because there’s only boats in this little area. So it’s not a big deal. But it was a big deal for me. And I was thrust into this thing. And I learned competition. I learned decision-making. I learned all this stuff from this sport that I love so much. So I don’t think people really know actually now. They’re trying to get sailing more popular, and everything I know Gary Vee just did something and signed something with Larry Ellison for SailGP. I don’t know what they’re doing. But I saw Gary on the feet. And I was like, Yeah, Gary’s getting into sailing. I love it. Now we’re talking. Yeah, the Jets and SailGP why not? But no, it’s, it’s interesting stuff. So this, the sport of sailing, will take you and it takes kids and puts them in an environment where I was out on the boat on my own. When I was 10 years old, in the middle of a bay, like in huge wind and a squall and lightning and thunder, and you’re, you’re challenged like up the wazoo. And then you’re like playing chess. But the boards moving with the wind changing and the waves changing and the boats changing. And then you got to, you know, anyway, it’s very, it’s extremely challenging, and it’s extremely rewarding at the same time. I just got inducted into the Barnegat Bay Sailing Hall of Fame, which was really a real huge honor. They asked me you could do it, you know, your acceptance speech to being inducted. And I was like, they’re like, we’ll give you five minutes. And I was like, What am I gonna same five minutes. I was like, nobody went five minutes. Mine was ended up being like 15, I think. But I remember it was really about the people who influenced me along the way. So getting back to and I think people think about this, if you if you really dig into it, sometimes you don’t think about your influences, because it doesn’t come to you. When you said that question. I mean, nothing popped in my head that was that concrete? The, my mom’s easy, right? That’s, if you have that scenario wasn’t easy. When she was around that it was not easy at all. She’s tough. But here’s one that really, I ended my speech with this, I don’t get emotional by my mom, but I get emotional about it, about my sailing instructor. So I’m 10 years old. And summer’s over and I’m walking around the club and we had this award ceremony and they gave us our trophies. And we had our trophies and I had a good summer I was I was sailing this boat called the duck boat which three years later, I would be the world champion. But I was 10 I was just starting. And everybody’s leaving to go north for the summer because it’s a summer town. And the head sailing instructor walks up to me in the parking lot. And I remember where I was in the parking lot. And he says to me, he says, he says it’s been a privilege to watch you grow and coach you this summer, he said you’re a natural and I can’t wait… he was leaving. He wasn’t going to be the sailing instructor. The sailing instructors usually don’t stay more than a summer. I did it and you stay in one place for more than one summer maybe. And he said I can’t wait to see what you do with it. So I ended my speech with that. Paul Magno he’s a good friend of mine. I sail against him now. But he did that, to that 10 year old and I just was like, I was in. I keep talking about it, now I’m 53.

Dhru 30:13

Because it had an impact on you. I mean, that’s the things that impact us. I mean, not that it didn’t mean anything to him, but it meant it was like the whole world in that moment for you, right, like the change or the course of your life. But, that’s powerful. I mean, telling a 10 year old giving the 10 year old, that kind of hope, and that kind of focus and support to encourage them 

Peter 30:29

At the speech, it’s on Instagram, I did it live. I did, I gave the speech live. So when he didn’t, he, I had told him this story, because we’re friends. And actually, I was modeling at the time. And he asked me to crew for him. No, I hadn’t started modeling. And I was crew for him. And he hit it was probably my fault. Because I didn’t tell him where to go. I was, I was supposed to tell him, there’s a channel marker in front of the boat. But he hit a channel of marker dead on and I went flying and I landed on my chin and split it open, I have a scar on my chin from that guy. But anyway, he didn’t know I, so over the years, I had told him I said, you know this story, I don’t think I don’t remember the first time I told him the story. But it was probably like five or 10 years ago, I told him, and then every once in a while, it comes up in conversation. So I don’t think he expected it at the induction speech. And the only reason why he was there is because his brother was getting inducted with me. So I knew he was gonna be there. I was like, I know he’s gonna be there. And it was awesome. I didn’t get emotional when I said it there. I don’t know why I think I practice too much. But when I think about that, and everybody has that, who’s the person? And it wasn’t even that I remember him how much he did for me that entire summer. I remember that encouragement that way at that moment. And that was the thing that I always go back to. And all my success in life, everything has revolved around a sailboat. Because the sailing was my identity. And then somehow, I picked up the camera. And I don’t know, I don’t know how that has to do with sailing. But I have incorporated the two very little some of the sailors out there. I get to photograph sailing every once in a while. 

Dhru 32:14

No, but I mean, I think something about that like that, like that. You mentioned that that kind of tenacity and resilience you build, being out on the water, right having to deal with all those the moving chessboard, so to speak, right. And I think about it, I had this conversation with someone a little while ago, I forgot when, who was talking to but we’re talking about traveling, right and traveling the world and how the experience when you travel by yourself in a place where they don’t speak English, or they don’t speak your native language, or whatever it might be. It’s so much more rewarding, and so much more growth is involved in that experience than it is going to like a country where they already speak your language. Right like going to London. Not I mean, it was cool amazing architecture, all kinds of stuff, you know, history and whatnot. But going to Japan, a totally different experience and the growth because you have to look inward. I think the same thing is true, when you’re talking about sailing are all you’re just you it’s just you on the water, right? So you have to look inward for that kind of growth and that kind of resilience. And what do I do next? I got to ask myself that question. And then just try it out and see what works. And I think the camera sounds like that, like figuring out the camera was almost like figuring out where to go in the water. For you. 

Peter 33:21

Yea, I just I parlayed that into the camera yet. So little knobs on a camera as opposed to trim and sheets on a sailboat. But yeah, same thing. But I love what you said, I love travel. And I feel like the challenge. Travel is so stressful and so rewarding at the same time. It’s like I got to get from point A to point B, and I was doing a six-week trip to Europe earlier in the summer. And I was like, I don’t even know how I’m going to do this. I was like, I gotta go. Because my buddy goes, Hey, we’re baptizing my daughter in Greece. And I was already going to Amsterdam to teach a workshop like that next week. So I was like, he’s like, would you come and I was like, I’m gonna be an Amsterdam the next week. If I move it a week earlier. Now I’m in, in Europe. Six weeks instead of five. I was like, alright, I’ll go. But then my daughter’s in Barcelona. So I was like, My wife wants to go to Barcelona. She doesn’t want to go to Amsterdam and watch me teach. Anyway, long story short, I’m in Greece, I go to Greece. I do the whole baptism thing. I go into Barcelona, the plane doesn’t make it because of the storm and I end up in Munich. And I’ve got this photographers there. So I’m like, Hey, I’m in Munich. And then Fabio comes and we make him Associate in Munich getting lit up at the, at the Moxie and by the airport or whatever. And then we jump on the plane and we go to Barcelona, and then my wife’s like, I’m not going with it. So I had to drop her in Barcelona, go to Amsterdam. And then in Amsterdam, Peter Roelofs is there and he’s like, Oh, I’m gonna fly you back to Barcelona. I was like, Okay, so he’s a photographer pilot. And I jump in the cockpit with Mo, apparently over there you can get in the cockpit. So I’m in the jump seat and I’m like filming stuff and I got my R5 with me and I put it down and he lands and the camera goes flying into the back of his head. I mean, it  hit the chair. It didn’t hit his head. But this trip was like, going into it. That’s why I always stress with my friends and stuff. I’m like, You got to travel and you going to place. I mean, like, you know, most of the obviously Europe most of its English speaking and if it’s not that, you can get away with it, but the challenge is just airport challenges like. Well, I’m a people watcher. So I love airports. I like I like just sit there and watch faces. I go crazy. I’m like looking at I’d shoot that what do I do with that, how’d that thing get on there? I’m like, wow, look at this person. Look at these two people. You know what the coolest thing is because I have my facial conveyance strategist is that I sit in airports when they’re not speaking the language. And I know exactly what’s going on in the conversation by the facial expressions. So I’ll be like, Oh, my gosh, I’ll be in another country. And it doesn’t matter. I just watch the face. And I’m like, Yeah, I got what’s going on there. I got it all. I took it all in. But yeah, I think that that if people haven’t traveled and gone through that, I think the amount of growth and stuff, I just think it’s cool. I didn’t leave the country until I was 23. I think when I started training for the Olympics, I went to Europe, my first trip, and I hadn’t left home at 23. I think I brought my girls out of the country when they were like four, I don’t remember where we went. I was like, I’m starting them early. You know, let’s get everybody traveling. And it’s just been awesome. The globes just getting smaller and smaller and smaller. I have friends that are like, I don’t want to go anywhere or doing it. I’m like, go, get your ass out there. Come on. 

Dhru 36:31

Yeah, get out of comfort zone. I mean, this thing is like you stay in your comfort zone, you’re not gonna grow at all, like not even a little bit. Get uncomfortable. You have to grow, you force yourself to grow like, especially in situations where you gotta rely on yourself and be resilient and deal with stuff. You know. 

Peter 36:45

I think it’s daunting, like I was, I was setting this trip up, and I was like, how am I gonna pull this off, because I had workshops to do and I had sailing to do and I had a big job in Paris that I had to shoot, I had to shoot to see you in Paris before I was in. I was doing it all. And I was setting it all up. And I was like, I’m gonna, I actually and I got home and I pulled it off. And I was like, wow, I’m worried about I mean, it was challenging, but it was like, so rewarding. I was thinking about it when I got to some airport, and obviously something didn’t go well. And I was like, alright, well, this is what’s thrown at me. I’m gonna did why is this happening? All right, let’s see what happens. And I was like, I’ll just deal with it. It was great. Yeah, I know.

 

Dhru 37:24

And in another country, a lot of people would have would freak out about that a lot of people would have that kind of like breakdown, kind of like moment. I feel like and I think it’s a mindset, right? So my mental shift where it’s like, I’m gonna figure this out, as opposed to I can’t figure this out, right? It’s like, instead of, I can’t, or it’s how can I figure this out? What can we do here? You know what I mean? It’s like, make it free to do that your brain allow your brain to do it, and it will. 

Peter 37:43

It’s so interesting. And I think humans human nature is to help other people. So if you get in a fix, you know, or bind, somebody’s gonna help you step up to the plate and help you out. I mean, there’s a lot of corners of the planet that I haven’t you know, gone to yet that would be kind of cool. You know. 

Dhru 37:59

What is your number one right now? Where’s, like, the place you want to go to?

Peter 38:03

I mean, it always has to do with sailing. So there’s, there’s racing all over the world, but I was like, I haven’t raced in South America in a while. I haven’t raced in Africa in a while, but I’ve been, but I just haven’t. I haven’t gotten recently. Somebody asked me to go shoot, go on safari and bring a group of like do a workshop on safari and stuff. I was like headshots of animals great. I could do that. You know, I don’t know, I never did that. Maybe I should do that. I’ve heard great things about Africa and going on a safari so maybe maybe something like that. I don’t know. I don’t, right now I’m looking at I always put a workshop where my races are. So we’ll just see where the races end up and where the workshops end up and go from there.

 

Dhru 38:45

So what’s next for you and then and in terms of you know, you got the Headshot Crew, you got the workshops are doing amazing, you know, what’s next on the, on the, in the plan for you if you have, if you have a plan? 

Peter 38:55

Yea, well, one of the things I just started doing a lot of photographers you know, segue into doing video and I think video is hot right now. I mean, everybody needs a video, and you got to be shooting content all the time. I’m shooting content for my social for myself all the time. I figured why not do some for other people? So I think the skill set that’s been honed for the last 20 some odd years when people I don’t know if you noticed this but when people stepped foot in front of a camera, they act a little strange generally. Yeah. So a little bit so our job is to get them to chill out so I was like, I’m a master at that. This is like if I was gonna say a master anything, it’s getting somebody to chil in from the camera or trying to figure out how to persuade them to chill. And that works whether it’s a still camera or video camera. I found a lot of people don’t you know, when I was acting, I think my acting classes and stuff helped me immensely with growth, obviously I sucked at acting so I was not meant to be an actor, but I did get the acting skills from being in the classes and doing the things and pushing myself into and there was a lot of growth there. That’s the thing is that the camera sometimes stifles people and it’s such a huge way. And if I pointed at them, and I can talk them out of it, that’s a good skill. So I was like, I’m going to do some videos and get some people rockin and rollin and do that. So that’s one of the things that I’m working on and I’m excited to do is to work with people for their branding videos and stuff like that, and would tell their story and about how they’re, you know, changing the world. They’re doing whatever they’re doing for the planet or their customer just to, you know, help people out here on that one where revolving around this big ball of fire. 

Henry 40:37

I love that man. That’s awesome. Yeah, cuz video, I mean that I agree, it was the most compelling form of media right now out there, you know, and it’s not going anywhere anytime soon. That’s cool to make that pivot for yourself. And obviously gonna continue doing headshots. But, if you could shoot something else besides headshots what, what would you want to shoot?

Peter 40:50

I mean, I only want to shoot when there’s a human being in the picture. Like, I’m like, I don’t shoot, and I want to direct them. I like direction. So it would be anything, you know, it would be more of the stuff that I’ve already done at a grander scale. I guess. I don’t know what that grander scale would be, but I guess it would be, you know, being a go-to guy for somebody that needs a portrait for some important reason. And they would have to be like, this is the guy I’m going to I have that with, with a large group of my clients call me when they need when they need stuff. And I want to be their go-to guy. So that’s that’s kind of what I’m doing. One of my things in my message in, I don’t know if any, if anybody wants to check out I did a TEDx Talk with a with a psychologist and the they asked me to talk about, like portrait photography for this TEDx Cambridge. And I was like, at the time, I was like, I don’t know what I was, like, I I look up to Ted and TEDx is like, I was like, those things are cool. Like, I don’t know what’s so special about me that I should talk on that thing. But the coolest thing I had going on at the time was I was working with Dr. Anna Rowley, and we were talking about how the camera affects people psychologically and how our relationship with our appearance affects us on a daily basis. So I always say that your relationship with your appearance is a side door to, like your character, part of your character is baked into how you feel about your appearance. And I don’t think people take that very well. I was like, well, it is I mean, it’s just like, I hate when I show people their picture on the screen. And I hear that, and so many people do it. Oh, that’s terrible. Oh, my I had the person in here today did it, oh, my gosh, I had another product. Oh, that’s great. So I had the person saying, Oh, that’s terrible. I’m not photogenic I don’t know, I’m not good in front of cameras, be one of the picture look great. And then I had the other person that was like, Oh, my gosh, I look so good. And I was like, you’re a gem and this is what I get every day. So that’s an underlying theme. We’re wrapped in this body of ours that our parents gave us, we won a lottery and we ended up on planet Earth. And this is what we got. So if people are running around thinking of it negatively, I don’t love that. So I’m working on a talk to open people up to the conversation of changing the relationship with their appearance and discussing that in a grander scheme of things. So we’ll see where that goes. But that’s something that is definitely going to come down the pike for me because if you watch that TEDx Talk, it is the start of it. So and in that I said I was shooting Miss Universe, and she, I was shooting her for cover magazine after she wanted she had gotten married already. Her husband was in the room and she’s turns ot him and she goes, honey, I can’t stand my face. And I was like Miss Universe can’t stand her face. Are you kidding me? So I called her and I said, can I use that story in my my TEDx Talk? And she’s like, Yeah, you can use it. That’s how strongly I feel I was like, you can use I was like, okay, cool. And so I use, but there’s more to that, and I did that talk in 2015. And I haven’t extrapolated any more on it. I mean, I deal with it on a daily basis. And there’s something there. So there’s a bigger talk, there’s a more, I can dive deeper into that. And that’s what, that’s what I really want to do. Because I don’t think humans should be keeping that on their plate and so consumed with appearance and stuff like that. So or feeling they, everybody’s got beauty, and it’s my job to find it. And I want to find it for them, as well, so that they understand it when they look at it. 

Dhru 44:25

I deal with a lot of people who have impostor syndrome for example, right? And this title is saying similar things like how you see yourself how you see, I think others see you versus how they actually see you write that video you played for us at the intensive. The artists, the sketch artist, you sketch the person the way they describe themselves to him, and then it gets the person based on the same person based on how like someone that is met with met them. 

Peter44:46

Yea, the dove commercial. 

Dhru 44:47

Yeah, that was really, really fascinating. Because again, there’s there’s more psychology behind that. So I’m really curious to see where that goes. That’s cool, man. 

Peter 44:49

I’d be interested in talking to somebody that specializes in impostor syndrome. I think impostor syndrome is prevalent, obviously, but the one thing about impostor syndrome that I’m thinking I don’t know if this is true is that the people that have it, it’s between themselves. They don’t go around telling people that they’re experiencing that it just between them. The problem with the picture is that they verbalize it to me. But they don’t verbalize it to anybody. I don’t think they go around telling people I’m not good in pictures, or that’s a terrible picture of me or I’m so unattractive. But they’ll tell their photographer, so I’m like, what do I do with this information? You’re paying me to get a good picture of you and you don’t like any picture? You’re so I can’t? I don’t know. So it’s interesting. It’s an interesting thing. 

Dhru 45:30

Yeah. And I wonder if if it’s like something where, because you’re an expert in the field, they’re like, Oh, let me tell him so he can make me look better, or whatever. Because I know, we did some headshots for a guy a while ago, just before we went to your intensive thing, but on and did some matches for a guy like an associate of a friend of mine. He’s like, Oh, yeah, can you do this? Maybe then by the end of the all the changes, it didn’t look like him at all, it looks like in like, maybe 20 years earlier. And it’s like, what are you using this for? Dude? Like, why? Why are you trying to make it look like it’s not even you, you know, like, that’s, that’s this you are who you are, there’s nothing wrong with that, you know, just it is, it’s where you are right now. And if you want to take a picture, and a couple years, and you will work on yourself, and really, you know, lose some weight, or whatever you want to do for yourself, that’s one thing. But if you’re gonna, if you’re gonna just make it some blanket statement, like I just I let it look good, or whatever. And I want to look like someone else and show this picture of someone totally different. So people are confused when they meet you. I don’t know. It’s weird. 

Peter 46:24

But that’s the way people are. And I always tell people, look, you’re gonna love this picture in 10 years, like, and that Eleanor Roosevelt quote is the best. She said, you’re the oldest you’ve ever been and the youngest you’ll ever be again, right at this moment. And I was like, I hit people with that. I’m like, you know, you’re the oldest you’ve ever been the youngest you ever be again, I think we should take this picture. Now.

 

Dhru 46:42

That’s a powerful call to make. Because I guess when you said that, again, the best one to use in the in the headshot intensive. And that was one that hit home for me too. Like, wow, that’s, that’s, that’s deep. That’s really deep. And it’s true. And it’s, it’s compelling in some ways, too. Because, you know, you’re never going to be, none of us are ever going to be exactly where we are right now. Right? Ever again, things might be the same location or same whatever. But we’re not at this moment is not gonna come again, right? For whatever it’s worth, but good moment or bad moment, whatever. 

Peter 47:12

Do you notice that like, as you age, the give a fuck factor just goes in? Like all of a sudden I’m like, I don’t care as much as I did. 10 years ago. I’m like, old now. I’m older now. 

Dhru 47:16

It’s rapidly fading for me as well.

Peter 47:17

It’s like, amazing. You’re so young, come on. 

Dhru 47:20

Well, yeah. But I mean, I also deal with a lot of BS a lot of times, I mean, not that you don’t but yeah, you know, as much as you know, especially business owners, we do a lot of bullshit over time. And it just it goes, the more you feel it, the more you deal with as long as you’re resilient about it. You have resilience meant mentality, the more you deal with, the less talent you have for it, because you like okay, well, I’m not doing this again. I’m gonna learn my lesson and set boundaries and make it so that again, asshole-free zone, right, you make your life an asshole-free zone. And suddenly you’re a lot happier. Here you go. 

Dhru 47:53

Yeah, get toxic people. So it’s a big one. 

Dhru 47:55

James here, actually, he did a documentary recently on a covert narcissist, because he went through an experience with one. I’m really close to him and fucked up a whole lot of shit for him, unfortunately, but he’s recovered from that, thankfully. But that’s a huge one too, because a lot of people don’t even realize if people in their lives and then they feel obligated to keep them around. Right? Because like, Oh, I’ve known this guy for so long. Or he’s my brother, or he’s my cousin or whatever. I can’t get rid of them. Yeah, you can. Yeah. You probably should. You know, it’s probably better for everyone if you do. It’s fascinating stuff, man. human psychology is always always fun. And that’s also why I like your approach. Because you do take that psychological approach with it. And I think that’s also part of it, because he taught yourself so you don’t have that you’re not hampered by the by the well, that mentality through like, I don’t know, anything that I don’t know, I think mentality frees you up to be like, I can absorb everything and make it all put it all together in a really cool package that isn’t bound by the rules of this particular context. Right? Whereas people who are confined to that, like technical this and that or whatever, there’s nothing wrong with that. That’s great. But at the same time, it’s like, okay, well, you’re also only going to leave, stay that in that lane, you’re never going to leave that lane, right? 

Peter 49:05

I think so I think that people go through a lot of different areas of growth. This is kind of interesting. Like, this guy comes to me, and he goes, Hey, you don’t have that many Google… I like I’m just not good at asking people to give Google reviews or something. So he’s like, I got this AI-generating Google review thing where it doesn’t generate the review for the person. But what it does is it takes your email list of your clients and then it figures out because Google doesn’t like if they all give you reviews in one day or something. So it’s like this thing that takes it over a course of a year or whatever. So all of a sudden, like like I said, I try it because I’m a lot of the photographers are using it and it’s it’s interesting. I think the AI part of it is in the responses and I’m like, I don’t cuz it responds from, and I was like, No, I want to respond, but I should but I should go in there. Anyway. Long story short on this is that it was contacting clients of mine over the course of my career, and then people who didn’t review would be like, Oh my gosh, I had an amazing session with Peter. And I’m like, wow, that was like 12 years ago. And they’re giving a Google review now, this thing really works. Cool. All right. So now I went from 100 reviews to over 200 reviews, and it worked. But then it also has this, Hey, how was your shoot with Peter, and people will click and then they’ll write something about the shoot. And I remember those way more than the ones that are positive, and there were things that I was like, wow, I needed to grow. I remember that situation. I think I was too tough on myself and my clients, and the people that worked with me. And I think that I needed some growth in to turn it for me. I was like the artist, I was like, You can’t mess with my art. Don’t be messing with my art. And I think now I’m like, oh, wow, yeah, it’s my art, but I can, maybe their take on it or something is better for me, like I’m trying to grow. And I, and I didn’t realize that until I got some of these emails where they were like, they were like, well, Peter did this. And Peter did that. And I was like, and my other friend who is an influencer is, like, don’t read those. And I was like, Yeah, but I want to know what I’m not. I’m not feeling like, I feel like, I feel like I need to grow. And if I wasn’t like, it enlightened me, it was like, Oh, I was that strict, like I had, you know, I was just tough stuff. Like, I’m very tough on the people who work with me, and one of the clients was like he made the makeup artist cry, I don’t think I would do that now. But I did I remember, I was so tough, I was so mad that I was like, I couldn’t get what I wanted. And I was like, in my artists was not going to allow that, that it was I was and I don’t think I’m that guy anymore. What do you maybe have to go through that stuff? You know.

Dhru 51:57

I mean, reading the negative, or I’d say constructive. But when those reviews that they’re not always positive, I think as long as you can have a thick skin about it and look at it from that perspective of like, I need to grow and like, this is going to be feedback. And then you can let go of the ones that are just just venting and ranting about nonsense. It’s hard. It’s certainly harder than that. I say it as though it’s easy. It’s not easy. And most of this is all mindset stuff, right? It’s all like getting in the right mindset, and then be able to hold that back afterwards, like hold emotions back and actually be logical instead of human in that moment, you know, but But no, there’s there’s definitely, I mean, getting that that feedback. And thinking back to that moment, though, from 12 years ago, if you remember, something like that, like that happened back then. But then having that, what is it that hindsight is 2020. Right. In the moment, you probably wouldn’t have thought of that way. 

Peter 52:39

But now well, I want to get that makeup artist back in the girl back and do the shoot again. I’m like, but I don’t know. I don’t remember exactly. I probably made multiple makeup artists cry.

 

Dhru 52:52

I mean, that might be an exercise in healing some fences, I reach out to all the ones I might have made cry, and oh hey, by the way…

 

Peter 52:59

I was just terrible, oh, my gosh, and the assistants that I’ve made cry, those I had plenty of those, man. Yeah, I don’t think I would do that. I think I grew, I just remember that guy that used to be like that.

Dhru 53:11

As you went from different kinds of shooting to you know, from modeling to sailing and back and forth. And what was your biggest challenge that you have encountered, encountered in your, in your career, whether that be sailing or photography, or both?

 

Peter 53:26

I mean, sailing is sailing. Like, I wouldn’t say that there’s any challenges in sailing, like, I didn’t make it to the Olympics. Is that really that challenge? Like, you know, it was an uphill climb. It was fun. It was awesome. And I got to do it. Like, I was like, you know, I didn’t make it I, I think the biggest challenge there was that and it’s the same as anything. I looked at the guy that was the world champion, the guy that was the Olympian, I was like, I just couldn’t compete with them. They were just unbelievable in a different atmosphere, mentally, physically. The work ethic, like the belief in themselves, I think, no matter what, like you weren’t going to compeat with that. There’s no way, like the belief in the person that competes at that level. You just can’t get by them like it just like I couldn’t instill that belief in myself. The way that they had it, and you could see it a mile away. And when I was doing it, there were two guys that were competing against each other, and they were both maniacs. I was like, these guys are not beatable like, barely beat them. Like some whenever I beat them in a race. It was like a huge deal. I was like, this is cool. So I qualified for the Olympic trials. I’m 53 years old. I haven’t seen the Olympic trials since I was 30. So it’s 23 years, and I’m doing it in Miami in February, and I’m going in with this concept of I’m going to be sailing against the best guys in the in the United States. And the unfortunate problem is that the best guys in the United States are not good on the world level this particular quad. So I don’t have a shot at winning um, I just had my knee operated on I need to sail,I would need to have sailed everyday for four years and then maybe gotten good enough to start to beat these guys before but, I, but I’m gonna go out there and I’m gonna have a blast. And I’m gonna go through an Olympic trials because I qualify, I’m good enough to qualify. And I love sailing. So that experience I think it’s going to be is going to be really, really good for me. So I’m looking forward to that. 

Dhru 55:10

That’s amazing. Congratulations. That’s, that’s huge. I mean, even if you even those guys are, you know, aren’t at the level of the rest of the world, so to speak, per se, but that’s still a nom phenomenon, especially having just gotten knee surgery and whatnot. So huge man. 

Peter 55:26

Yeah, those guys got to step it up, because the the country hasn’t even qualified for a spot in the Olympics yet. So we’re going to do the Olympic trials. And we won’t even know like somebody’s going to win the Olympic trials, but they won’t even be able to go to the Olympics, unless there’s only one other regatta that they can go to to qualify. And I’m not going to that, like I’m not good enough to qualify the country. I don’t think so. Somebody’s got to do it. But it might so somebody might win the Olympic trials and not go to the Olympics, which would suck, which means we really suck which we use, you really need work, which is kind of, you know, what can you do? So they definitely need some work around it and US sailing right now with the way that it’s going. So, but that experience for me doing the Olympics and everything opened up the pathway to get to the camera to get to the thing, and I leapfrog THIS to THIS to THIS to THIS to THIS. So I always tell young sailors and stuff and people that are doing campaigns, I was like, just keep doing it, like go like it was the best time like that. And you ever know, if you look back on your life, and you look at the, I guess I would say growth spurts. That time period in my life was like, like I was like nothing’s happened in like 10 years, like that period was like two years. And it was like everything in my life changed and like a year and a half or something. Those nine months like we’re like, packed with change. And I’ve been going 10 years I’ve had this studio since 2008. I come in here every day, I take headshots. I mean, I don’t know, like I mean, other stuffs changed. But you have these growth spurts in areas of your life. And you’re like, where’s the next growth spurt and what happened during that time to create that spurt? I think those are really important in people’s lives. And you can see that trajectory. Usually it’s when you come across somebody like you’re minding your own business and you’re walking along or you’re going along and whatever you want to do in life, whatever you’re trying to do, and you meet somebody, and they go, oh, yeah, you gotta go this way. Whether they take you or they point you that direction. That was Bruce Weber. For me, that was Bob Proctor for me. I was going like this, and they’re like, no, you gotta go that way. I was like, Okay, go that way. And then I start going that way, and I’m gonna hope somebody’s over. There you go. Now you gotta go this way. So that’s important. And I think we all have those people. So, you know? 

Dhru 57:38

Yeah, I think about it in terms like, like, I think it’s a great analogy, of like asking, like some kind of asking for directions. But I think the other part of it is you gotta be willing to approach it that way, and actually actually listen to the directions and not think, I like no, I know where I’m going if I’m gonna go this way, regardless, and end up running into a wall. 

Peter 57:52

Yeah.

 

Dhru 57:57

So awesome, man. Well, Peter, I want to thank you so much for taking the time to talk today, man, this is an awesome conversation. And I don’t even know how long we’ve been going for. But this is a lot of fun, hopefully, hopefully, as much fun as I did. And then we’ll put everything in YouTube and in the description of the podcast and stuff. And folks can reach out to you directly if they’re in New York and want a headshot and one of the go with it with the best, obviously. But anything you want to leave folks with any last thoughts?

Peter 58:21

That’s a tough one, I, I would say pick up those bones. Like if you get thrown a bone, you gotta,  like I think a lot of people take the safe route. And I think that everything in my life where, where the big change has happened is when when I was like, confronted with a decision on whether to go this way or that way. And I went with the tougher one or the spicier one or the one that’s going to be a little bit rougher while I could go this way. And it could be pretty easy. And this looks like the way I should go. I think that people that go off the beaten path. And this is like, I mean, everybody’s heard this a million times, like when you go do that. You’re taking the bigger risk, bigger reward, and I just always kind of operate that way. Sometimes it doesn’t pan out.

 

Dhru 59:05

But at least you tried vice, you know. 

Peter 59:07

That’s what I would say I said, you got one shot at this thing, you know, you might as well go for it. And I think I think I don’t want to go on and on and on. But the the thing that I do think is that the big risks or the challenges or things that scare us that we bust through are the opportunities and you don’t get that many things that scare people don’t step up to the plate to be scared, like they don’t. So when something scares you and you want to do it, then you should just be like, Okay, well, I don’t get that many opportunities to be freaked out and to be in this position. So I was like, well, maybe I should do that. And if you have that kind of personality, you’re gonna do it. There’s some people that just like they live off that stuff. Like they gotta get scared every day like they got to put themselves in those positions there. It’s a little bit much for me. But if you’re one of those people that just stays on the sidelines and doesn’t do anything. You can’t be that either. So if you have this opportunity, do you feel fear in something that could propel you forward? Go do it. That’s probably the best thing. I go. 

Dhru 1:00:00

Yeah. And even if people heard it a million times, sometimes it takes that million and one for them to hear it to actually act on it. 

Peter 1:00:09

Yeah, it’s just delivery. 

Dhru 1:00:10

Exactly. Awesome, man. Thanks so much, Peter. Yeah, appreciate it, man. 

Peter 1:00:12

Thanks for having me.

 

Dhru 1:00:21

Thank you all so much for listening to the Ikigai Leadership podcast today. If you enjoyed this episode, please subscribe and leave a five-star review with comments to let me know what you thought. It really helps me keep on delivering valuable and relevant content to you all. And if you want to connect with me directly, please feel free to do so on my socials. That’s @dhrubee, on Twitter, @dhruvabee, on Instagram and LinkedIn, it’s linkedin.com/in/dhrubee. Thank you all so much. Take care. Stay safe. Talk to you soon.

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Ikigai Leadership Podcast: Dhru and Sajad Abid Talk Business Coaching https://nayanleadership.com/ikigai-leadership-podcast-dhru-and-sajad-abid-talk-business-coaching/ https://nayanleadership.com/ikigai-leadership-podcast-dhru-and-sajad-abid-talk-business-coaching/#respond Sat, 13 Jan 2024 19:49:20 +0000 https://nayanleadership.com/?p=52097


In this episode, Dhru talks with the lawyer, entrepreneur, business coach, and CEO of the Cause and Effect Consulting company, Sajad Abid about the reality of finding success in the business world. They have an honest conversation on what it takes to find a succession business and how to tell if entrepreneurship is right for you or not. From being money-motivated to juggling plenty of hats to finding your passion in work, they discuss it all. This episode is a must-listen for anyone who needs a pep talk to feel motivated about their calling.

You’ll hear real-life examples of clients both Dhru and Sajad have encountered, along with mistakes learned along the way. Sajad also shares his unique perspective on what it takes to get a business started and why you can’t be a people-pleaser if you want your business to grow. You’ll also hear what it takes to live your dream, even if it means buying a literal mountain!

 

About Sajad Abid Husain

Sajad Abid Husain is a highly sought-after business mentor, coach, and CEO of Cause and Effect Consulting. Sajad is a highly sought-after business mentor/coach and sounding board for ideas and key advising. His years of experience creating successful businesses and coaching motivated entrepreneurs to do the same, has set Sajad apart from the busy world of online coaches. His raw, authentic approach, to business is informed by his experience as a lawyer, social worker, teacher, and his incredible life story

 

Resources discussed in this episode:

 

LinkedIn: www.linkedin.com/in/dhrubee
YouTube: www.youtube.com/dhrubee

Episode Transcript

Dhru 00:00

Hey everybody, this is Dr. Dhru Bee. And I’m here to welcome you to my podcast, Ikigai Leadership. We’re gonna be talking to leaders in all different industries from all different backgrounds and demographics from all over the world. And we’ll be discussing topics like leadership development, culture, DEI, content creation and marketing, and all things business and entrepreneurship. 

Dhru 00:27

Everybody, welcome back to another edition of Ikigai Leadership. Thank you so much for joining us. My name is Dhru Beeharilal. I’m here with a unique guest who I’m actually excited about this interview because we can talk through just really just talk shit, Sajad Abid. Sajad, thank you for joining us today.

 

Sajad 00:42

Thank you very much. It’s Sajad Abid.

 

Dhru 00:45

Abid, sorry, my bad.

 

Sajad 00:46

It’s okay, well, we gotta get my dead grandfather’s name right.

 

Dhru 00:48

Fair enough. My apologies. 

Sajad 00:50

I’ve been called worse. 

Dhru 00:51

That’s true. That’s fair. I mean, I’m sure I think we all have but yeah, I’m sure you especially have.

 

Sajad 00:58

Thanks. I think. 

 

Dhru 00:59

No, it’s a compliment. So, we just talked a few minutes before we started this conversation here. And I’m actually gonna start with a little bit different than I normally do. And I want folks to hear about your idea about weekends, or lack thereof. So, we just talked about a unique perspective you have on weekdays, weekends, and just days in general. Do you mind sharing that real quick before we jump into your backstory and everything?

 

Sajad 01:24

Sure, I have no idea what day it is, until somebody tells me. There’s a quote that says, “If you do what you love for a living, you never work a day in your life.” So, my life is Groundhog’s Day. It’s the same thing every single day and it’s fun all the time. I work the vast majority of the time, but I love what I do. So, it’s not like work at all. It’s not like hard labour, or I’ve positioned my life, to be in the place where I get to do exactly what I want, be completely myself, have complete autonomy, help a lot of people make a lot of money. I help them make a lot of money, and I make a lot of money. So, it’s all fun, everything’s good. Every single day.

 

Dhru 02:08

The podcast title is Ikigai Leadership and that leads Ikigai, right, the whole, like, finding passion for what you’re doing. And then just leaning into it and doing it, right? And finding different aspects of yourself that you want to enjoy. And then really leading to all those aspects at the same time, because there are different things that are gonna light up different parts of you, right? Sajad runs a couple of different things. One is Cause and Effect Consulting, which is a, I’ll let you talk about what exactly it is. But my bad summary of it is business coaching and supporting people in positions of being business owners and leaders in organizations kind of thing, and how to grow their businesses. Right? That’s my short, really bad version of what you do. But I really enjoy pelagic networking, personally. The networking groups you run, because it’s not a typical networking group. It’s not the normal BS like hey, you say what you do and then here’s the networking question. And then here’s your here’s exactly what to talk about. And, you know, now that we don’t give you any prompts, you’d have no idea what to say to each other. I liked the way you run it, and it’s a lot more authentic, it’s a lot more real. First of all, share what you do with folks and then tell us how you’ve encountered this. 

 

Sajad 03:11

Cause and Effect Consulting is changing the world. By becoming extremely well organized, you will significantly increase your productivity, and you will substantially reduce your stress. I’m gonna run you through a six-week business development boot camp where I’m a beat you with a fucking stick. I’m gonna ignore your stupid feelings, you’re gonna hate me for six weeks, and you’re gonna be in love with me in four months from now. When you hire me, we’re together one hour per week, I’m on call 24/7. As I said, I don’t take off on weekends. And I also don’t celebrate holidays. You get one hour of homework. It’s an entertaining educational video, you’re gonna take copious handwritten notes to ensure that it pounds into your subconscious and that you’re not multitasking. You get access to my online community, which is 20 other entrepreneurs like you, as well as my online program and the support of eight of my former clients who I pay to assist you through the program. As a former attorney for over four years, I won all my cases including trial work. I was deputy chief of staff with the state of Illinois, the Department of Children and Family Services, fourth in charge of a $1.2 billion agency where I ran the biggest projects for the state. And I had a very successful tech company for six years, doing custom websites, custom CRMs and providing business consulting. It was very successful. So, my four-bed, two-bath house is paid off in cash. I drive the $76,000 twin turbo, and my girlfriend’s super hot. She’s not with me for my personality. How I got here, I had my tech company going, I had my law firm going. And then I got the job with the state. I was a social worker for 16 years before that. I’m old. I’m just really good-looking. So, when I was with the State, I was pushing people to work. And they would always say to me, you don’t know how things work around here. And that means we don’t work around here. And I said, Oh no, no, I’m Deputy Chief of Staff. So, we’re gonna work, we’re gonna go get shit done. And we did, we got a lot of things done. I created and led the team that cut the time from adoptions down from 554 days to 121 days. And I helped incarcerated people have the opportunity to engage in their children’s plans, their life plans, you know, whether they’re playing instruments or doing sports. That’s important, because the vast majority of people over 90%, get out of jail within a couple of years. And if they’re not engaged with their children, then when they get out of jail, they don’t reengage with their children. And so I led like nine projects like that. And then I had my law firm going, and my tech company going while I was working for the state. And people kept reporting me saying that I was trying to sell my services, which I didn’t. I never even mentioned my law firm, I never, I mentioned that I had a tech company when we were discussing things like organization in CRMs because that’s what it did. But I never mentioned the name of the company, I never tried to sell my product. I didn’t even say what the company name was. So, I wasn’t trying to do that. But they kept trying to get me on ethics violations, to get me to stop pushing them to work. So, I shut down the law firm, shut down the tech company and then after I left the state, I was offered four jobs, Vice President jobs at the major firms, nonprofits, like the ones that bring in 50 million – 100 million in revenue per year. And, you know, managed a lot of their executive staff through my projects. And so I was offered a lot of jobs, and I accepted one of them. And then I self-reported to the Office of Inspector General, that I was going to accept this position. And they said you’re not allowed to work for anybody that has a government contract or license with the agency for a year. It’s supposed to prevent corruption. I don’t think it does that. But it kept me from getting a job. So yeah, for two years, I was applying for jobs. I applied for over 800 jobs. I got eight interviews, four of them were scams. Three of them told me I was overqualified. And then one of them was Amazon operation manager. I interviewed for whatever, eight hours, 10 hours, and I was declined but they didn’t they didn’t tell me why. So, I was still doing consulting for nonprofits that didn’t have government or at least DCFS contracts. And so I was doing that for a couple of years. I had been an entrepreneur before, so I didn’t want to do it again. Because entrepreneurship is like dating a perfect-looking woman, it’s a fantasy. You don’t know what it’s really like till you do it. It sounds really good to be an entrepreneur, but you eat what you hunt. It’s an extremely difficult thing to do. It’s fun, but it’s not you don’t get a paycheck. So, I was trying to get a job, couldn’t get a job. I was doing consulting and then one day I just said fuck it, I’m going to go full time on my business. I actually got turned down by Wendy’s. So, they said, why do you want to work at Wendy’s? I said, You got 41 stores, the franchise, you have over 1000 employees, you only have two corporate people, you got an HR person and ops manager. So, you don’t have anything for the team. And they have problems with retention, and they had problems with engagement when they did events. They didn’t have like a corporate training person. And I have worked out with over 5,000 young black men as a social worker, helping them get jobs and go to college over 16 years. And I was a lawyer and an entrepreneur. So, I knew I could be, I was just going to be the best grill man ever then manage the best Wendy’s ever then create a corporate position for myself. And a week later, the district manager Dave called me up. And he’s like, I’m not gonna offer you the position, Sajad. I said, Why not Dave? He said you’re gonna quit as soon as you find something better. And I said it’s been two years. I’ve been unemployed for two years. I’m like Wendy’s cannot turn me down. You cannot. You can’t turn me down and they did. And then that night, I was like, Okay, I had an existential crisis. I said, either I gotta kill myself, or I gotta come up with something new. And the next morning, I was downstairs, brushing my teeth. And I said, man, I really need help here. And then I looked in the mirror, and I said, Oh, yeah, you could help me. And then that week, I got a website, I created a company name, and I started going really hard on Cause and Effect consulting. And within six months, it just exploded. And now it’s really big. I only work with up to five people every six weeks. But I have plenty of clients, I turn down more than half the people that want to work with me. So, if I think somebody’s going to fail, I just won’t work with them because I don’t want to take their money. So, it’s done really, really well. And thank God, Wendy’s didn’t hire me. I wouldn’t be talking to you right now. I’d be at Wendy’s.

 

Dhru 09:43

Awe man. A very important thing I gotta ask you. Was the guy’s name really Dave? Like Dave Thomas?

 

Sajad 09:53

Yea, no, it was really coincidental. When I walked inside, like a $3,000 Calvin Klein suit, you know, lawyer clothes. So, a very expensive suit and all that. And he looks at me and he looks at my CV and he goes, first thing, he says to me, what the hell are you doing here, man? I said I’m trying to get a job. And he’s like, well, of course, you’re trying to get a job. He’s like… I had already interviewed with the general manager. And she’s like, just so you know, Sajad here at Wendy’s, you have to work your way up in life. And I come from immigrant parents, both my parents grew up in poverty, neither one has a college degree. So, I’m like, Yeah, I know, you need to work your way up and life, I get that, I’m willing to do that. And like what she’s like, do you want the job? You know, then I’m like, I want to talk to the district manager first. So, I was gonna tell him, and then I told him my master plan. And he didn’t buy into it. So…

 

Dhru 10:36

But I bet he’s still dealing with a lot of retention issues.

Sajad 10:39

Yeah, probably. I could have helped. 

Dhru 10:45

Well, let’s think right? I mean, I think that’s a very common challenge that we deal with when we’re talking to clients, right? It’s like, they don’t look ahead, one, but two they cut money in the wrong areas. They try to save money in the wrong areas, right? It’s like, where do I save money? Oh, I can save money in the training development side of things and supporting my employees. Right? And really helping them to be better employees and better at what they do, because who cares about that? And then I wonder why people are leaving. You know, it’s just one of those frustrating situations. So, we can bang our heads against the wall trying to help our clients, but they need to help themselves too, right?

 

Sajad 11:19

Yeah, so the main thing I teach is self-accountability. Jim Rohn says a couple of things. If you want to make two times more money, make yourself two times more valuable. So, I teach my clients to be hyper-self-critical without taking it personally. So, be very hard on yourself, but don’t feel bad about it. You’re just growing to make more money. The other thing he says in correlation to what you said is, if you do 10-hour-an-hour jobs, you’ll end up making $10 an hour. So, I don’t clean my own house, I don’t mow my own lawn, unless I feel like exercising in that way. I pay people to do mailer light. I pay them to schedule my emails, I write my own content. Anything that I do, I pay a lot of people to do all the stuff that I can get done for 20 bucks an hour. And then just focus on what I’m an expert at. And that’s an ego, getting out of your own way and getting over your own ego, to not have to have control over every aspect of your, you have control over it. But you don’t have to do everything, especially as you grow your business. So, I have a bookkeeper, I have an accountant. I have marketing people. I have lots of people to do everything that I’m not good at and everything I don’t like doing. Tech, I have tech people.

 

Dhru 12:33

That takes a lot of self-awareness, right? I think that that’s a lot of things that people are not, well, one. That sounds like a lot of money right up front, right? So, how do you spend money on all that stuff, which, honestly, having gone through that process myself, I remember my first business man, like I was so excited because I did my own website. But I spent like 25 hours doing that, right? Where it was taking someone else it was a very simple website wasn’t even complicated. But if I hired someone to do it, I would have probably paid him like, you know, $1,000 back then. And they would have been done in like six hours, right? And I wasted 25 hours doing this thing. And going back to your thing about the task and what’s at hand. I always tell people nowadays, like look at what you pay yourself. You pay yourself certain X amount, like so let’s say you pay yourself $100 an hour just for example, right? If you’re doing this for 100 dollars an hour, you just wasted $2,500 to save $1,000, right? So, you lost $1,500 bucks, essentially. 

 

Sajad 13:26

An employee gets dollars for hours, an entrepreneur gets money for value. Also, I harp on that a lot with my clients to get their mindset to change in a lot of different ways for what it means to be an entrepreneur. And also what is your minimum dollar amount that you’re worth, like you’re saying, so if you’re worth $300 an hour, you can’t do low-end jobs. My insurance agent when I started my tech company, and he’s a very successful multi, multi, multi-millionaire. He said best advice I can give you in business Sajad, hire people before you think you can afford them. 

 

Dhru 14:02

I think you want to say that one  more time for the folks in the back who did not hear that–

 

Sajad 14:05

Hire people before you think you can afford them. And I was I just bought a luxury trailer. I bought a sports car last year. I bought a mountain last year.

 

Dhru 14:15

You bought a mountain?

 

Sajad 14:19

Yeah, I got land on the mountain. So, I travel for three months every winter. And a few years ago, I was coming up a hill and I saw this huge mountain. I was like oh man, I want to put you know, like the Hollywood sign. I want to put Mount Sajad on that mountain.

 

Dhru 14:36

Dude, that’d be hilarious. You should totally do that, actually.

 

Sajad 14:39

I couldn’t afford that particular mountain. So, then I started looking into where you can buy cheap mountains. You can buy islands too and Rivers. You can buy all kinds of stuff. Just go online.

 

Dhru 14:50

Just be careful with the island thing because that’s gotten a bad rap in the last couple of years.

 

Sajad 14:55

Well, there’s one that’s like haunted and it’s like huge but it’s like 100, no it’s like 10 I think they want 10,000. And it’s a couple of acres but it’s near Great Britain I believe, maybe near Spain, but it’s like everybody thinks is cursed. Nobody will buy it. 

 

Dhru 15:14

So it’s super cheap. It’s like The Conjuring House but in Island form.

 

Sajad 15:17

If you don’t believe in that shit, although if you buy it you might die fast, I don’t know.

 

Dhru 15:20

I thought it was the Island of the Dolls. Did you hear about that one? The island in like South America or something or Central America I think it’s this island. It’s like not super far from the coast but it’s like you got to use a boat, small boats to get there. And it’s all these like doll heads like over 100,000 or 10,000 doll heads that are all over the island and in various forms of disarray and destruction. And it’s creepy as hell, man. It’s super cool. But I am not a big fan of dolls just in general just because of just the whole conjuring thing, and you know Annabelle and whatnot. Because I believe in that stuff, personally. I believe in supernatural stuff. There is no way we’re the only thing out there. That just doesn’t make sense to me.

 

Sajad 15:59

I try not to think about it because it scares me. 

 

Dhru 16:03

It fascinates me, though. It’s like I get super interested with this kind of stuff. Honestly, supernatural stuff is. I mean, so your family’s Pakistani by birth, and your dad’s Pakistani, and your mom was from Belgium?

 

Sajad 16:15

Belgium, yeah. So, my dad is a capitalist, conservative, US Patriot Muslim. My mother is an atheist, socialist, revolutionary. They’ve been married for 56 years.

 

Dhru 16:29

So, that’s going well, it sounds like.

 

Sajad 16:30

I don’t know about that but they’ve been married for a long time. 

Dhru 16:33

It’s going, is what it’s going, right? 

Sajad 16:35

It’s still going, yeah. 

Dhru 16:36

Well, that means it can’t be too bad. And that’s the only compliment I’m gonna give you right now.

Sajad 16:41

I think they have core values. They don’t do drugs, they don’t really drink. They had core values in common. My mom wanted to be a mother and raise kids. My dad wanted to be a father but not raise kids, funnily. He’s just focused on making money, traditional Pakistani, traditional 1950s. Edith and Archie Bunker for the young people, you’re going to have to go to YouTube to even understand that reference. And I’m going to touch on a couple of things you said earlier if that’s okay. 

Dhru 17:05

Yeah, please. Go ahead. 

Sajad 17:06

So, I wouldn’t say. I wouldn’t even call my company, a consulting company, now that I know, it’s like a bad word. Since there’s 800,000 business consultants in the world who’ve never actually started their own business before. And coach is the same thing. You know, I saw a 21-year-old life coach the other day, and I’m thinking man, you still have to learn how to wipe your ass before you try to tell anybody anything else in life. But I say, I’m more of a personal trainer. My clients, obviously, I change their lives. And they say I should say that and I say I can’t say that because it sounds like fraud. They say I should do you know, life transitional work, but I’m Polarizing. So, I have a couple of networking events that I run. And like you said, they’re totally different than everything else. And it’s legitimate fun, not conjured-up fun or contrived fun. It’s not attempting to make something fun. It’s actually just fucking fun. Polarizing was started in January of this year, it has over 50 people on average, seven of them are multimillionaires, it’s all legitimate business people. There’s no patronizing lecture about, you’re not here to sell, you’re here to form– no you’re here to sell man. We’re here to do business. This is our job. This is, we’re here to make money. So, my partner Kristin Spencer believes in know-like-trust, go-giver and it’s all about relationships. So, she’s wrong about everything, it’s all about driving a sports car, and owning a mountain. But she’s really smart and successful. We just have different ways of going about business. We have a guest speaker for 10 minutes, who adds massive value. To add massive value means to say things where people write them down. So, if you’re doing posts to TikTok, Instagram, Facebook, YouTube, LinkedIn, or any social media, make sure you’re adding massive value everywhere you go. If you do a podcast, you do a presentation. That’s the number one key to getting sales is adding massive value not trying to sell it all. And yeah, 10 minute guest speaker, five minute interaction with Kristen and I. 15 minute interaction with the audience. And then 2×15 minute breakout rooms where there’s no questions and no rules. So if you want to talk about spiritualism, you could talk about that. If you want to talk about money, you can talk about that. You want to talk about your ex husband, you could talk about that. You can talk about anything you want and the event repulses poor people and weak people. And it attracts intellectuals and rich people, because people that need guidance and how to have a conversation, get very uncomfortable when you let them act like adults. And then I have another event with Jim Schulman that we’re starting out soon, called mini Shark Tank, we’re going to have three people pitch their businesses for five minutes, and then we’re going to do a mini Shark Tank with the guest, Jim Schulman and I in the audience. So each guest is going to get about 15 to 20 minutes. It’s going to be very fast moving, it’s going to be super fun. So if anybody’s looking for opportunities to speak and promote their business, I’m all about it. If you want to be my friend, I’m not interested. I have 23 of those already. But if you want to talk about making money together, let’s talk about that or If you need help, with getting promoted, I have a massive network. 

 

Dhru 20:04

Yeah, and you also got a list of 14 applicants for new friends as well. I heard.

 

Sajad 20:10

Can I talk about it? I love that we’ll get rid of it. Maybe 90% of the people, right?

 

Dhru 20:16

I think it’s hilarious. Because before he’s talking about, I want to I do want to highlight one thing he said, which is the beginning of what you just said about the business consultant, business coach, conundrum slash challenge with the world right now. The coach, I call it the coach conundrum, right? It’s like, people want, they need ultimately support, right? They need support, guidance, all these kind of things, because it does, there’s no handbook, they don’t teach you just how to do business in school. Right? They teach you the opposite, actually, how to be a follower, not not necessarily leader. And I’ll be honest, most people need that, right. Because not everyone is a leader, otherwise, there’s no one’s a leader, right? But there’s no, like, licensed process. Like to be an attorney, you gotta be you gotta go through a licensing process, which is a lot of faculty. It’s some of it that I see the need for it. But there’s also a lot of bullshit behind it. This is political and stupid, because there’s some complete morons who are attorneys and pass the bar. And, you know, it’s just a barrier of entry. But there’s no barrier of entry for coaching, there’s no barrier of entry for business consulting, right, you can just wake up one day and be like, “I don’t like my job, I’m going to quit. And I’m going to talk about how great it is that I quit my job for the dumbest reason ever. And I’ll make something else up and put on marketing, you know, on social media, whatever. And then I’ll just take a bunch of pictures of myself at the beach, and then just be like, live, laugh, love. Yay. And that’s it. Right? That’s what coaching is. Yeah, exactly. You know, and then and then be like, my car is better than your car. So fuck you. And it’s like,

 

Sajad 21:41

Let me show you my file on my computer. Yeah, people ask me online all the time to prove myself and I’m like, what do you want me to do like, 

 

Dhru 21:50

Show them a bar showing a bar graph. Right? Like, what was the budget? What was it the? The, just the chart that goes up? Right, isn’t it? There’s no titles. There’s no labels on the sides on the axes. Just random chart up there. Like here you go. That’s my net worth. Yeah,

 

Sajad 22:04

it’s the same thing. They say oh, if you got such a hot girlfriend, why don’t you show her I’m like then you’re gonna say I What is that called? That PowerPoint in there but you some tech that was the technology, Photoshop, Photoshop, my bank records. I photoshopped my girlfriend who shut up stupid. I tell them man, I’m, I’m really old. And I’m just really good looking. And oh, my God, I ain’t trying to prove myself to you children out here. You know, I’m telling you what it is. I’m not lying to you. I don’t need to prove myself. I’m a grown up, you know. So to your point. The first lines on my website are directly about that 95% of my former clients have been ripped off in current clients actually have been ripped off by fake ass business coaches. So there’s three things you should be asking, have you ever created a business other than a coaching business before that was successful? Because if they haven’t done it, they shouldn’t be selling it? May I talk to your former clients? And then what exactly are you going to teach me? So usually two weeks into my program, because 95% of my clients have been ripped off before two weeks into my program. They say, Why didn’t like, why wasn’t I taught any of this stuff? And this is two weeks in, right? I don’t know why the fuck did you hire that person? And they say, Oh, I liked her, or cuz she made a lot of money. So what the reason these people are able to sell so well as they tell you, there’s a magic pill. There’s a funnel system, there’s this easy way to getting rich, and it’s not true. The way to getting rich is to attract money, the way to attract money is to make yourself a lot more valuable. So the issue is you in a thing you need to fix because you you need to know how to pitch, you need to map out a strategy. You need to know ROI and CAC activity versus productivity. You need to know how to negotiate and close deals you need to know the mindset of entrepreneurship, which I teach all those things in the real thing is taking a really hard, constructive, critical look at yourself. That’s the key to the money. The people that sell all these programs, they’re making a lot of money, their clients are not making any money. They’re using a drip campaign. So they say for two grand, I’ll change your life, then after the six weeks or whatever, then you pay the 10 Grand, and you’re at the next level. And then when you finish that there’s the 20 grand thing, we’re really going to learn what you need to know when I meet with people for and they’ve been in a coaching program for six months or a year. And I say pitch me on your business Tell me clearly to pitch means to concisely and clearly articulate your value. And they can’t do it and like you’re six months into a program. You’re avyear into a program. You don’t even know how to say what you sell. I teach my clients that in the first 10 days. So if they’re not teaching you that in the first 10 days, they’re automatically a fraud. If they won’t let you talk to their former, if you go to Cause and Effect consulting.com my website, you’ll see I think more than 20 people and I can refer you do a lot more who will tell you exactly what they got out of my program? Yeah.

 

Dhru 25:03

And that’s the point of it too, which is people don’t understand what they’re selling even, right? They don’t understand what they understand, who they’re talking to who their audience is, and understand what their offer actually is. Right? They have no idea what either one of those things is. And you know, going back to something you said earlier, which is, which is tied in, the know, like, trust thing, right? A lot of people push know, like, trust or like all day, all day, every day, right? It works to a point but the same time I feel like people focus too much on the middle one, the liking part, right, and not the other two. For me. It’s like look, if you’re an expert in your field, right? If you’re if you’re that like the top of your game, then I know who you are, right? I definitely trust your opinion. And I wonder what what what’s there I don’t necessarily have to like you though. It’s for you to give me results. Well,

 

Sajad 25:45

No, it’s, you don’t have, that’s new age feminism. Third generation feminism. You don’t need to like somebody to pay them money. I don’t want to be your friend or have sex with you. I just need you to do the work. I need you to do. 

Dhru 25:55

Right, it’s a sales tactic. 

Sajad 25:57

We don’t have to know more than buying. We don’t have to agree with other selling No, like trust. That’s what Yeah, and trust. I mean, I mean, no, I don’t call somebody my friends. I’m too old. I don’t call somebody my friend for three years. Because we gotta go through a lot. You got to be rich, you got to be poor. I gotta be rich. I gotta be poor, you got to fall in love and fall out of love. I gotta, we gotta go through all these things together. To see if we’re really going to be friends. Are you going to shit on me when I succeed? Are you going to be there for me when I’m depressed? You know somebody after two hours? No, you don’t know. Like is irrelevant. It’s trust. Can that person help me get there’s a lot of people that don’t hire me because they don’t like my personality. That’s stupid. My contract has 12 lines all in plain English. What I’m says understand, I am your coach, not your friend for the next six weeks. Don’t get the relationship twisted. I’m not. I am here to push you to greatness. And that’s the people that hired me are super smart, and extremely hardworking, but they’re stressed out because they’re not getting the results they want. And I I don’t give a shit what they think of me, I have a job to do, which is to help them make a lot of money off of their passion. That’s my job help them and I’m successful 96% of the time, because I turn out more than half the people so I turned on the people that I think are gonna fail to the social media marketing, if you don’t mind. I’m having a lot of fun with this story right now. So here’s three tips for the audience. First, I’ll add value before I talk shit to social media, whether it be tick tock Instagram, Facebook, YouTube, or LinkedIn anywhere you’re gonna pose. First step is catch people’s attention. Step two is to add massive value to add massive value means to say something where people write it down. So if you’re purporting yourself to be an expert, don’t say it, show it. Prove it by doing it. Give away all your information. People hire people for help with implementing that information, people can go to YouTube or Google and find out all the info in the world. How do they implement those concepts number three, and with a call to action, please hop on my calendar learn more, please check out the description below to attend one of my networking events. So catch people’s attention, add massive value and with a call to action, make sure their 15 second videos, I posted Tiktok, Facebook, Instagram and Youtube every day, it takes six minutes, batch your videos on the weekend. So I shoot 45 videos in 30 minutes. All I do is take my notebooks, which are my client conversations, and the things my clients asked me about. And I turned those all into posts. My entire program is available without charge. And social media cuz it doesn’t matter if people hire me for the help with the implementation. They see it and they know they need to do it. But they don’t know how to execute. And so I helped them with execution. So I did a post. I travel in the winters. I own land in Chicago and then land in Arizona. And I did a post saying if you are a brilliant, beautiful down to earth woman who wants to travel the United States for three months, please let me know. And the post went up. I was mostly talking shit just to see what, you know, just having fun. 95% of the time I add massive value 5% of the time I’m just talking shit and having fun. And I have 14 young beautiful women who have applied to travel. It’s my most brilliant idea ever. It’s done completely by accident. I didn’t know what kind of reaction I would get. I knew I would get a lot of reaction to it. Engagement,comments, probably haters, but that just promotes the rest of the brand and the rest of the posts. But actually it turns out I might have met my future wife or future ex wife. I’m gonna have a prenup for sure.

 

Dhru 29:38

Oh yeah, definitely. Definitely a prenup on that one. That’s that’s not I think that’s hilarious. And again, it’s it’s just having fun right? That’s that’s what I love about your brand. And what I do is because you are having fun, it’s very clear you’re having good time with what you’re doing. And you’re the brand of being Sajad Asid? but and it’s like this guy who’s like pushing you, kind of an asshole, but I don’t see you as the asshole guy. So he’s actually the opposite, as the devil may care, but devil actually does fucking care, which, which is why I appreciate the work you do, because you do give a shit. And at the end of the day, it’s something that the way it’s like, it’s hard people are digging, they’re gonna see the exterior, right, they’re gonna stare at see the posts, they’re gonna see this shit talking to us, they’re gonna see the, you know, stuff that that is on the very big, very, very basic surface of things, but they will only dig deeper, right? They won’t dig deeper to see the fact that you give a shit about your clients, you’re taking people on because you think they’re gonna succeed. And it’s not about your numbers, it’s like people will see that and be like, Oh, it’s you only take people who are gonna succeed, because those people probably shouldn’t be business owners. Right? I mean, I’ve done the same thing, I don’t, I haven’t kept track of it, I probably should actually think about it now. But it’s like, I turned people away and tell them straight up, listen, you probably shouldn’t be a business owner. Right? You don’t have the mindset, you don’t have the drive for it, you don’t have the stuff for it, frankly. And there’s nothing wrong with that. And there’s nothing about saying that you’re something’s wrong with you, you just need to want people who should have a full time job, right, you should really rely on other people to do their own things. And that’s the other thing too, like you’re actually doing this, as a full time employee, you’re still doing a lot of work with doing a business owner, you’re just delegating other work, or having someone else delegate that for you, basically, and paying them for you to do all the visits development to do a sales to do marketing to do the admin tasks, right. You’re just having someone else pay them to do that for you. That’s the only difference really, between being responsible for those things, and delegating them yourself versus doing having someone else did that for you. So I mean, how much shit do you catch for the exterior version of the Sajad? 

 

Sajad 31:36

Well, I would say that I attract the intellectuals who can see through shit talking and get past curse words. So those are not the people for me, if you’re weak or stupid, I don’t want to associate with you. And I don’t want to have sex with you. I don’t want to be your friend, I don’t want to do business with you. And I make way more money. My clients make way more money. My networking events are way better. You know, these other people that try to do events get like 10-15 people, whatever, 10-12 people, I get over 50. And they’re legit, over seven of the people that attend my events, on average are multi multi millionaires. So they get it, they understand what it is I crack them up. I got distracted by a text for five seconds of somebody saying you can screenshot at one of my posts and said, bro, you’re hilarious. So the rich people like me, and they know what I’m doing. I have three three quick stories for him. I also am repulsing the wrong people. You want to repulse the wrong people. So my ex-girlfriend was somebody that met with me because she wanted to hire me. She was brilliant. She was gorgeous master’s degree, world traveler lived in seven countries. Really cool chick in seven minutes in our conversation. I said, Are you money driven? Because she was talking a lot about caring about people and said, no, I’m not money driven. I said, I’m not gonna be able to help you. She said, why not? I said, because if you don’t care about money, you’re not going to, you’re not going to do what I teach. And she’s like, well, where do we go from here? And I said, well, how do you feel about traveling?

 

Dhru 33:09

Of course you did.

 

Sajad 33:13

We traveled for a while. And then I had a guy this year, I do try to vet people as best as possible. I want to have integrity. That’s my main value in the world is honesty with self and others. And I had a guy quit two weeks into my program who had paid me up front, like the vast majority of my clients do. And he said, um, I don’t want to be an entrepreneur, what you’re teaching, I understand is the right stuff and this sucks. And I said, but you said having a job sucks. And he says, it does. This sucks worse than that. And I said, Alright, what do you want to do? He’s like, I don’t want to do this anymore. But you can keep your money. I appreciate what you taught me. But I charge a decent amount of money, a fair market value. And I still saved them like 100,000 If he had bought a Subway or something, or 150,000. You know, I’d saved them a lot of time and money, because he doesn’t have to go investing into something that he doesn’t actually want to do. Being employees a lot easier. Entrepreneurship is a fantasy. It’s like dating a perfect looking woman. It’s until you do it. You don’t know what it is. And it’s not what you think it is. It’s a lot of problems. And then the latest thing is, or the last three, I had a guy hired me who was 65 years old, former military leader, and he was making 220,000 years something like that in this job. But every six months, he was making them like 65 million. So he said, Fuck it, I’m gonna start my own business. And then when he hired me, I’m like, You got to do this. And this and this. I’m showing them everything an entrepreneur has to do this goes back to what you said. You’re being your own boss is a misperceived phrase. You also have to be your own boss. You have to manage yourself. You have to do your bookkeeping, you have to do marketing. You have to do sales, accounting, legal, every aspect of your business until you have enough money to pay for everything. So he was like, He’s saying all this stuff isn’t getting done. And we said, that’s because you’re not doing it.

 

Dhru 35:09

I love that phrasing all the stuffs not getting done. 

Sajas 35:11

It’s your work, man.

Dhru 35:12

Yeah, cuz it’s your responsibility. I told them I like, Listen, if you want to be an entrepreneur, or a business owner or whatever, right, whatever you want to call it, you have to be responsible for every aspect of the business, you’re laser focused on your subject matter area, right? You start a business, well, guess what you’re trading in your, your one job for, like 40 jobs. And yes, you’re your own boss, but you’re also your own employee, and they don’t get that part of it. Right, you’re still an employee of but you’re an employee of yourself of your business. Now, the buck stops with you. Whereas before, you can call your manager supports that and support you and deal with something, you aren’t the manager now, right? You are the admin, you’re not gonna be like, who says my secretary, you can be like, Oh, let me schedule that myself. If people aren’t gonna understand that distinction. I mean, similarly, I had a client, this guy’s a really successful, really smart, really sweet guy, cared about his family, whatever wants, he wants to build a strong income for his family. And he just quit this job. He was working Tech Tech job. And he’s like, Hey, I’m doing this work. Right now. I want to start my own business. I’ve been doing it for a little bit on the side. I’m like, Okay, well, doing it on the side is very different than doing it, you know, as your only thing because you have a full time thing that’s supporting you. Are you ready to do this? He’s like, he’s like, Yeah, I’m ready. I’m ready to rock I’ll do whatever it takes. Alright, fine. Similarly, we went through like about a month of this stuff. It’s like working through like, exactly what he needs to do in the first two weeks is actually doing okay. He’s doing what he’s learning about the mindset he’s adopt. He’s learning about what he needs to what actually needs to do what his offer is going to be. And then when it gets down to actually getting the work done, you start having sales conversation, and he’s like, I don’t like this. I don’t like the sales conversation. And I’m like, I That’s great. Doesn’t really matter what you like, you got to do it right now until you can hire someone to do it. Right? Absolutely. We can get off your plate as soon as possible. But until you get enough clients in to pay someone else to do it. You can’t really do it, right, because he’s got a family to deal with and all that shit. And he has gotten a side gig at this point, which ends up being a full time gig. It’s a full time gig as a contractor with a company. He’s like, Hey, I think I’m good. I think that’s the only client I need. I’m like, This is not a client. This is job, bro. This is a job because they’re paying you what you want full time that taking up all your time. And they’re giving you like benefits or whatever, which is great. Nothing wrong with that. But if this is what you’re looking for, this is called the job. This is not a client, right? Because you don’t have to do your own thing. And he’s like, Oh, no, it’s fine. It’s fine. I’ll be okay. I’m like, alright, that’s fine. But if that’s what you want, then go for it. Just make sure that you understand it’s a six month contract. It’s not like a full time forever thing. And you gotta be looking for the next gig as soon as possible. He’s like, oh, I’ll be fine. Six months later, I get a call. He’s like, Hey, man, they laid me off. I’m like, No, your contract ended, there’s a difference. They didn’t renew you, there’s a difference. And again, it’s understanding different pieces of it. Like if anything law school taught us, right, it’s like, understand the difference between in terminology between a contract position, a full time position, and like a client, customer relationship thing. Those are different things. But I think the average person doesn’t understand that stuff, right? Unless you really break it down

 

Sajad 38:02

on a law school. In the books, as of today, the new tort law, and employees called a slave and the owner is called the master. It’s still that language. I when I saw that in the books, I was like, hey, there’s capitalism. All right, I had a few thoughts on your thoughts if that’s alright. So, a business owner is a misnomer. You’re not a business owner. Initially, you’re self-employed. Business owners, where I took my tech company and where Cause and Effect is pretty close to that as well. Where I have people doing the vast majority of the work, I meet with my clients up to an hour a week, and then they call me on average, four hours a week. That’s on average. And then I have a ton of support staff. I have the online program, I have people coaching people through my program before they so they have the online program where there’s a video and materials, they get the information there, then they talk to a former client of mine who was the best at that particular section, they get the information there. And then when when they meet with me, they refine, you know, we just polish the stones at that point. The business owner does not have to work or does not have to work very much at all. Now, in terms of being your own employee, here’s what I teach my clients every night before you go to sleep, create an hour by hour schedule with quantifiable measurements. 8am to 9am and you said you’re sending emails, are you sending three emails or 30 emails? And why are you doing that? I’m never going to tell you what to do. But I’m going to have you take a hard look at yourself. You’re gonna have an employee named Mike, you’re paying Mike $200,000 a year. Mike is going to hand you that schedule. What questions would you be asking your employee? You want to focus on money making activities. So you know reading, researching, creating, analyzing, get yourself out there, get people on your calendar, show massive value, add massive value and close fucking deals. There’s an abundancy versus scarcity something you brought up. So in order to attract more money, you have to not care. So if you want too bad, you don’t get your pulse, right? Just like in dating, you know, I just really need to get laid, you’re not gonna get laid, I just need this one client and everything will be fine. You’re not gonna get that one client, because you’re gonna have energy of scarcity. The last guy, the last guy, well, the second guy, two guys ago that hired me. During the pitch meeting, he said, You seem like you don’t give a shit. And I said, I don’t give a shit. I said, do you want to hire me or not hire me? I mean, it’s like, I definitely want to hire you. I said, okay, well, let’s keep doing that. That’s what we’re doing right. Now he goes, okay. So if you care too much. If you want too much, you its energy out into the universe. If you’re operating out of desperation, you’re going to be desperate. If you operate out of abundance, you’re going to be abundant. You know, the law of attraction is true to some extent, but you got to put the work in as well. But there are energy factors here and how you carry yourself as well. Last year, I made a ton of money. And there was seven weeks where I made no money. And I changed nothing during that seven weeks. And there was people that wanted to hire me during that seven weeks when I’m check to check I mean, that’s how you think, right? That’s how you operate, whether it’s true or not. You have to operate like, hey, I need to make money, I have to be on the hustle. Otherwise, I could wake up drink beer and play video games and go to sleep and then wake up drink beer and go to sleep. I can do nothing for years, actually, if I wanted to right now. And I work 16 to 19 hours a day. The billionaires keep working because they were billionaires before they became billionaires. That is who they are. So that’s how you have to be. And then the final thought here is on people pleasers. The number one reason why people can’t close deals is because they’re people pleasers. There’s three parts to being a people pleaser. Number one, I want everybody to like me. Number two, I never want to make anybody uncomfortable. Number three, I never want to face rejection. So if you’re a people pleaser, you cannot do sales. And if you can’t do sales, you can’t be an entrepreneur. Even if you have a sales team, you’re still the number one sales representative of your corporation. You’re the Ultimate Sales Rep for your company. So you have to separate between personal and professional. I’m, well I really am an asshole, but I’m much nicer to my girlfriend than I am to potential clients. I’m much nicer to my family and friends than I am in business. I’m not cutthroat and I don’t pressure anybody to hire me. But um, I don’t take shit in business. Personally, I’ll put up with a lot more than I will in business. So I’m much more of a nobody would ever accuse me of being a people pleaser. But unless we’re looking to please people personally, then I am professionally. Businesses is business Business is about money, helping people add massive value, get paid for your value. And then your personal life is where you cry and have feelings and shit like that. 

 

Dhru 42:51

I agree with everything you just said honestly, it’s true. Like you gotta celebrate, you know, you can’t really compartmentalize, you’re still the same person and in places and you know, I definitely see that. When you for example, right? Like, you’re obviously still a good guy, you still care about people, because you’re not, you’re not just doing this for the money. But you are doing it for the money. Like you have to make money. Everyone has to make money. And anyone who says I’m not interested in making money is, I won’t say they’re lying, but they’re being disingenuous or they’re not telling the whole truth. Unless they have so much money, they don’t really give a shit in which case they wouldn’t charge for what they’re doing. Right? So ultimately, yes, we are here to make money we’re networking is for networking to make money. We’re not meant for networking to make friends. Right? If that happens as a byproduct, which has happened before, then that’s awesome. And that’s great. You meet good people, and it’s just gel. That’s great. One thing I want to pull out was the scarcity abundance thing and dive into it a little deeper. And people don’t don’t talk about that enough. I feel like the ones who did talk about it. Are they into the people pleasing mode on social media because they’re afraid of getting cancelled? And they don’t really go into deep, like deepness about that. And I feel like for me, it comes down to fear and goals, right? Well, they want to call it love, desire, goals, whatever they’re all the same thing, right? It’s fear and fear and love, fear, desire. Those are the two motivators of human beings. And if you don’t want it bad enough, right, you’re not working for what you want anyway, right? Like, it’s just not gonna work hard enough for it. If you’re operating out of fear, though, back to your whole point about energy, right? You’re gonna be running away from something you’re running away from that you can run to wherever you might use the horror horror movie analogy a lot because it’s like, you got the person’s running away from from you know, Freddy Krueger. And what happens they ultimately trip over something because they’re looking back at where he is and not looking where they’re going. If it were something you fall, you break your ass to get killed, right? Simple as that. Same thing is true in business. If you’re looking at what you’re afraid of, you’re not gonna know what the hell you’re going. But no, it’s like people are always operating out of this fear thing, right? And so what’s what’s your method for getting for first diagnosis, somebody who’s operating out of fear versus operating out of the goals?

 

Sajad 44:46

Don’t think just take massive action. Don’t think. Don’t care. Don’t feel. Just do and understand that hate is love. Hate is a strong powerful energy. The more haters you get, the better that you’re doing. The higher up the mountain you climb, the more difficult it becomes to breathe. So I have in my online community, there’s a section called wins where you get to celebrate your wins. There’s a section called fuck ups where you talk about things you did wrong, sort of things you need to improve on business wise. And my clients will put, hey, I got my first hater. It’s a win. Right? It’s a mentality change that, you know, there’s people that talk a lot about me behind my back in bad ways. Well, right. Well, they don’t really know me. But yeah, they talk shit, right? I’m abrasive, belligerent, which I am. But whatever. But they’re talking about me. All press is good press. And so they’re not talking about you. And one of my friends, she made 5 million in her first year of business. She tells me all these people talk shit about me to her. And she always says back to them, you realize you’re talking about him, right? He ain’t talking about you? Well, it’s a paradigm shift in thinking there’s three keys to success as entrepreneur, which if you set up a 30 minute one on one with me already through that part, it’s a paradigm shift in thinking you eat what you hunt. Becoming an entrepreneur is becoming something totally different than an employee, like your story. That guy never changed. He never became an entrepreneur, he just wanted to feel good about himself. So he used language that said he was self-employed or a business owner when he wasn’t, but it’s the capstone to my program is the three keys of success. Even though we’re talking all along the way, about a changes in mentality, you got to just do. And once you do, here’s the biggest thing about fear. Once you do, you’ll realize it was nowhere near as bad as what you thought it was going to be. So the real fear, the anxiety, the panic, is in the thinking about it. Now, there’s a cool phrase I heard, depression is living in the past, anxiety is living in the future. So it’s the fear of what might happen. And then when you do it, it’s like, I have my clients connect with 90 people per week on LinkedIn by going click, click, click, click, click, click, click, click, like, I can’t do that, you know, like, Hey, can watch, go do it. And then they do it. They go shit, man, I 400 new connections in the past month. By going click, click, click, click. So you know, do podcasts, do presentations, presented networking events, put yourself out there, you’re not failing, even when it doesn’t work you’re gaining. As long as you’re being hyper self critical. You’re gaining because there’s, every time you figure out how it doesn’t work, it didn’t work that way, you are closer to the truth, you are closer to success every single time it doesn’t work. It’s only failure when you quit trying. I has one client week five, she’s like, I’m gonna stop doing social media posts, I’m making myself look like an idiot. I’m done looking like an idiot. I said shit, you’re not gonna make any money. And she was doing a really bad job. But you got it, you got to put yourself out there. Be willing to look stupid, be willing to fail, be willing to, because then you’ll get better and better. Everything I’ve ever done is sucked. And when I first tried it, and then I got better and better and better at it. I’ve been doing this consulting work over 10 years now six years with Intellectual Tech over four years with Cause and Effect consulting. And every year, I look back a year ago and say me, I suck last year. And right now I think I’m fucking great at what I do. And a year from now, I’m gonna say, Man, I really suck less. You know, it keeps improving. If you’re hyper self critical, you keep on getting better and better and better. Every time one of my clients struggles. I don’t say oh, that’s stupid, Bob, or that’s stupid Jen. I say, Okay, why did I not teach that correctly? Why didn’t that person get it? How can I do better? How can I improve? It’s 100% self accountability. So yeah, it’s it’s a paradigm shift and thinking about failure, fear. And you can’t do paralysis by analysis. You can’t sit there thinking, you need to get out and do work.

 

Dheu 48:58

Yeah. And there’s a big difference between self criticality and obsessive just like, you know, what’s the word I’m looking for? I mean, destructive criticality. Right. And if there’s constructive criticism, there’s destructive criticism, right? And you got to focus on the constructive side of things. How do you get better? Not what did you suck at? But what would you suck at? And then why do you suck at that? Is it something you can do to change that in the future? Because guess what, you can. I follow Gary Vee a lot, right? Because I like most of his content, but one thing I love that he said is just go out there and do it. Like you said, to get there and try it. You’re gonna you’re gonna, you’re gonna be better than the first right but you get out there and keep trying. I don’t know if you follow this guy named Jared Polin. He’s a, he’s a photographer. Really fun. His whole thing is like FroKnowsPhoto because he has big afro, and he’s he’s cool as hell. He’s funny as hell. But his whole thing was and actually, that’s one reason I started my YouTube channel was him and Gary Vee was talking about all stuff all the time. But Jared Polin showed his first his first FroKnowsPhoto video that he did like 20 years ago. And it was literally him just reading something I think the camera looks like looks like a bad news correspondence situation. And it was just he was like, he’s like, this is what I this is what my first video looked like, if you’re not doing videos like this, this is as bad as it can get folks, you know, like, and this is out there still you can go look it up and I was like. Okay, all right, fuck it, I’m just gonna do it. And I just turned 20 I was like I got going on because nothing was happening in my life. Why not? You know, it’s just me my dog. So let’s just start posting and, you know, I’m still not anywhere where I want to be. But I’m posting stuff out there. And to your point, you’re gonna get better by trying and seeing what what works and what doesn’t work. And Edison failed the light bulb about 4000 times 10,000 times, the number changes every time you every person you ask, right. But as x 1000 times he failed. And he just found more ways to prove it every single time if he knew if he gave up at attempt at 9999. We would not have a light bulb right now. Right? It’s just it’s one of those things where, like you said, you got to be critical, but I think critical in the sense of looking at ways to improve yourself not say, you suck. And then end of sentence, right? I think people mask that nowadays. To your point about the people with all the nice cars and helicopters and all that kind of bullshit that they flash around the place. It’s like, yeah, what does that really doing for you? Just because you happen to have that.  

51:13

That’s making them a lot more money. Michael Jorsan says, Nobody talks about how many shots I missed, you know, any of these stories. Mark Cuban says you only gotta be right once. Most people fail. I mean, I have a girlfriend or a female friend of mine. She says I have a a photo book of all your former business cards, you know, of all my fucking failures. So you know, I’ve been very successful a few times, my law firm, my tech company, and with Cause and Effect. I was successful a couple times before that as well. But I mean, I know a lot of shots and different things over the years clothing companies, publishing companies, promotion companies, you know.

 

Dhru 51:53

Yeah,I mean, like you said, I’ll just call a couple successes, right? But I want to be mindful of your time because I know we’re put up here, but dude, thanks so much for taking the time to talk today. Anything you want to leave the audience with? And then I’ll ask one more question to end it. And then we’ll go from there.

 

Sajad 52:07

Thank you for the opportunity. I appreciate it. That was a whole lot of fun. I’m pretty sure you and I are going to be good friends for life. I believe so. So you can come out to my mountain. If you want this winter. I have two separate RVs now. So you’ll be staying in my guest house. As long as I get along with my next girlfriend, you you’ll be sleeping alone. If not, you’re gonna have a company. I still offer all them, but I’m about to change this, a 30 minute complimentary conversation, I will research you, I will add massive value, I will not try to sell you anything I will tell you what I do. So if we can put into the notes somewhere how they get on my calendar, where you can go to causeandeffectconsulting.com Check out my website, check out the testimonials. And you can get on my calendar from there. And like I said for right now, I’m still offering that 30 minutes, although that’s going to be going away soon.

 

Dhru 52:59

And last question I will ask you which is it’s the question I asked everybody because I think it’s kind of cool to think about this, but who or what the book, movie TV or person right was your biggest inspiration and as you as you push through the day, the days between when you start a career now.

 

Sajas 53:16

Depends on which career but I have three thoughts rapidly Rich Dad Poor Dad version one for business. There’s a documentary called The Biology of Sex Appeal, personally had the biggest impact on me ever. So there’s three things women are looking for. It all has to do subconsciously with survival, the babies and social stature, money and sense of humor, because those babies are molded up most likely to survive. And then for feeding your energy subconsciously. Listen to Les Brown every single day. Start out with Les browns, You Got to Be Hungry. But watch Les Brown when I’m playing video games or just cleaning the house or if I’m in my downtime, and my downtime is still work. If I’m in my downtime, I’m listening for less roof. My best friend has two PhDs. He’s a medical surgeon, and he’s a psychotherapist. And he was here a few years ago and I was you know running the tech company running law firm and Deputy Chief of Staff for the state. And it was like two o’clock in the afternoon and I put on Les Brown. So we’re watching Les Brown, an hour and a half video of Les Brown. Halfway through he says, Sajad, can you please pause this for me man? He said you know I have my own medical clinic I also work for the state you do this that the other day do you think we need to be more motivated? I said, yea, James, we can do better. He goes, ah, that’s true bro put it back on. So give yourself a lot of Les Brown. read Rich Dad Poor Dad and if you’re interested check up the Science of Sex Appeal. That’s what it’s called. It’s a documentary. 

 

Dhru 54:48

That’s awesome. And if you’d like Rich Dad, Poor Dad, there’s one called this book called I Will Teach You To Be Rich by Ramit Sethi check it out. It’s a different take on on money management with that which I really liked. It’s everyone else’s like oh cut out the car. face, you can save five bucks a day in coffee and he’s like, if you enjoy the coffee, make it work. Just put.

 

Sajad 55:07

Dan Pena says buy before you can the billionaires buy before they can afford to buy shit. And then I mean, I’ve done it with the sports car, the mountain, I just bought a Luxury RV last week, I bought a lot of stuff. And now I mean, I have money and there’s money coming in. But right now, my income is very close to my outcome. But it’s okay because I’m just I’ll just figure it out work harder. I’ll do more work I’ll do better work. I’ll do smarter work. I’ll do more podcasts, more presentations, more social media, but I work harder and I’ll make more money I’ll afford anything I want. I can afford anything that I want. Anything I set my mind to happens because I figured out Oh in Rich Dad Poor Dad and this will be my final thought. He says one guy looks at the Lamborghini and says I wish I could have that. The other guy looks looks at the Lamborghini and says how do I get that? As soon as you tell yourself how are you ask yourself how, your brain starts to figure out how to make that thing happen. No wish, no hope, no luck, no try. How do I make that happen and then put in the work to make that happen? Yep.

 

Dhru 56:09

And then the second part is when I want to stress because I say that said the same thing. The Secret is bullshit unless you work for it. Right you put all the energy won’t be for you not willing to work for you want it to just fall in your lap. Not gonna happen. But Sajad, thanks so much, man. This is awesome. Good times. Folks. If you want to find out more about the Sajad, it’ll be in the description below slash in the shownotes. But including his link will be there, his website link as well as a scheduling link for as long as that exists. Thank you all so much for listening to the Ikigai Leadership podcast today. If you enjoyed this episode, please subscribe and leave a five-star review with comments to let me know what you thought. It really helps me keep on delivering valuable and relevant content to you all. And if you want to connect with me directly, please feel free to do so on my socials. That’s @dhrubee, on Twitter, @dhruvabee, on Instagram and LinkedIn, it’s linkedin.com/in/dhrubee. Thank you all so much. Take care. Stay safe. Talk to you soon.

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Ikigai Leadership Podcast: Dhru and Steven Kirch Talk About How to Build a World-Class Company https://nayanleadership.com/ikigai-leadership-podcast-dhru-and-steven-kirch-talk-about-how-to-build-a-world-class-company/ https://nayanleadership.com/ikigai-leadership-podcast-dhru-and-steven-kirch-talk-about-how-to-build-a-world-class-company/#respond Sat, 13 Jan 2024 19:04:21 +0000 https://nayanleadership.com/?p=52085

In this episode of the Ikigai Leadership podcast, Dr. Dhru Beeharilal sits down with Dr. Steven Kirch to discuss his journey from being a physicist at IBM to becoming a successful business coach. They delve into the importance of effective management, the power of measuring leading indicators, and the significance of caring for employees. Dr. Kirch also shares insights from his time at Intel during the 90s, a pivotal era in computing technology.

They explore Steven’s transition from IBM to Intel and the critical role he played during the advent of the Pentium chip. Steven emphasizes the value of measuring leading indicators for success in sales and business development. He also highlights the importance of genuinely caring for employees, drawing on his experience in leadership at Intel. Listen in to discover the valuable insights and powerful lessons that Steve Kirch shares and find out how you can transform your leadership and business skills. Don’t miss out on the opportunity to learn from a seasoned professional with a wealth of experience.
 

About Tom Gay

Dr. Steven Kirch is not only a seasoned business coach and former physicist but also a visionary leader with a unique perspective forged through over two decades of experience at Intel. His expertise lies in the seamless integration of technical prowess with effective management strategies, making him a standout figure in the realm of leadership development.

Beyond his impressive professional background, Dr. Kirch’s unwavering commitment to employee well-being and his passion for teaching have been instrumental in shaping his distinctive approach to coaching. In this episode, he imparts invaluable insights from his journey, offering a wealth of knowledge to business owners and aspiring leaders alike.
 

Resources discussed in this episode:

LinkedIn: www.linkedin.com/in/dhrubee
YouTube: www.youtube.com/dhrubee

Episode Transcript

Dhru 00:00

Hey everybody, this is Dr. Dhru Bee. And I’m here to welcome you to my podcast Ikigai Leadership. We’re gonna be talking to leaders in all different industries from all different backgrounds and demographics from all over the world. And we’ll be discussing topics like leadership development, culture, DEI, content creation and marketing, and all things business and entrepreneurship.

 

Dhru 00:24

Hey everybody, welcome back to another edition of Ikigai Leadership. I’m Dr. Dhru Beeharilal and I’m here with Dr. Steven Kirch. Steve, great to meet you, thanks for coming out today, I really appreciate the time. 

Steven 00:35

Dr. Dhru, hey, great to be here. I’m really looking forward to our conversation today. 

Dhru 00:40

Yeah. So, profit minds, it’s obviously it’s business coaching, for those who don’t know, and particularly different lens, as Steven knows, you know, everyone, every coach has their own little lens through which they see the world through which they help the clients see the world. And so what’s your lens? What does it look like for you? 

Steven 00:55

It’s interesting, because, yeah, my lens is quite different. I’m a scientist and I like to understand things in some level of detail before I prescribe some kind of a solution. And life is an experiment. So, we try something and if it doesn’t work, we’ll try something else. And, you know, I’ve learned a lot over my years. That’s, you know, how I got the gray hair. 

Dhru 01:26

You earned the gray hair writing and getting–

 

Steven 01:28

I earned it, I earned every one of them. That’s right. 

Dhru 01:30

Yeah. So, tell us more about I know you’re a PhD in physics, right? How do you go from being a PhD in physics to being a business coach? 

Steven 01:39

Yeah. So, it is kind of an interesting story that, you know the first job I had out of graduate school, my wife and I both got jobs working for IBM, in New York, and moved there. And, you know, I had no desire whatsoever to be a manager in the IBM System, because a manager couldn’t do anything technical. And I loved technology, and I loved being on the cutting edge of developing new technologies. That was the reason that I became a physicist in the first place was to discover new things and the IBM System required that managers be managers pure and simple manage. We had a minimum of 30 people reporting to you. And that meant all you could do is manage. I’ve been at IBM for eight, nine years, something like that. And they did their first layoffs. And it was at that point, I realized I needed to take responsibility for my own career. When I joined IBM, I figured I’d be there for the rest of my life, you were called an “IBMer”, that was the expectation. But when they made that change, I said, well, I better do something about this. So, I started passing out my resume. And a guy from Intel called me and recruited me to come to California, which is where I am now. And also convinced me that I could be a manager because, at Intel, you could manage a team of three or four people and do technical work at the same time. And so for the rest of my career at at Intel, even though I was a manager, almost all of that 22 years, I was also able to contribute technically, so it was a good balance. But a few years into my time at Intel, I was introduced to, I was offered the opportunity to take the class, The Seven Habits of Highly Effective People. They were rolling it out to the entire organization and 1500 people are going to take this, they were taking three to five days off-site for every member of the organization. That’s a huge investment. And I found the course transformational. In fact, they were looking for instructors, because again, they’re rolling it out to everybody and I put my hand up, because I know the best way to learn something is to teach it. So, I became a certified facilitator and I’ve been able to do that now for over 25 years. And one of the other cool things about Intel is that each senior leader, I was director level at that point, is required to teach at least three classes, a year, every year. That’s the way they perpetuate the culture. And I loved the teaching, I loved watching the students’ eyes light up as they got some new concept. And over time, I got introduced to and certified in a number of other courses of that ilk, you know, personal productivity, organizational effectiveness, you know, those kinds of things and I found that I really loved it. And the other pivotal thing that happened to me while I was at Intel, this is 2008, so almost 15 years ago now or 15 years ago, I was a member of the senior staff for the factory that was here in Santa Clara. And we announced or we were told we had to announce that we were shutting down the factory. 800 people were going to be displaced by that single act. And what we did as a leadership team, I was Chief of Staff to the gentleman who were running the factory at the time, the entire leadership team said, we made the commitment to every employee, we said, we will find every employee a successful new beginning. We didn’t define what that was like, what that was going to be for them. We also put together courses to help them figure out what it would be. But the fascinating piece of that was that those employees, we had a turnover in the factory. And in here in Silicon Valley turnover is pretty high, we were probably averaging somewhere between 15% and 20%, annual turnover within the factory, right, you know, for the 18 months. And by the way, we announced the shutdown, and it was 18 months later that the factory was actually closing. So, we needed to keep those people to do the things that needed to be done and our turnover dropped from over 15% to around 5%. And the reason was because we made a commitment to the people in that organization. And they understood that we delivered for them. I would be willing to bet that of the 800 people that were displaced, there were less than 10 that didn’t have a successful new beginning. My real discovery of the enjoyment of teaching, I taught in graduate school, of course, but wasn’t the same, right? But my enjoyment of the teaching of some of these fundamental business principles and combining that with the value of understanding how important it is to tend to your employees. Those two things combined. So, as I started to contemplate this thing they call retirement, which I did now, more than seven years ago. I said, boy, it would be fun to continue that as a business coach. And so I hung out a shingle.

 

Dhru 07:16

That’s awesome. There’s a couple of things I wanted to cover on there, like you said a lot. And I wanted to touch on a couple of things. But the first thing actually I’m most curious about, honestly, is actually kind of a tangential thing that you mentioned just in passing, but being part of Intel, during the 90s, right? And IBM and Intel, both during the 90s when the with the advent of the Pentium chip, right? What was that like? And for some folks who are here who are not as much as a nerd as I am, if you wouldn’t mind sharing what that is, you know, but.

Steven 07:45

Yeah, so the Pentium was the big breakthrough for Intel, in terms of the microprocessor and really set Intel apart, as you know, the leader of the microprocessor movement. Now, I arrived, as the Pentium, the first Pentium was being certified. And I took over the organization that was actually responsible for the failure analysis of those devices as they came through. So, I was really there sort of, in the heart of it, at the very beginning. And some of the people that I worked with, and for, were solving those problems. That, you know, in the reliability space, I was part of the quality and reliability organization at the time. And it was a magical place. Let me tell you, you know, IBM was a great company, is a great company. But the thing about Intel, that was really and it impacts the way I coach, by the way, as you might imagine. Andy Grove was chairman at the time. He’s one of the founders, and he’s got a couple of management books. And I think the thing that stuck with me the most and was most in practice, at Intel, was this idea of management by objective, or key performance indicators. KPIs is what we call them today. OKRs is another objectives and key results. I mean, there’s a whole bunch of different ways of saying this, but it’s what gets measured gets managed. And that’s so critical to the way I work with my clients. We develop KPIs, leading indicators. Every salesperson that’s worth anything that does anything that’s worthwhile for a company knows that you don’t keep track of what you do keep track of how many sales you make, but the primary thing you count is how many calls you make because it’s a leading indicator of your success. It’s both predictive, and it’s influenceable. Those are the two characteristics that make a successful leading indicator. It’s predictive that is to say, the more calls you make, the more deals you’ll get. Right? And it’s influenceable, you can decide how many calls you’re going to make today.

Dhru 10:12

And a lot of people don’t get that, right? I mean, I think a lot of people look at the results, and they’re like, Oh, we’re not getting results I want well, okay, well, what are you doing to get those results, right? 

Steven 10:20

What are the behaviours–

Dhru 10:21

What are the behaviours? Like, oh, well, I just made my calls, right? The network or I talk to people or whatever. Okay, how do people and you break it down, like you said, what gets measured? Right? Is what you need to measure, what the key from saying, Oh, you have to measure that what you’re doing. So, you know, what the outcomes look like? And so eventually, you know, what their what your cost of acquisition is, you know, what the active actions are to get to the point where you get customers, and a lot of business owners, you know, in this situation, I use that term loosely, because it’s some people get in the business, and then they’re not meant to be business owners, right?

Steven 10:50

Yeah. That’s a different problem. We could talk about that too.

 

Dhru 10:55

Yeah, but you get into the situation, and you’re like, Okay, well, I’m not getting results I want okay, well, what actions are you taking? Right? And they’ll be like, Oh, well, I’m doing this like, Okay, how many calls you making? How many emails are you sending? How many meetings are you attending? And if they can’t give you that answer, then that’s the you know, they have to start looking at those kinds of things, right? Which is, yeah, it’s amazing. 

Steven 11:15

And you have to know what’s working in each step of the process, right? How many calls do you make? How many follow-ups do you get? How many emails do you send? How many of those get opened? How many of those get clicked on? And all of those things, you know that there are and you can look them up? Right? There are standards for what is a good open rate, what is a good click rate. And if your open rate isn’t good enough, well, then you probably need to look at your subject line. If your click rate isn’t good enough, you probably need to look at the content. And if your close rate isn’t enough, well, maybe you need to talk about or get some help with your closing script, or whatever that is, right? But measure each one, you need to know the top of funnel to the bottom of the funnel, the rate at for for each of those things. I like to say, look, it’s not rocket science. 

Dhru 12:08

No, it’s not. But it’s–

Steven 12:09

I can do rocket science and trust me, this is not rocket science. 

Dhru 12:11

Exactly and it’s simple. But it’s not always easy. Right? And I think that’s–

Steven 12:16

That’s absolutely true.

 

Dhru 12:18

And a lot of folks don’t take the time that they do to break it down like that, though. They’re like, Oh, I’m doing I’m having sales calls? Well, what do they sound like, what are your sales calls consist of? Right? Well, it consists of means find out what other people do and tell them what I do. That’s a networking call that’s not a sales call, right? You’re not gonna get any business that way. So, you got to break it down. And someone like yourself, having experienced that much experience in that world in the world of technology, and then and then coaching as well. And teaching, right? What are some of the most common challenges? I mean, obviously, that would be one of them, right? Sales and Marketing and that kind of thing. But what are the most common challenges you come across with clients?

 

Steven 12:53

I think you said it very well, right? People that get into business, they get into business, because they’re good at what they do. They’re not good at business. That’s not where their passion is. So they need another set of eyes, a coach, perhaps, somebody to help them. Sometimes it just takes a mentor, sometimes an accountability partners enough. But very often, a coach will really help you understand, you know, what it is that you’re doing and what you could do better, but just an independent set of eyeballs. By the way, I call myself a coach consultant. This whole thing about being a business coach, and you’re not allowed to tell them what to do? Well, sometimes you got to tell them what to do–

Dhru 13:45

You have to, absolutely. You understand the business coaching world, right? Because if you’re meeting them where they are, there’s an element of teaching and consulting that has to go into that. Coaching, I don’t think people understand the distinction between coaching and consulting, right? And there is a distinction. And I’ll tell you, honestly, most of my clients that I work with, whether they’re business owners, or whether they’re executives or leaders in organizations, in the beginning, there’s always some element of consulting that has to happen, right? It’s just a matter of switching that from 60-40 consulting to coaching, to 10 or 15% consulting to coaching, to like 85-90% coaching, right? That’s just reality.

 

Steven 14:22

Yes, it is. And oh, by the way, you know, out here in the Bay Area, we have a basketball team, the Golden State Warriors. 

Dhru 14:29

Do you really? That sounds familiar. 

Steven 14:31

Some people may have heard of that– 

Dhru 14:32

That sounds a little familiar, not sure, yeah. Who’s on that team again?

Steven 14:34

And, yeah, I know Steph Curry, I think is one of the guys that plays on that team. 

Dhru 14:39

Oh yeah, Stefan, Stefan. 

Steven 14:41

Arguably the best shooter ever. 

Dhru 14:43

Yeah, that guy’s insane, man, amazing. 

Steven 14:45

He has a whole bunch of coaches. 

Dhru 14:50

I absolutely believe it. 

Steven 14:51

And I’d be willing to bet that Steve Kerr, the head coach of the Warriors, spends a lot of time helping Steph Curry to connect with the basketball and make sure he really has his feelings in order around the basketball, right? No, he says, go there, pass here, cut there, get the ball back, shoot, right? I mean, he designs these plays, and he’s great at it but he tells the players what to do. And sometimes a coach needs to do that. Sure, they have to help with motivation too. But does that make Steve Kerr, not a coach? I don’t think so. 

Dhru 15:29

No, I like in sports teams. I think sports teams are a great analogy, right? I like in sports teams to organizations in the sense that you have a team coach, right? The person who’s coaching the whole team, as you go, individually might coach one-on-one here and there, you know, but then on top of that you have your star players or the players that are key players in the team will have their own coaches as well, right? To work on different things, whatever that might be, right, you have a coach, you can have a coach to work on basketball-wise, you can have a shooting coach, you can have a dribbling coach, you can have, you know, a mindset coach. And again, those things, those coaches can be the same person, if their skill set aligns, or they can be 3 different people, right? 

Steven 16:06

But everybody that’s at the top of their game has at least one if not multiple coaches. I have coaches. 

Dhru 16:16

I have coaches, I also coach other coaches. We coach each other a lot of times, right? Coaches end up trading services for that reason, right? And you know, the ICF, whatever opinions people have about the ICF, good or bad or ugly, you know, it’s they do have a mentor coaching option as well, where you can get credit for those kinds of things. And they have that for that reason because there’s an element of necessity in mentor coaching. To take your coaching to the next level. Because once you get to the certifications, right, there’s professional development, obviously, right? But there’s no one sitting in with you saying, hey, you know if you ask the question this way, or what happens if you ask this question instead of that question or because we all get into our own heads. We get tunnel vision, right? In our own lenses, right, going back to the whole lens conversation. We have our own lens, and we get really focused on that lens, and we start missing things. We start having our own coaching blind spots and so a coach helps you uncover those, right? So, who’ve been the folks who have who’ve influenced your coaching in terms of like, your coaching partners over the years that kind of got you started on the on the path? 

Steven 17:16

There are a couple of people that I want to call out. The first was my mom, she’s been gone now for almost 30 years. There isn’t a day that goes by I don’t miss her. But my mom was the world’s best listener. And you know if I have any capability of listening, it comes from her. I have to tell a funny story. My mom, I am sure if Guinness kept track of this would hold the world’s record for the longest wrong number phone conversation.

 

Dhru 17:58

How long was the conversation? 

Steven 17:59

So, somebody called, she picked up the phone. 45 minutes later, she hung up. Dad said who was it? Mom said, I don’t know, it was a wrong number but he needed to talk. That was my mom. 

Dhru 18:16

That speaks volumes about who she was as a person. I mean–

Steven 18:20

Doesn’t it? 

Dhru 18:21

You know, like it’s funny on one side, but on the other side, it’s actually that person on the other end of that line lucked out, right?

 

Steven 18:29

Yeah. And, you know, I’ve had a whole bunch of different coaches along the way. But I have to say, I think the most inspirational person that I’m connected with right now, is my partner in Profit Minds, Randy Haykin, who was employee number six at Yahoo, was a venture capitalist for a number of years, and has now started an organization called The Gratitude Network. We’ve been around for about 10 years now and I’ve been on the board for the last seven. It’s a leadership development organization for social entrepreneurs and we work with scaling companies and leadership development for organizations, not-for-profit organizations that work with children and youth around the world. And Randy is in that phase of life where he is just giving back. And he’s such an incredible person, and so thoughtful about how can I help? So, I would, you know, I would say, Randy, is that person for me that’s been most influential in terms of how I do what I do. 

Dhru 19:49

Yeah, that’s amazing. I mean, you got two great examples. Honestly. Your mom sounds like she was, honestly sounds like she was your first coach experience, right? And then Randy sounds like he’s doing some amazing work, man. That’s great. And The Gratitude Network sounds like a phenomenal organization. Are there opportunities for folks to get involved? You know, as a layperson who’s listened to this, maybe you might want to get involved in that? Is that something that people can get involved in at any level? Or is it something where you have to be a certain level or certain? 

Steven 20:17

No, no, absolutely. I mean, to be a coach, of course, you need to be a certified executive coach. And we have, you know, people at the highest calibre, donating their time, to these amazing organizations. We estimate, over the past seven years, the roughly 200 organizations that we’ve been helping the leaders expand, that they’ve impacted more than 45 million children. But go to gratitude/network.org and check us out, obviously, you can donate and become involved. We do have some opportunities there to even sponsor an organization that’s going through the program. And obviously, if people are coaches, and want to get engaged, we’re always looking for great people to help. 

Dhru 21:06

Fantastic. And I want to go back to your time, IBM versus Intel, in terms of the dynamic you felt with being asked to be a manager, right? And so many people run into that, right? When you’re a subject matter expert, you’re great at what you do, and you have a passion for what you do. And you want to be creative in that field, right? And then someone comes up to you and says, Hey, Steve, you’re doing amazing work. And we love what you’re doing. Now, we want you to stop doing it, and do something totally different, which is management, right? What did that feel like? Because I’m sure so many people listening to this right now are going through something similar, right? Or have gone through something similar? What’s your advice, your consulting side of things? What’s your advice for folks going through that right now? 

Steven 21:49

It goes back to what my mom taught me is listen and care about the people. By the way, I never really took off my technical hat at Intel, one of the things that I’m most proud of is that almost because I did a wide variety of things, I was never in any one job for more than four years, I think, in my 22 years at Intel. But I have patents more than 10 patents in almost every sub-area that I was, you know, have a patent in design, I was never a circuit designer. We were working in liquid crystal on silicon, held cost technology and I have patents in that field, right? It’s not something that I studied at any point in time. I have patents in failure analysis and X-ray inspection and all kinds of things. So, I never took off the technical hat but I always cared about the people. I was just give you a real quick example. My last position at Intel, I was brought in as a leader of an organization that was falling apart. I gotten a reputation as somebody who could hold organizations together. And again, because I cared about the people. And one of the things that I said to folks in my team, I had about 40 people working for me at the time, I said, I want you to come to work every day excited about what you do. And if you’re not excited, come talk to me. And I’ll find you a project that excites you. And if I can’t find you a project that excites you, I’ll help you find another job. In the last couple of years, I was working at Intel that happened only once that somebody came to me and I couldn’t find her a job that she was really excited about. So, I helped her find a different job and her career took off. Because excited, engaged employees are the best and they won’t ever leave you, doesn’t matter how much somebody else offers them. It’s not about the money. 

Dhru 23:54

And that’s my whole thing. Right? I say that all the time and it’s not about salary. They don’t leave bad salaries. They leave bad leaders, right? If the leader doesn’t care about the person it doesn’t matter. I mean. I’m going back to your–

Steven 24:06

They leave a bad manager that’s absolutely right. 

Dhru 24:09

Exactly, going back to your 2008 story about Intel about the starting on the factory, right? The fact that you guys saw such a drastic change in turnover when they knew the factories gonna close. They could easily just be like, alright I’m screwed, I’m out, you know, I mean, I’m done. They’re closing anyway, what’s the point? They stuck around, right? Because you guys cared, you showed you cared, right? And you promised them and you made the commitment to them. And you showed them put your money where the mouth was, right and showed them hey, we’re going to help you, we’re not just going to like throw you off to the wolves and I think a lot of companies can learn something from that nowadays. There is this or has been this disrespect and disregard for employees and people thinking I’ll just throw more money at the problem, right? If you throw them one more salary, we’ll still cut their medical benefits, we’ll cut their vision, we’ll cut everything, you know cut their vacation days and whatever or give them unlimited vacation day, which is not a real thing either. Though the reality is like you can have as many vacation days as you want as long as you’re working. That’s not a big deal–

Steven 25:05

As long as you get your job done. And by the way, there’s, you know, 80 hours of work to do every week. 

Dhru 25:11

Right, it’s like, that’s not a vacation at that point, right? And that’s just disregard for the employees, right? And I think more companies need to hear that story and get back to that. Where they care about the employees and put them first because they’re people. They’re not just numbers on paper, you know? That’s awesome. Well, Steve, thanks so much, man for sharing, I time actually flew by, didn’t even realize that we are done already. That’s, it’s been great. I really appreciate the stories, you got some really amazing experience. And again, like I said, I’m a little bit jealous, because you were around, right at the cutting edge of the Golden Age, as I call it of computing, right? Because that’s when everything started changing so rapidly. And nowadays, there’s so many cool things, right that, but back then, that’s when things were changing so rapidly, right? It’s like the technology had just started. 

Steven 25:55

It was lots of fun. It was exciting. It was a wonderful place to be. I feel so fortunate that I was able to be a part of that. 

Dhru 26:02

Well, I feel fortunate that I had the chance to talk to you and have you on my show. I really appreciate it. Thanks for your time and everyone else, if you want to reach out to Steve, his information will be in the description below. And please feel free to reach out to him and say thanks. Thanks a lot, Steve. I appreciate it. Take care everybody. Stay safe. Hope you enjoyed this episode. And we’ll catch up with you soon.

 

Dhru 26:22

Thank you all so much for listening to the Ikigai Leadership podcast today. If you enjoyed this episode, please subscribe and leave a five-star review with comments to let me know what you thought. It really helps me keep on delivering valuable and relevant content to you all. And if you want to connect with me directly, please feel free to do so on my socials. That’s @dhrubee, on Twitter, @dhruvabee, on Instagram and LinkedIn, it’s linkedin.com/in/dhrubee. Thank you all so much. Take care. Stay safe. Talk to you soon.

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Ikigai Leadership Podcast: Dhru and Thomas Gay Talk About Increasing Sales and Success Through Relationships https://nayanleadership.com/ikigai-leadership-podcast-dhru-and-thomas-gay-talk-about-increasing-sales-and-success-through-relationships/ https://nayanleadership.com/ikigai-leadership-podcast-dhru-and-thomas-gay-talk-about-increasing-sales-and-success-through-relationships/#respond Sat, 13 Jan 2024 18:14:23 +0000 https://nayanleadership.com/?p=52075


In this episode of Ikigai Leadership, Dhru Beeharilal sits down with Tom Gay, a seasoned entrepreneur and the visionary founder of EngagePro. With over two decades of experience, Tom imparts invaluable insights into cultivating business relationships and referrals. He stresses the pivotal role of EngagePro as an enablement tool designed to streamline the process of filling sales pipelines with high-quality prospects. Tom’s expertise shines through as he underscores the power of giving, building trust, and reciprocity, emphasizing that business success often hinges on teaching others how to refer you effectively.

He teaches listeners about the ‘know, like, and trust’ paradigm, revealing how understanding the art of reciprocation can be a game-changer in business. This episode offers an informative perspective on the human factor of entrepreneurship, reminding us that genuine connections can often yield greater results than transactional approaches. With Tom’s guidance, you’ll be ready to reframe your approach to business, placing authentic relationships at the forefront of your strategies.

 

About Tom Gay

Tom Gay is a dynamic CEO renowned for his expertise in successful relationship selling, referral marketing, and serial entrepreneurship. With a rich background in merging sales skills, information technology, and problem-solving, Tom has made a mark in the entrepreneurial landscape. His primary focus centers on empowering professionals to establish systematic, repeatable processes that drive client acquisition, sales growth, and business sustainability.

Tom’s profound grasp of trust-building and relationship nurturing, coupled with his disciplined approach, yields extraordinary outcomes. Beyond entrepreneurship, Tom’s passion for team-building, leadership development, and mentorship is palpable in every venture he undertakes. His specializations lie in sales skill enhancement, relationship marketing, and coaching, culminating in the creation of trusted communities of professionals and fostering personal growth. 

Resources discussed in this episode:

  • Jim Rohn: www.jimrohn.com
  • International Coaching Federation: coachingfederation.org
  • Pygmalion by Shaw
  • The Replacements 

LinkedIn: www.linkedin.com/in/dhrubee
YouTube: www.youtube.com/dhrubee

Episode Transcript

Dhru 00:00

Hey everybody, this is Dr. Dhru Bee. And I’m here to welcome you to my podcast Ikigai Leadership. We’re gonna be talking to leaders in all different industries from all different backgrounds and demographics from all over the world. And we’ll be discussing topics like leadership development, culture, DEI, content creation and marketing, and all things business and entrepreneurship.

 

Dhru 00:26

Everybody, welcome back to another edition of the Ikigai Leadership podcast. I am honored here to have my friend here, Tom Gay. He was the founder of EngagedPro among other things. Tom is a serial entrepreneur and like myself, which is why we get along, and we have similar ideas about business. But Tom’s done some amazing stuff and we want to talk to him about that and have give him a chance to share a little bit about his story with you guys. Tom, thanks so much for joining us today. 

Tom 00:49

Oh, thrilled to be with you Dhru. 

Dhru 00:51

So, tell us more about EngagedPro, and then we’ll dive a little bit under the hood later on. But I wanted to hear more about kind of what you’re doing right now and what you’re working on? 

Tom 00:58

Well, I’ve spent the last 20 years teaching professionals, coaches, consultants, professional service providers of all types, how to build a business by focusing on relationships and referrals. So, EngagePro is the extension of that background, where we’ve taken the steps that you need to follow to successfully fill your sales funnel with quality prospects. And we’ve systemized it so that you can do this easily, quickly, and in a repeatable way. Now, in training, I still train people, I just hung up the phone from a client who I’m working with. But not everyone needs that. Sometimes you just need the tool to help you stay on track, personalize your relationship, and then understand where to take that relationship so that it becomes a win-win for both parties. So EngagedPro is fairly new as a platform. I did build one, a predecessor Tool and Company that went to almost 5 million users, sold it a few years back. And as I’ve described, EngagePro, it’s now the grandson of that company, refer.com. I love teaching people how to bring relationships and bring people back into the forefront of their marketing to offset all the technology and noise that we’re dealing with every day. And I’ll guarantee you that you’ll get more business by working on relationships than you will by going out and buying ads on Facebook. 

Dhru 02:34

Yeah, no, I definitely appreciate that. And then I think that’s why I want to have you on and talk about this. Because on the one hand, you have the technology platform, EngagePro, right? But then I love that your focus is still on relationships. It’s not on the technology. It’s not on the just, I mean, obviously, we have to make money, we’re here to do business, businesses is reality, right? But like you said, you do more business building relationships than you will on focusing on some transactional situation. 

Tom 02:34

To your point, EngagePro is an enablement tool. If you buy into the principles that people do business with those who they know, like and trust, then you ask the question, well, how do I build trust with the right people at the right time, and build it consistently? So, that calls for a system. It calls for something to help you stay on track and calls for something to help you make it that you are trustworthy or trustable, and that’s where EngagePro comes in. Because once you build trust with, truthfully, a small number of people, you don’t need a lot of people to fill your sales funnel. If you can do that process with 20 people and 20 people, know 25 people that you should be meeting, you’ve got 500 people available to you to come in and see if you can help and serve their needs. So, enablement, systematic, repeatable, but still on relationships. 

Dhru 03:56

Yeah and, you know, I was thinking about this as you were talking, because I know you didn’t make it to Sajad’s call today, we have a mutual friend named Sajad’s, who I am hoping to get on here at some point. But um, you know, we were talking on that call today about the know, like, trust specifically, we talked about that. And I think, you know, the knowing is obviously relatively straightforward, right? It’s the last two I think people have challenges with is the like, and trust and they tend to tend to mix those two up, right? If you like someone doesn’t mean you necessarily trust them. And if you trust someone doesn’t necessarily mean you like them, right? And the other kind of caveat to that is do you have to like the person or do you have to just appreciate the value that they bring? 

Tom 04:36

Well, I’m gonna give you a third dimension to this that most people don’t get. Okay. So, know like and trust. The like part comes from, you’re being a giver. And by giving, you become someone that creates, in the person you’re giving to, a desire to reciprocate. The trust part comes when you establish your credentials. Your credentials really relate to your knowledge and your reputation. You get the opportunity to build that trust, when you focus on giving into the interests of the other person. When you talk about what they want to talk about or talk to them about what they do on weekends, or where their kids go to school, or what their favorite sports team is, and all that, that’s when you become likeable and trustable. Now, everybody stops there and this is the big mistake. And I can just tell you, the mistake was left uncovered today. What you have to do when you build that trusted relationship is you have to teach people how to reciprocate, how to give back. There is a perfect referral for you. If you don’t teach me what that perfect introduction or referral is, then I’m not going to be able to reciprocate in a way that brings value to you. That’s what I teach is how to teach people to refer you perfectly. And a perfect referral, I’ll give you one story. I taught people how to give me perfect referrals into my consulting practice. In 1, 30-day period, I had three people give me a perfect referral to the same person. True story, when I had those three people introduce me, independent of each other, to that one person. And I walked in the door to meet that person for the very first time, never had a conversation, didn’t know they existed, CEO of a company. In 15 minutes after our initial greetings, he had signed the agreement for us to go forward. Because trust was transferred to me. My credentials went before me, the red carpet was rolled out for me. That’s what know, like, and trust has to have added to it. Know, like, and trust teach, and then you’ll receive what you’re looking for. 

Dhru 07:19

I actually like that a lot. And I think that’s a great addition. I think people need to know that more often, obviously. So, when you teach people that what is the biggest challenge people have when it comes to learning that. 

Tom 07:31

There’s two challenges, one is getting over the fear of asking, Okay, and there is a perfect way to ask. And I have a little video that I’ve made called The Art of The Ask. It’s not high-tech, but you need to know it. If you don’t know it, you’re not going to do it. So, that’s the first thing. And the second thing, the hurdle. The hurdle is being other-centered, thinking about the other person’s interest and staying on that topic as opposed to talking about yourself. Kind of hard to be saying this here in this broadcast. But if all I do is talk about myself, and not learn about you and then relate to you, then I’m very much going to become known as being self-centered. I have a client in Washington, not far from you. He’s a young man who provides exit planning to small business people. He found out someone who he was introduced to was passionate about rugby. He learned from me that now that you know that now let’s go get some background and material on rugby to take in the doors to relate to this person. Well, after a couple of weeks of staying on point and focusing on what that other person liked, he got invited to go to a rugby game there in the DC area with one of his new best friends, who’s now introducing him to prospects for his business. That’s the hurdle. Make it about the other person. 

Dhru 09:04

That’s great. But I think the funny thing is and it’s fun, not haha, funny but ironic, right? It’s like that balance between those two things because they are they can seem like they’re at odds with each other, right? The idea of making an ask that’s, hey, I’m asking you for something for me. But then making it about the other person at the same time. I think people kind of struggle with that, right, with understanding where that line is. Where do I ask versus where do I focus on the other person? How do I balance those two things? 

Tom 09:28

Well, it’s interesting. There is a season for asking and if you’re working with a small group of people, now this is kind of the inner stuff that I teach, working with a small group of people and focusing on the right small group and you’re committed to making each of your engagements with them about them. What happens in the human emotional mind is, if I’m constantly receiving from you, because you’re giving in this know, like, trust building. If I’m constantly receiving, there’s a natural human desire to reciprocate, to give back. You know, if you keep coming to my house with an apple pie, there’s a point in time, I’m gonna say, Well, what can I do for Dhru because he keeps showing up with these wonderful apple pies. And, you know, that’s human nature. Now, if you don’t let me give back to you, I’m gonna get frustrated with you. Because I just keep receiving and you don’t let me give back, when you let me give back and maybe it’s a peach pie, let’s just stay on the example. You let me give you back a peach pie because it’s your favorite. Now, all of a sudden, the endorphins in my brain get released, because I’ve been able to do something nice for you. Now, when you teach the give back in, I’m going to link what we’ve talked about. When you teach the giving back is introducing you to the perfect referral opportunity, the perfect prospect opportunity. Now, you’ve trained them, you’ve taught them what it is that they can do to reciprocate effectively with you. And it’s beautiful, you’ll find people actually hunting, on the hunt, on the prowl for someone who they’ve been taught by you, would be the perfect introduction. And it’s beautiful. It just, you know, I’ve helped professionals build seven-figure businesses, by understanding it’s a human emotion that we’re working with. 

Dhru 09:28

Yeah, you know, and as you’re talking, I’m connecting the dots on a couple of things. One is the client story that I just had a while back, a couple months ago actually. This client, she was really successful, a very, very successful person, and she’s going through a personal challenge, right? And you know how it is when we’re coaching someone, it’s there’s a, there’s never really walls between personal and professional, It’s just kind of just bleeds into everything. So, we’re talking about this and her and her partner are having challenges because she’s going through a personal situation, and she usually one of those people who’s used to taking care of everybody all the time, right? She’s that rock for everybody but she doesn’t ever let anyone take care of her. Their arguments were about that. And when I reframed it for her to say, what happens when you can’t take care of someone and she was like, I get so frustrated. I’m like, Well, how do you think he feels, and a light bulb went off. And that is exactly what you’re talking about. Or it sounds like exactly what you’re talking about. Which is interesting.

Tom 12:26

It is. We’re wired this way. We’re wired to give and receive, we’re not just wired to receive, well some people are. Okay? You can change the word receive to take as well because they, they’re closely related. And we may be passionately wired to give but if we don’t let people give back, they’re going to eventually filter themselves out of our view and leave disappointed, frustrated, or worse. You nailed it with her. 

 

Dhru 13:00

Yeah, I mean, I’m thinking about your services with people and who has been your favorite client to work with over the last, you know, course of your career?

Tom 13:11

My favorite clients, wow. Well, I go back to my coaching business and I had one client. This gentleman was a CFO for a business that got acquired and he was out of a job because the larger requirer had a CFO, they didn’t need two. So, he went out and joined a company where he became a fractional CFO. There’s a number of large firms in the US that have filled with fractional CFOs. Now, this gentleman is probably late 50s, at the time, needed to work, had never made a sale, a sales call in his life, never ever. He was a classic, introverted financial guy. Everyone can have their own description in the word picture there. He was suffering from lack of business, three months into his new practice, and using up his resources. He came into my office, and he had heard about what I do, in those days. He sat across from me, and we learned what his problem is. And he was the most introverted person I’ve literally ever met as a prospect. I didn’t think it was going to go anywhere. I said to him, if you will follow this roadmap, we will get results for you, it’ll take us about six to eight weeks. And at that time, it was going to cost him $4,000 to do it. He got his credit card out a few moments later and surprisingly to me and bought. Now the interesting thing about him because he was an accountant, he was used to following the rules. Like most accountants, they’re governed by a set of financial standards and GAAP and all these things. So, we taught, he followed, he did the work. In three months, he had three new clients, just doing things that were not natural from his career. He started about April of that year, by the end of December, his calendar was full, he had no more time to sell as a fractional CFO. Now, the reason why he was afraid of it, he became a friend, because obviously, I did something marvelous for him. He took me on fishing trips up the Salmon River, he introduced me to it, that’s an Idaho, he introduced me to his associates in other parts of the country. That set of introductions grew into 70 more clients like him. It was like a bacterial growth because they all needed a system. I guess you can say that. I didn’t say viral. We didn’t have face masks in those days to wear. But in any event, it’s a relationship-building formula, we call it a system. And the beauty of it, why it’s my favorite is because it just shows when you give it away by the slice to someone, you open up the opportunity to get it back by the loaf.

 

Dhru 16:30

I like that, phrase, give a boy about a slice, you get it back by the loaf. And I’m thinking about the client, you mentioned and first of all, that’s awesome. And then those kinds of results, or I can see why it sticks out to you. But I’m thinking about it in terms of when he came to you, right, what he was dealing with. And so many people deal with things like that, like I mean, because you said he never made a sales call his life because he’s never had to, right? He’s been a full-time employee his entire life, someone else was doing the selling for him, essentially, right for the company or for whatever, so you never had to get in front of a prospect. And when you’re transitioning to business ownership, you got to get into some level of sales, right? 

Tom 17:04

You have to. 

Dhru 17:05

And that’s a big mindset shift for people. 

Tom 17:07

Well, and today, I mean, the whole culture has changed in the last five years, between COVID, and outplacement, and job disruptions, and people wanting to freelance and be in control. The world is full of independent providers desiring to build a business or a life. And a good number of them aren’t sure how to get started. 

Dhru 17:33

You know, some of them probably shouldn’t be in business for themselves, right? I mean, because they don’t have the mindset for it. And there is nothing wrong with that. And people think they take it as a dig. It’s not a dig. 

Tom 17:43

Not at all. 

Dhru 17:44

It’s, there’s different people set up for different things, right? I mean, if you judge a fish by its ability to climb a tree, it’s always gonna think it’s a failure. But if you put the tree in the water, it’s not going to be able to swim.

 

Tom 17:54

Well, it’s kind of one of the reasons why I’m not playing quarterback for the New York Giants. You know, I’d love to be the quarterback, but, well, they’d be just as terrible afterwards as they were before.

 

Dhru 18:09

Well, I’m a Commander’s fan. So, unfortunately, I feel that pain.

 

Tom 18:14

Oh, hey, I got lots of examples. I didn’t say Commanders, I could have made it close at home for you. 

Dhru 18:21

That’s what I’m saying, I’m a Commander’s fan. So, I know that pain so well. We’ve had such poor leadership over the last 20 years. Really, man, it’s just but I mean, again, that’s just another example of something where it falls into the mindset of things, right, there aren’t the leader of the Commander’s thought the organization was, didn’t have the right mindset, he’s just not a good not a good person, and whatever reason, right, and his focus was not on the right things. And if you don’t focus on the right things, like to your point back to giving back full circle, if you don’t focus on the right things, you’re not gonna get the results you want, right? And people will focus on the results first, rather than the actions and the system that is set up for themselves.

 

Tom 18:57

It’s so true and you always have to focus on the pieces that need to come together to create the whole. Just like if you’re going to put, we’ll stay on the football analogy for a minute. If you’re going to put 11 people on the field, you don’t want all 11 people to be skilled in one role. Everyone’s got to play a role. And when they play it well with the right leadership, then you get over the goal line that applies to business in the exact same way. 

Dhru 19:28

Absolutely, I mean, do I care if my o-linemen can throw the ball? No, but if they can block someone from getting to the quarterback, right? 

Tom 19:34

Yeah, and keep them from breaking their Achilles heel. 

Dhru 19:38

Yeah, oh, man, that’s Jesus. I still can’t believe that happened. That’s, did you see? I don’t know if you saw, digress for a second, but I don’t know if you saw the video, where they showed that moment, it’s really kind of it’s painful to watch, painful to watch. But back getting back full circle. It’s also painful to watch business owners struggle with things that they can change, right? Whether they want to change it or not is a different story. 

Tom 20:02

There’s an interesting phrase used by one of my favorites. I call him a cowboy philosopher Jim Rohn. And Jim has passed away, but he’s famous for his speaking skills on personal growth. And he said until you change the way you think, nothing will change for you. And he’s delivering that to an audience. And that’s basically meant to shake you up and say, Okay, I have one paradigm now, what is the paradigm that I need to have if I’m going to be in a better place than I am now. 

Dhru 20:36

But that’s the thing, people don’t want to do that. They don’t want to change their mindset, because it takes work, they want to go out and get a certification. And I think part of that’s also a system and the way it’s set up, right? You go to apply for jobs or whatever, it took the employee mindset for a second, you go to apply for jobs, they’re looking for certifications, right, over experience. They’re looking for, you got to have this certification, that certification or that certification. They don’t take into account mindset, because you can’t on an application to be fair, but at the same time, they just want to minimize their own work, they don’t want to actually take the time and say, let’s have a solid interview with this person and make sure we know how to interview somebody to get good candidates in, right? 

Tom 21:11

I’m going to overlay another thread in this because it’s a powerful message you’re delivering there. And I’m working with a gentleman who has trained 1000s of insurance salespeople over his life. And he says as he’s come to the end of his career, he is now training still. But he says, what I’ve learned is that everyone who gets hired comes in with the credentials to be successful. There’s one distinction that you can’t test for objectively, but it is vital in an industry where 80% of the people are gone in their first year. And that distinction is, it’s not whether they can do the work to succeed, it’s the question of do they have the will to do the work to succeed? So, the can-do/will-do continuum is what you just described. And it’s a powerful continuum. Because you know, I can go get certified as a coach, let’s just say, and go to the International Coach Federation, and go to all the conferences and get all these letters. It doesn’t mean I’ll have anyone to talk to, if I won’t do the things to get my skills in front of. So, if my will-do doesn’t match, then I’m going to be stuck. 

Dhru 22:34

Yeah, I always say mindset is much more powerful than skill set, right? If you give someone the skills to do something doesn’t mean that they will do it. But if he gets on the mindset, they will find a way to get it done, whether they have the skills or not, right? 

Tom 22:46

They’ll knock walls down. I’d rather have a semi-skilled wall knocker-downer than somebody who’s been through 17 graduate courses. Let’s knock walls down and solve the problem. That’s where the results come in. 

Dhru 23:02

I love that. Well, as a wrap-it-up here, Jim. Tom, I think I’m thinking of Jim Rohn. Jim is in my head now.

Tom 23:09

 Yeah, that’s fine. I’d be honored to be considered like him.

 

Dhru 23:13

Well, your messaging is just as powerful, to be honest with you. So, I think you’re right there with them as far as I’m concerned. Because after all, we’re all human, right? We all make mistakes. We all have good things to say. 

Tom 23:22

And you know, absolutely. Sure. 

Dhru 23:24

So, the question I want to ask you is something I ask everybody as I come on, which is who are what are your biggest inspirations in your career as you’re coming up and creating the things you created over the years? 

Tom 23:32

Well, I have a lot of people I would consider to be mentors. I can say it started with my dad, who when he was in mid-Korea, left one, and started a company all by himself and did the entrepreneur thing. But I’m going to reference a different person very quickly in this was in my very first professional job where I finished college and working in a company and they promoted me to a regional headquarters. And the first day I started my boss, leader. When I moved from Massachusetts to New York to go to work in the big city. He gave me an article that was a reprint from the Harvard Business Review. And it’s one of their classics, and it was titled The Pygmalion Effect. And what it represented, what the article represented and what he intended, was that he was expecting me and supporting me to become the best version of me that I could be. Like in the book Pygmalion, where the subject of the book, the girl, the poor weight came into George Bernard Shaw’s scheme, came into being adopted, and she became a beautiful outcome because they saw the best in her as she grew from, you know, a char girl to a mature beautiful woman fulfilling her role in life. And that person saw that there was a best in me to bring forward and he was always going to be committed to me being the best version of me that he could be. And that’s lasted. It’s not only lasted, it’s governed how I look at people who have been in my companies, I’ve built some large businesses, I’ve had a team of almost 1000 people. And every one of them, I wanted them to be the best they could be. 

Dhru 25:39

I love that. It reminds me, back to football for a second but it reminds me of, have you ever seen the movie The Replacements with Keanu Reeves and Gene Hackman? 

Tom 25:45

Yeah, I have. 

Dhru 25:46

Yeah. So, that one scene where Gene Hackman tells them, tells Keanu Reeves he says, When I look at you, I see two men, I see the man you are and the man you want to be. One day those two should meet, and they’ll make one hell of a football player. I love that scene. 

Tom 25:59

That’s beautiful. I love it. 

Dhru 26:00

Right? That line is like the essence of what we do, right? Someone or a person or a business or whatever, we see two coexisting entities, right? We see who they are and then we see the potential of what they could be. And our job is to bridge that gap.

Tom 26:14

You know, and consider, not everybody sees people through that lens. Some people say, Well, I want to govern you to optimize you as the cog in the machine for the role you’re playing. And what untapped human potential there is in that. That’s a shameful waste. 

Dhru 26:32

Yeah, because you’re shaping that person to serve you, not to serve them, right? 

Tom 26:36

Exactly. Exactly. 

Dhru 26:38

I think we could have a whole nother conversation just about that, and maybe we can one day, but that’s awesome. 

Tom 26:44

We could spend a week talking about that one.

 

Dhru 26:48

Well, Tom, thanks so much, man. I really, really appreciate the time. This has been awesome. And for folks who don’t know, please reach out to Tom. His information is going to be in the description below. I really appreciate the time. 

Tom 26:56

Well, I appreciate you Dhru. And I’ll always be here because the conversation is so valuable. And I think together we’re making rain.

 

Dhru 27:09

Thank you all so much for listening to the Ikigai Leadership podcast today. If you enjoyed this episode, please subscribe and leave a five-star review with comments, to let me know what you thought. It really helps me keep on delivering valuable and relevant content to you all. And if you want to connect with me directly, please feel free to do so on my socials. That is @dhrubee on Twitter, @dhruvabee on Instagram, and LinkedIn, it’s linkedin.com/n/dhrubee. Thank you all so much. Take care. Stay safe. Talk to you soon.

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Ikigai Leadership Podcast: Dhru and Dr. Dorothy A. Martin Neville Talk About Leadership Spirituality and Physical Health https://nayanleadership.com/ikigai-leadership-podcast-dhru-and-dr-dorothy-a-martin-neville-talk-about-leadership-spirituality-and-physical-health/ https://nayanleadership.com/ikigai-leadership-podcast-dhru-and-dr-dorothy-a-martin-neville-talk-about-leadership-spirituality-and-physical-health/#respond Sat, 13 Jan 2024 01:40:34 +0000 https://nayanleadership.com/?p=52068
Dr. Dhru welcomes Dr. Dorothy A. Martin-Neville onto the podcast to discuss leadership, development, and personal growth. The focus of their discussion is on stress management and how stress impacts our physical, mental, and emotional health. Dr. Dorothy’s unique experience in health and wellness brings inspiring insights into how we can change our mindsets, embrace our lives, and find joy in the ordinary. Dr. Dorothy shares how stress is directly related to our susceptibility to disease, illness, and physical health. By sharing anecdotes of memorable patients and clients, Dr. Dorothy paints a picture of what can be possible when we give ourselves the opportunity to get in touch with our desires and pursue what really matters to us rather than pushing through the stress. Taking care of our mental health enables us to create better relationships with our families and employees. She encourages leaders to embrace their inner knowing and express their leadership as an authentic expression of who they are rather than a job to be done.  

About Dr. Dorothy A. Martin-Neville

Having formed five companies of her own and supported 1,000s expand, change, or begin their own organizations as well as supported senior executives’ transition while transforming their careers and lives, Dorothy clearly sees through the stories and masks to what is really needed, wanted, and dreamed of. The bottom line of effective leadership begins with purpose, passion, and power. Is it time to claim yours?   LinkedIn: www.linkedin.com/in/dhrubee YouTube: www.youtube.com/dhrubee

Episode Transcript

Dhru 00:00

Hey, everybody, this is Dr. Drew Bee. And I’m here to welcome you to my podcast Ikigai Leadership. We’re gonna be talking to leaders in all different industries from all different backgrounds and demographics from all over the world. And we’ll be discussing topics like leadership development, culture, DEI, content creation and marketing, and all things business and entrepreneurship. Everybody welcome back to another edition of Ikigai Leadership. My name is Dhru Beeharilal, and I’m here today with Dr. Dorothy A Martin Neville. Thanks so much for joining me today, I really appreciate it. It’s an honor to have you here and talk to you about the work you do because you’re also a business and executive coach. But your approach is a little bit different from most. So do you want to say a little more about that and who you are.

Dorothy 00:47

Because I spent 20-something years as a psychotherapist, in private practice, as well as being a pioneer in integrative health care here in the United States. What I do is combine the depth of knowledge I have around health and psychology and how leadership is impacted by their belief systems by how they hold their stress by their understanding of leadership, their understanding of who they are theoretically supposed to be. And when you move into levels of self-betrayal or levels of confusion, you may be in transition, where am I going? What am I going to do? And as a leader, you can create all kinds of illusions about what you should be doing and where you should go and all of this. And that ends up not only impacting the effectiveness of your leadership, it impacts your health emotionally, spiritually and physically, so that you don’t get to bring the best of you to the table. Yeah.

Dhru 01:45

Yea, and I think that last part is the part people don’t necessarily connect the dots on, right, that affects your physical health, we tend to prioritize physical health over other types of health, which is interesting in our society. You know, I think now it’s kind of coming around a little more where mental health is becoming more of a focus. But frankly, it’s become an excuse and a lot of the time sometimes, because how do you measure mental health? Right? There’s no like, objective way to measure mental health and in terms of like being like, Oh, you’re even pain, right? Because it’s your pain? Is it a five? Well, hers is a five, two, but you guys might have different thresholds for pain. And how do you how do you talk to people with the with that kind of feeling about that?

Dorothy 02:21

For me, what I look at is, what’s your functionality? If you’re emotionally healthy in and we all have stuff, I don’t care who we are, we all have stuff, you know that stuff to the day we pass. However, for some of us, we are working so hard not to see our stuff, that we spend our days pushing through it, thinking we are functioning well. And yet, when you’re working with people, they can see how quickly you go into defense, how quickly you go into rage or push and will and in or collapse. And although you think it’s not impacting you, it’s having a huge impact. So to me, when I see somebody emotionally healthy, I see them and I have recordings I’ve done on emotional intelligence, you know, because I truly believe in this. When I see somebody emotionally healthy, what I see is their ability to own their own stuff. To say God, I blew it. Sorry about that. Let’s regroup and go over this again, come up with it. Or I might have made a mistake. Tell me what are your thoughts on this? And can we look at this and do this differently? Because there’s a sense of who the “I Am.” When you’re emotionally healthy you have or mental health, you have a sensitivity ”I am” it’s far from perfect, but you know what it is you can define it, you recognize the strengths as well as the limitations, you’re not humiliated by the limitations you own them, and so that they don’t become an energy drain on you.

Dhru 03:49

I love that because I always say that the worst kinds of leaders are the insecure leaders, right? The ones who are have that in the back of their heads, like I can’t, I can’t do anything wrong. Right? Sometimes it’s imposter syndrome. Sometimes it’s just blatant basic insecurity. But either way it comes in manifests poorly with your team, with your with people you manage with the people, you’re supposed to be inspiring. And right. Yeah, it’s disheartening in some ways, but it’s also it’s something that we can look at, and which is why I love the fact that you’re doing this and connecting that connection that thought and in a very, very, like, direct way, because I haven’t done that with my clients really, in terms of, I kind of, I won’t say I shy away from I do some somatic work, but I don’t go as deeply as you do, right. Like you actually connect the dots and say this is a physical manifestation of your stress of your insecurities. And when you work with folks, how does that manifest for you? Like how What’s the process like when you work with someone and talking to them? This kind of thing.

Dorothy 04:39

Well with a potential client who called last week we’re gonna have another conversation next week. He called me up. He’s been in an industry he couldn’t stand for 26 years he hasn’t liked to since the day he graduated from college, but it was a theoretically good industry, and it was going to provide well for him and his family.

Dhru 04:56

I was gonna say, is it law? Because it might be law.

Dorothy 05:03

I’ve had a couple of those. So, the thing is that he doesn’t like it at all. And at one point, his company was downsizing. And he was let go. And he grabbed the first thing he could, which is the same business again, which he still didn’t like, what ended up happening, he was out of work for about a month and a half. And in that month and a half, he went through so much self-hatred, about being a failure, because a man supposed to provide for his family. So he failed as a man, those belief systems, I failed as a man which we won’t even get into the cultural ridiculousness of that concept. But that’s there. All right, I failed as a man therefore, I have no value or worth, while the self-hatred comes up, all the insecurities come up. The stress literally gets held in the whole prostate area. And because it’s around his manliness, his manhood, and he ended up two months later, you know, going and finding issues around prostate cancer. And so, when I said to him, you know, how is your health record? And he said to me, well, I have had prostate cancer. And I said, were you ever laid off or fired? He said, Well, yes. And I says, so when did the prostate cancer show up? He said, a few months after I was laid off, why is there a connection? I said, yeah, there definitely is a connection. So, let’s talk about what’s going on in your life right now. And he said, I’m fully aware that I could do this for 10 more years and take early retirement, but I don’t know that I’ll live 10 more years. So, I need out. That’s okay. Now we can talk because in working with him, if he chooses to come on one, obviously as a specialist in transition, I will help him begin to see that this time, what does he want to move into what is going to make him feel alive? What is going to make him feel? Yes, highly productive. Many of us are driven by being productive by doing something of value, making this world a better place. So what can he do that would make him feel excited to get up in the morning and go do whatever that is he’s doing. And in addition to that, help him develop the life skills, as well as the business skills needed, because it’s going to be outside of his realm. He doesn’t like what he does. So, it’ll be outside of it. But it’s looking at how that stress is held. It’s based on belief systems; it’s based on expectations that are frequently very unrealistic. And so let’s look at it because how you hold your stress is what impacts your health. And how you hold your stress depends on your belief systems.

Dhru 07:35

I like the fact that it was a male example, because I think there’s always a lot of talk about around self-care around women, right. And there’s not as much self-care talk among men. I feel like there was, for better for worse, I watched this show called Love Is Blind with my fiancé. It’s as bad as it sounds, sometimes. But it was entertaining in some ways. There was one episode and those are there little nuggets in that show. And I’m deviating for a moment. But the reason I call that out is because there was one scene with between two guys, and they’re both African American, they both are talking through dealing with it with their respective significant others. And they were just, they’re having a very honest and frank conversation about the stress about what they’re dealing with and how they were trying to kind of deal with it. And one of them said to the other one, he’s like, hey, I want to thank you for having this conversation with me, because I don’t really talk to it like this with my boys. Like he’s like, it’s not normalized for people like us to talk like this, you know, and that’s probably one of the best moments in the whole season. It was like a throwaway moment, and like, you know, whatever. But, going back to what you said about the culture aspect of around that, and it’s very, it’s very interesting that the topic that comes up with this physical manifestation of stress and whatnot, it was an example was a man, I’m dealing with these kinds of things. Because I feel like there’s not as many outlets for us, right? And it’s not as okay for men to be not okay.

Dorothy 09:02

Yeah, there’s this unrealistic expectation that you’re going to have it all together at all times. And you can take charge of everything, make everything work perfectly, and still be in a really great mood and loving and gentle to everybody all the time. And let’s do a reality check. Nobody can do that man or woman, nobody can do that. And what I have found is that frequently, when men get super stressed, their first thought is I’m just gonna go to the gym. Yeah, I’m just gonna go and work out for a little bit, and then they go and what’s actually happening is they learned how to avoid it. So theoretically, they’re letting the stress out, which works marvelously for a bit of time, half an hour, an hour, whatever the case may be. But as soon as they get back and they take the shower, and they go to the office, zoom, they’re right back to you know, so yeah, you had a great hour. But what did you change? You know, I’m all for working out, you know, I’m on my treadmill every morning and, and doing what I need to do. However, that’s to keep us that’s a maintenance piece. That’s not a growth piece, the growth piece is what is going on what is the belief system that is setting you up, to have this kind of stress? And when I speak to folks in corporate because I work with entrepreneurs, as well as those in corporate, when I speak to them is that you have no idea the levels of stress they put on us. I do. And I realized it’s absolutely ridiculous. However, how you take it in, is really what this is all about. How you take it in. And what do you do with it. Because when you can come to a place where you see what you’re doing as part of your life purpose. And I don’t care if you’re an insurance or you’re in manufacturing, is there a way in your belief system in your value system, you can see that what you were doing is about making this world a better place. If you know that you’re providing life insurance, I say that cuz I’m in Connecticut, and we have, theoretically the insurance capital of the world here. You know, so you’re in life insurance, not the most exciting industry. But if you can see that you’re helping those when they’re in their greatest period of need. And you’re supporting them, then you’re going into the office, no matter what you’re doing. There’s a wonderful objective at the end of it the end of the tunnel for this one? Well, you know, it could be manufacturing, I’m helping make the world a better place and making cars safer. It doesn’t matter what it is. How can you do that? And if you can’t, why are you in that industry? What are you doing in the industry, and maybe you need to go elsewhere. And it could be I’m in leadership, because I want to help develop great teams, I want to help develop the people behind me. Well, fantastic. Now you found something that feeds you, and you’ve got all this pressure coming in. But you know what feeds you and you keep doing what you can while you’re doing it. And it’s recognizing that when we go into I’m not good enough, and I have to push harder. I’m not good enough. And I have to do this. Or in Western culture, we’ve got such an expectation on catastrophe. If I don’t get this climb, I’m going to lose my house. If I don’t get this, I’m going to lose my family. If I don’t get it really take a deep breath. Is that honestly the truth? Is that honestly the truth? So the stories create the stress that makes me, I have to get it. And it’s like Whoa, now you don’t see clearly you’re not available to yourself, you’re not available to your family. And then what ends up happening, that affairs start coming into play. So now the affairs come into play, because you have a few minutes of an outlet where you can let stress go, that’s different than the gym. But now, where’s your value system? Now, where’s the fear of being caught? Now, where is all the other? So you’ve just found another way to create stress?

Dhru 12:59

Yeah, as coaches yesterday with some people about this, about exactly that, right? That making things bigger than the story we create. We weave these amazing stories that just don’t did just not true, right. They don’t serve us and they’re not true. You know, I remember I remember being in high school and applying for colleges, right this back when they had paper applications, write it up and then mail it in. And then everyone’s super like writing what do you what do you was writing speak of. But it was it was stressful at the time. Right? I think it is like getting all these essays written and whatnot. And like, you know, printed out and attached to these things. And I remember my parents, and you know, they did the best they could with what they knew they weren’t like intentionally trying to do harm to my mental health. But looking back, like they didn’t know any better. They were just like, you got to do what you got to get done to get what we’ve got to get done. Like just kept going with it. And whatever else I had to do for school and whatever. At the time, we felt at the end of the world. I was like, Oh my God, if I don’t get this application, and I’m never going to amount to anything in my life, my whole life is gonna go to hell. And then you look back and you’re like oh, like, I mean, so I would have gone to college a year later. Yeah, all my friends were going or whatever, like, you know, a semester later or something, you know, like, worst case, and that’s probably the really the worst case that would have happened. Right?

Dorothy 14:14

Right. And when you look at basic life skills, the reality is, you probably wanted to get that application done. And you wanted to meet your friends at seven and you needed to do something else at nine. What if, as an adult, we say, okay, if I can’t make my friends at seven, I’ll go to this place at nine. My priority is getting this done. I now can relax and get this done. I’ve got all night to do this, and I can do it. But that hopefully by the time you’re moving into positions of leadership, you can say okay, I’ve got eight things on my plate. But if I focus on this one thing, in peace, I can get this one thing done. And the reality is, if you keep all the stress of the eight other things that are going on and you’re taking twice as long to do it. So this isn’t about helping you become irresponsible. Do that one thing, get it out of the way, and then sit back and what can you do with the rest, you know, and find out what works for you. There’s no one right way to do this. For myself, if I’ve got eight things on my plate, I start with the easiest, because I know if I get four or five of those easy things done, and sometimes it’s 10 minutes on something, but I get four or five of those easiest ones, I feel like I’m on a roll. So that energy of I’m on a roll makes it theoretically more difficult ones easier. Because I’m on a roll my attitude going into it isn’t like, Oh, crap, this is going to be something else altogether. I’m exhausted before I start. And my mindset is like closing in, rather than expanding to make it easier.

Dhru 15:53

100%. And I think that one of the bigger issues that come up with comfort a lot of leaders, especially in toxic environments, where they don’t identify as a toxic environment, is that they don’t have that space to prioritize, right? Everything is a fire, everything is a priority one. And I tell people, I tell people all the time, if everything’s a priority one, nothing’s a priority one, right? If your boss is constantly telling you that everything is a priority one, they have no idea how to prioritize first of all. And second of all, nothing’s a priority one, then because if you get five priority one things at the same time, they’re not actually probably two one things which, frankly, almost nothing is a priority one thing, in reality, then which one do you do first? How do you do? You can’t work on all of them at same time. To your point, you can’t do that you can’t even work on that. Let me work on this first get this built up momentum wise, and then roll into the next thing. Because everything is always it’s like, oh, you’re working on one thing? Then you get pinged about the second thing. And it’s like, okay, well, how many things can I do at the same time, right? And when we as humans really, really can’t multitask.

Dorothy 16:51

We can’t and we get overwhelmed, which makes us incapable of doing anything well, which is why and I do know that when the boss has five things any Annie wants to hear she wants it all by five. I can’t do all of them by five. But what I’m going to do is do a really phenomenal job at maybe two or three of the five. And now you can have them in. And it’s going to be done. Now. Yeah, it’s after five o’clock. Listen, you got these three? And let’s do and yeah, you can’t become your boss’s boss. But you really can say, Listen, you gave me the five, I’ve got this much time, realistically. And his or her inability to deal with stress impacts everybody beneath them. Which is why for me being able to work with the leaders to allow them to begin to see the insanity that gets developed. It’s how unproductive it is and also how much illness develops as a result of it. Not just for the leader who keeps pushing this down the chain, but all the people down the chain. Now you’ve got all of these folks out, either with surgeries or if it’s minor, they may have a flu. And they’re not pretending they are so darn sick, they can’t get out of bed because the stress is impacting their immune system.

Dhru 18:07

That or it gives them like direct issues, right? Like shoulder pain. I used to go to a massage therapist. She, the way she categorized it was illustrated to me it was very interesting. She’s like stress and emotions in general, are like food for your body. But, so it depends on how you process it. Right? And where do you store it, they get stored just like fat. And I’m like, that’s interesting, because she’s like, rubbing my shoulder and there’s like this huge knot and it was hurting. And she was like, Yeah, this is where you store all of your stress. Like this spot right here is just so hard and almost calcified How hard is right now,

Dhru 18:42

but think about if you integrate that knowledge in because she’s completely correct. I had one client too. She had two girls, two daughters. And one on the shoulder was always this particular daughter in the shoulder was this particular daughter. And when she finally recognized it, that it was starting to tighten up I see okay, so what’s going on with her? Oh, nothing of any great deal. Well, yea this isn’t acute yet what’s going on? That has you stressed in the fact is we all do. Some of us when we get highly stressed we get migraines, there’s some get strep throat, some get diverticulitis, others, it’s the lower back that goes out for you with the shoulder. We all have developed patterns based on our belief systems. You know, right shoulder is really beliefs around you all the responsibilities you carry your inability to carry, believe the burdens you’ve got on your shoulders. And my first thought and working with you if I was, why is that a burden? Why are you perceiving that as a burden to start with? And then if it is more for you to handle, let’s talk about how you could deal with it. Who can you bring in to support you what else can you do with this? But basically what’s the belief system and you have all these burdens on your shoulder? Because that’s generally not the truth. It’s the filter through which you see things. Everything becomes a burden. You know, for something, being in a relationship is a burden because God puts so much stress on you, how do you do this? What am I going to do? I can’t do anything, right? And so just thinking about the relationship you feel stressed? Like, what if we change how you saw that relationship? What if we changed how you saw homeownership? Homeownership is exhausting. There’s so much work. Let’s take a deep breath. Let’s back up a moment. What if you hired somebody to do the lawn and you didn’t have to do it? You know, what if, let’s look at how you can do these things without that belief system. Without that, because changing that belief system changes the how you hold the stress in your body, which changes your physical health. You know, my doctoral dissertation was on the psychological and spiritual causes of physical disease and disorders. And I received NIH grant funding to do my work that we picked fibromyalgia, which was the disease of the moment, because diseases, literally are cyclical depends on the stress and the culture. All of a sudden people throughout the country develop that particular disease. And, you know, we have all these tendencies that are coming up now, people under 30, of becoming far more diseased with cancer, disease patients with cancer than previously, what’s the stress is on folks under 30? So again, there’s a cyclical element of what’s happening in our culture. And how do you deal with stress. Because some, some develop bladder disorders, when they’re highly stressed. Bladder is fear and an inability to protect somebody else. I’m making this very simple, because it’s a much more extensive thing. But to make it simple, it’s fitting in Eastern thought, the water element, which is kidney bladder, is about fear. And some people when they get highly stressed to panic attacks, some people highly stressed develop bladder infections. And that’s about the inability to protect people they love. Kidney disorders, those are the inability to protect myself. They usually happen when you’re frightened of being laid off, or when you’re getting a divorce, or when you’re being asked to move to another state. Fear when an inability to protect myself, somehow you get a kidney infection. Think, Oh, it must been something I ate. No.

Dhru 22:19

Yeah, my actual one my best friends, when he’s going through his divorce, he got kidney stones. And it’s something where it’s just, that’s fascinating. And it’s also going into the spiritual for second. You know, I love that intersection that you have there. Between those, those three things, right, that the physical, the emotional and the spiritual, because what you’re talking about the stuff that just stuff you’re describing, and the symptoms, especially with the different manifestations in the body, align very closely with the chakras. Right?

Dorothy 22:48

Right. Absolutely.

Dhru 22:50

It’s so fascinating that that these kinds of things were studied and documented 1000s of years ago, right. And they’re now kind of coming back up nowadays, you know, and even things like the like the Egyptians, you know, studying the fact that the heart was a little bit to the left, as opposed to being the center of the body, right. But it’s just fascinating how much of that is coming to fruition. And obviously, you know, Eastern medicine also gets a bad rap some ways, because people tend to be like, Oh, I’m not going to use Western medicine at all, I’m gonna go do Eastern medicine, and then they end up, you know, still being sick or whatever might happen. But I wonder if the answer is somewhere in between.

Dorothy 23:25

I believe, when we make enemies, whether it’s of medical systems, whether it’s of anything else, we’ve created problems that don’t need to exist. Western medicine, to use it in that term, is fantastic for acute disorders. That’s acute, if you break your leg, it’s great to go to the hospital, get it reset, get it checked out.

Dhru 23:48

You mean, you shouldn’t get a tea for that.

Dorothy 23:55

And pray. But and I believe from power of prayer, but let’s do reality here. But then when it comes to Eastern medicine, it’s a phenomenal approach to maintenance. It’s a normal approach to creating health, to create health and maintenance is with the Eastern component. Western medicine is wonderful for acute care, in a crises in an emergency, go in, you don’t have time to do any emotional, spiritual reassessment, go in and deal with the problem immediately. Then once you’ve dealt with it, now let’s step back and do the emotional and spiritual assessment so that we can prevent a reoccurrence so that we can support you going forward and getting back into full health again, you know, but all of this comes down to this stress, that crises we were talking about is really about the adrenals. The adrenals are here to support us in an emergency. If everything in life is an emergency because if I don’t get this and I lose my job, if I don’t get I’m gonna lose my house. If I don’t get this I’m going to lose. All right. So when I’m in a crisis, and when the adrenals start to become depleted, energetically they take from the immune system and the immune system, then stress feeding the adrenals so you can stay in survival mode, which then makes you vulnerable to any bacteria, any virus, anything that’s out here, it also then begins to cause distortion, biochemically, and distortions in cellular formation, because cells are always being recreated in your body dying and being recreated, you know, so all of that stress impacts this recreation. And we end up with all of these diseases. So let’s go back to not draining the adrenals, which means not living in crises, in high stress, which strengthens the immune system. And things are different. If you look at all kinds of different cultures, what are the diseases or lack of diseases in different cultures, and some of the islands in Greece and other places, people live to well over 100 without any major diseases? Why? Why does that happen? Why do people in the Caribbean have these diseases and not have other diseases? People in Tibet have these diseases and not other diseases? So let’s look at what’s happening in the culture. What are the belief systems for the people in those cultures? And then you’re going to discover why there are certain disease patterns in different cultures.

Dhru 26:32

I like the distinction. And I like that distinction, as well as the distinction about between the acute conditions versus the longer term kind of proactive slash maintenance conditions. Right. I mean, that’s something that I don’t think a lot of people I haven’t heard that distinction like that before. And I think it’s an interesting one, because it’s something that we don’t think about in this in this country a lot, right, which is that maintenance for us is you’re on Xanax good to go, you’re solid, you know, or you’re on you’re on this diabetic medication, you know, you’re taking insulin regular basis, or whatever. Like, it’s not, it’s not in the idea of let’s figure out how we can make it so you don’t need medication, right or so you don’t need to get to that point where you where you’re dealing with medication, it’s like, oh, I’ll just take a pill for that.

Dorothy 27:15

Also, and as you see, you can be on high blood pressure meds, you can be on diabetic medications, however, you can also get off of them. And I’m not saying you make that choice, I just don’t feel I take that I’m done. But you can, you can lose that weight, you can get in shape, you can change your belief systems that create diabetes, alright, high blood pressure, you can learn to deal with stress. Again, losing weight, working out, learning how to deal with stress can eliminate high blood pressure. And people will say to me, but it’s genetic. My whole family has said, yes, let’s look at the belief systems your whole family has. Because the reality is if both your parents are diabetic, and they have five children, statistically, we know two or three of those kids are going to develop diabetes. So what’s the variable of the other two? That don’t get it? And the reality is, if you look at the home of the three kids that got it, they eat the same way their parents do, they have the same political beliefs as their parents, they had the same worldview as their parents. Look at the two that don’t have it. They have dramatically different belief systems and lifestyles than the parents and their three siblings that have developed the diabetes. That’s not coincidental. You know, so pre-conditions don’t even need to be actualized.

Dhru 28:39

Yeah, their genetic preference. They’re not like a guarantee right? Lifestyle does make a difference. I mean, for me, I don’t have diabetes. My parents are not diabetic, thankfully. But on both sides of my family, like grandparents died, but Right. I have uncles and aunts on both sides who are diabetic and so I’m, I actually had diabetes a few years ago. But I had an amazing doctor. And luckily, she worked with me and was like, Look, I’m gonna get you on vacation short term so you can get off but Well, here’s what’s let’s make a plan to get you back to being healthy, and work our butts off. And I had to go to the gym, I had to eat different I had to do a lot of things for like a year. And I corrected that. I’m not saying I’m not the pinnacle of health or anything like that. But I’m just saying like, it’s possible to reverse those conditions. Right. I don’t think people understand that. And I think a lot of doctors don’t even understand that or say that to people, which is frustrating, because it’s just, there’s more money in a treatment than in a cure right?

Dorothy 29:31

Well, there’s more money in pharmaceuticals than not. All right. And I’m not making enemies out there. This isn’t about enemies, or ill intent. It’s just the reality is that when we take ownership for how we live our lifestyle, but also our belief systems. When you live in hate, or when you live in resentment or the illusions of victimization. What ends up happening is that you suppress everything in your body. When you begin to recognize stress, and we, you know, this was about talking about leaders, that when they begin to recognize that every single one of us on this planet has a spiritual purpose, everybody on this planet is here for a reason. And, and it’s to make the world a better place. And in doing so when we’re do that we’re fed, just as when you stop being completely stressed, running down the street and say, New York City, just because I’m close to New York, and you stop and help somebody who fell. Not only do you feel good about you, you allow them to feel good that there’s somebody out here to support them. And all of a sudden, think of what that does to your body. Think of what that does to the dopamine, think of what that does to everything, because you stopped long enough to open your heart, you stopped long enough to be present to the humanity around you. What ends up happening is you feel good about you, which says to me that we’re all intrinsically wholly good souls. But some of us choose to live under the stress of false expectations. Some of us choose to, not consciously, but choose to live in fear. And when we live in fear, we either go to collapse, which is depression, and other disorders, or we go to rage. And that’s other disorders, or this extreme competitiveness. Now we end up with strokes, we end up with heart attacks, we end up with those disorders. So really how we live, whether it’s in fear and defense, or to me the value of meditation, or prayer, or whatever your faith system is, when we stop in the morning to start our day, with some meditation or reflection, and we end our day that way, that starts to become a natural way of being for us. And that doesn’t mean we’re not passionate during the day, we’re not excited about things during the day, that we don’t have a ball playing sports or playing card games, whatever it is that that excites us, you can do all of that and still be at peace. You can be passionate and at peace. You don’t have to be passionate in stress or passionate in rage. You know, so we get to have all that vibrancy, but without the stress, the unhealthy stress.

Dhru 32:16

So let me ask you this question, what caused you to do this work? I was doing

Dorothy 32:19

therapy for about three years, with patients seeing 42 patients a week. And I started noticing that certain patients with certain personalities and belief systems were walking in with prostate cancer, or breast cancer or kidney disorders. And when I asked friends who are MDs have they noticed the personality construct of their patients seem to be similar? They said no, no, that’s coincidental. Well, when I could predict it, I knew it wasn’t. So, I then went and became certified in nine modalities of integrative health care, nine different approaches to it. I mean, reflexology, acupressure and so forth many others, and began to see that when I brought that awareness and could deal with my patients that way, they started changing, their health started changing, their joy started changing, their depression started changing. And then even emotionally, I worked with one of the men, the First Men in Connecticut here who had HIV. And it had just come out as in the 80s, it had just come out in across the country. And he’d only been in the country about six months. And a patient I’d been working with on depression, for about a year, came in and said to me, I’ve only got less than a year to live. I said, really? Why? What’s happened? He said, I have HIV. And I have listed here. So we’ve only known about this for about four or five months in this country. How can somebody predict how long you’re gonna live? We haven’t even known about the disease that long. He said, I know, the doctor just told me that. Then I said, so what if you had 20 years to live? What would you do differently? Oh, this is what I would do is I’m in insurance. I hate insurance. I want to be a DJ, I would quit my job. He said, and my marriage isn’t working. I realized I’m gay, and I want out. But I don’t want to lose my babies. My two boys. So, we worked with that. How can you do this? How can you approach this marriage? How can you tell his wife and about the two boys and it worked out that he got divorced. There was no interruption in this relationship with the kids. And he became a DJ. And over the next 20 years, what ended up happening this man was so happy. So in love with his life that he had two in 20 years, two issues that really showed up. He was blind for about three months, some bacterial infection he got, got through that and came through the other side, lived his life so perfectly happy. They ended up with the cocktails. The medicine cocktail said they developed HIV and lived his life with little to no impact from this disorder and just truly was alive. And he said to me that day when I said to him, what if you live for the next twenty? Do you know he says to me, Hey, Doc, I have no time for depression. I’ve got too much life to live. I’m done. And literally, not once did that man come in depressed for the rest of the time, we didn’t work together for 20 years. But the rest of the years we work together. Not once did that man come in depressed, overwhelmed on occasion, but never depressed. He always said, I’m overwhelmed, we got to put this in perspective, tell me how to do this. And then he went back out again, even depression, it was like, that’s a luxury can’t afford. I’ve got to live my life because I don’t know how much life I’ve got. And the joy that showed up when he became a DJ, the joy that showed up when he left a marriage that wasn’t working, all of a sudden, everything in his life changed because of a decision he made. And truly, it’s hard for people to believe it can be that simple. I believe life is simple. It’s not always easy. But we make it far more complicated than it needs to be.

Dhru 35:56

Yeah, I completely agree with you. I definitely think we complicate life a lot of times. I think that the stories we tell ourselves, right? And it’s cultural, it’s so many different influences, and on that side of things, but we can choose to see a certain path and to see that through. And as you were talking, you know, I couldn’t help but think about the the idea of, of, we’re all gonna die. And that’s something that, you know, Gary Vaynerchuk has this video, like, you’re gonna die, right? Like, I’m gonna die, you’re gonna die, everyone’s gonna die. And we don’t know when, right? We have no idea when it’s gonna happen. We’re assuming it’s gonna be at a certain point when we’re 90 or whatever. But we don’t really know, right? Could happen tomorrow. But we live, we live our lives, like we’re like, it’s like, oh, well, like, I’m gonna die when I’m 300 years old, I can just do whatever I want. I’m not going to, you know, bother caring about what I’m happy doing. I’m just going to slog through this nonsense, you know, just to do it. And I wonder, that guy, that perspective that that guy got when he was faced with mortality, right, is something that I think, you know, traumatizing as it might have been, I’m sure. But I feel like it’s a wake up call, we can all use sometimes. That realization or recognition of our mortality, the short time that we actually are here on the on the planet, right?

Dorothy 37:11

It really does. I’ve worked with so many folks over the years who have come up with cancer and given a short period to live and somehow they come through it. And they’ll say, I’m not the person, I would never wish cancer on anybody. But it has changed my life completely. It was a gift I didn’t know I needed, because boy, do I look at life differently. Boy, do I look at my career differently, my family differently. And it’s given me an outlook on life I never would have had otherwise. And everything in their world changed because they were faced with their mortality, and came out on the other side. And there’s so little they take for granted now. There’s so little they don’t value immensely now. Because it’s all a gift. It is all a gift to us. And when we can step back and realize that from day one, we don’t have to go for why, why wait till you have cancer? Why wait, you have HIV? Why wait till those issues show up? What if we really began to see that I have achieved what I have achieved at this moment. Because of every decision I have made in my life. From the time I was six or seven years old. Without knowing it consciously, I was making a decision to define the person I was going to become, and the path I was going to take. And we’ve done that through every step of it, if we can own that, that where we are isn’t by luck. Where we are is because of all the decisions we made, we can walk with a certainty that I’ve created this life. And the way I explain it to many of my clients is you’re sitting in this chair, and over there. And the other side of the room are all the friends you’ve had, all the lovers you’ve had, all the careers you’ve had all the jobs you’ve done, the homes you’ve lived in, that’s all the life you’ve lived. That’s the life you created, you’re over here, you are so powerful, you could create that life. And you have the ability, the power to create whatever you want in the rest of that life journey. It’s on the other side of the room that doesn’t define who you are, you are so much more than the life you created. And when we can look at that. And we can see that we recognize that these theoretical crises I’m creating in my life, these theoretical difficulties and leadership that I’m creating in my life. Why? Why am I creating these? Why am I looking at it as such? And why am I putting myself in this context? That is destroying me? What can I do differently? And that’s either reframing where you are, or getting out of where you are. But all of it is just a part of the journey. It’s not who you are. All right. And it certainly doesn’t define who you are.

Dhru 40:03

I know that I think that’s a good place to pause for the sessions. I think that’s a good period on that one. With this one caveat, the question I want to ask you, which I prepped you for a little bit, because I think we’ve talked about this for a long time. And I’d love to have you back for session two at some point to talk there more.

Dorothy 40:18

Any time, any time.

Dhru 40:20

But the question wants to ask what you already know is, in your, in your career, in your life and in your in the development that you’ve gone through in the course of your life? Who or what have been the most influential things in your life or people in your life?

Dorothy 40:32

There have been many, I was thinking, you knew that this spiritual element for me, Dan and Phil Berrigan were folks from years ago back in the 60s and 70s. They were Jesuit theologians who were real social, social activists, who really made it so obvious to me that we’re all in this together, that every one of us is in this together, and none of us is this isolated, separate being that we’re all here to care for one another. We’re all here on this planet together, that impacted me massively. When it came to becoming who I am. It’s really, many of the powerful people that I’ve met Martin Luther King that I’ve that I’ve read about or know about, that have been really aware that life is so much more than what we see that life is so much more than what we own. That that value, that way of life that says, these are wonderful things. So I love my home, I love my car, I love all of these things. But if I lose them tomorrow, life goes on. The gift of the journey is really what this is all about. And I think they have all inspired me. Many of the men and women I’ve seen, who have had all kinds of opportunity and still remember to be kind to other folk. They inspire me continuously.

Dhru 42:02

Well, thanks so much for joining us today and talking through some of the stuff that’s really fascinating, because I love that intersection of the emotional, the spiritual, and the physical, right, because I don’t think people necessarily think about those things being related, right, they try to compartmentalize, and as you know, we can’t do that.

42:19

Right, and you can’t, because it’s so integrated. This, this not boxes that are separate, there’s all one being. And for me, the excitement of working with leaders is allowing them to really lead from that place of that inner knowing leading from that place of I am all of this, I am this emotional, spiritual, physical being. And my leadership is just an expression of who I am, rather than a job I’m supposed to be doing. It’s an expression of how I walked through the planet, you know, very different way of looking at leadership.

Dhru 42:51

love it. Well, thanks so much, everyone. Thanks for tuning in. Hope you enjoyed this session today. If you want to reach out to Dr. Dorothy, her contact information will be in the description box below on YouTube. And there’ll be in the show notes in podcasts. Thanks. Thanks all so much. Thanks to Dorothy again. And we’ll see you guys soon. Thank you all so much for listening to the Ikigai Leadership podcast today. If you enjoyed this episode, please subscribe and leave a five-star review with comments to let me know what you thought. It really helps me keep on delivering valuable and relevant content to you all, and if you want to connect with me directly, please feel free to do so on my socials. That’s at @DhruBee on Twitter, at @DhruvaBee on Instagram and LinkedIn, it’s linkedin.com/in/dhrubee. Thank you all so much. Take care. Stay safe. Talk to you soon.

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The Power of Networking: Building Bridges to Success for Business Owners https://nayanleadership.com/the-power-of-networking-building-bridges-to-success-for-business-owners/ https://nayanleadership.com/the-power-of-networking-building-bridges-to-success-for-business-owners/#respond Tue, 14 Nov 2023 00:47:49 +0000 https://nayanleadership.com/?p=51878

Introduction

In the world of entrepreneurship and business ownership, networking is often regarded as the cornerstone of success. It’s a strategic activity that can open doors to new opportunities, partnerships, and valuable connections. However, networking is not without its pitfalls. In this blog post, we will explore the importance of networking for business owners and highlight the top five mistakes people make while networking, including the mistake of blindly passing out business cards. Additionally, we’ll offer suggestions for rectifying these common missteps.

 

The Importance of Networking for Business Owners

Networking is more than just attending events or collecting a stack of business cards. It is a dynamic and multifaceted process that can lead to a wide range of benefits, such as:

1. Building Relationships: Networking allows you to establish meaningful connections with like-minded professionals, potential clients, and business partners. These relationships can offer support, advice, and collaboration opportunities.

2. Learning and Growth:Engaging with others in your industry or related fields can provide valuable insights and knowledge. You can learn from the experiences of others, stay updated on industry trends, and discover new ideas to implement in your business.

3. Access to Resources: Through networking, you gain access to resources, both tangible and intangible. These resources can include funding, referrals, mentorship, and even potential employees or contractors.

4. Increased Visibility: Networking can help raise your business’s profile in the community or industry. By establishing a presence at relevant events and among key individuals, you can create brand awareness and credibility.

5. Problem Solving: Networking offers a platform for seeking solutions to challenges you might face as a business owner. You can tap into the collective expertise of your network to address issues more effectively.

 

Top 5 Networking Mistakes and How to Rectify Them

1. Being Self-Centered: One of the most common networking mistakes is being too focused on what you can gain from others. To rectify this, shift your mindset to a more giving attitude. Listen actively, offer assistance, and show genuine interest in the needs and goals of your network.

2. Overlooking Follow-Up: Failing to follow up with your contacts is a missed opportunity. To fix this, create a system for keeping in touch with your network. Send personalized follow-up emails, schedule coffee meetings, or use customer relationship management (CRM) tools to stay organized.

3. Ignoring Online Networking: Many people limit their networking efforts to in-person events, neglecting the immense potential of online networking. Utilize social media platforms, LinkedIn, and online forums to connect with professionals worldwide and expand your reach.

4. Inadequate Preparation: Showing up at networking events without a clear plan or elevator pitch can hinder your success. To avoid this mistake, prepare an engaging introduction that highlights your value proposition and the type of collaboration you’re seeking.

5. Blindly Passing Out Business Cards: This common mistake often results in wasted resources. Instead of indiscriminately handing out cards, focus on meaningful conversations first. When you’ve established a connection, then exchange contact information as a way to continue the relationship.

 

Conclusion

Networking is an essential tool for business owners to expand their horizons, foster growth, and open doors to numerous opportunities. By avoiding common mistakes such as being self-centered, neglecting follow-up, and blindly passing out business cards, you can make the most of your networking efforts. Networking is not about quantity; it’s about the quality of connections and the value you bring to them. When done effectively, networking can be a powerful force in your entrepreneurial journey, ultimately helping you achieve your business goals. So, get out there, build those connections, and watch your business thrive.

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Ikigai Leadership Podcast: Dhru & Stefan Zavalin Talk About Being A Nerd in Business https://nayanleadership.com/ikigai-leadership-podcast-dhru-stefan-zavalin-talk-about-being-a-nerd-in-business/ https://nayanleadership.com/ikigai-leadership-podcast-dhru-stefan-zavalin-talk-about-being-a-nerd-in-business/#respond Fri, 20 Oct 2023 01:16:40 +0000 https://nayanleadership.com/?p=51868

Dr. Dhru Bee welcomes Dr. Stefan Zavalin, The Professional Unicorn, to discuss a wide range of topics, from when and how to be vulnerable in your content to what it means to be creative and many topics in between. You’ll hear how to find confidence in yourself, get to the root of your motivation, and why it’s important to avoid seeking external validation. From when to fire your clients to knowing if running a business is right for you, this episode has great lessons for entrepreneurs.

In addition to talking about business and content creation, Dr. Stefan Zavalin also tells the story of how he lost his vision in graduate school and how he went on to complete his degree in physiotherapy and practice as a physiotherapist. He shares his passion for getting people to move more and sit less, which motivated him to write a well-received Ted X Talk and write the book Sit Less.

 

About Stefan Zavalin

Dr. Stefan Zavalin is The Professional Unicorn. After losing his vision in graduate school, Stefan not only finished his degree, but went on to work in the clinic, start a business, write a book, and give a TEDx Talk. He went further into creating a digital interactive show for desk workers that was revolutionary for the virtual meeting era.

 

Resources discussed in this episode:

  • Move More. Sit Less. TedX Talk – Dr. Stefan Zavalin
  • Sit Less by Dr. Stefan Zavalin
  • Gary Vaynerchuk
  • Impact Theory with Tom Bilyeu
  • Task Rabbit
  • Tim Minchin

LinkedIn: www.linkedin.com/in/dhrubee
YouTube: www.youtube.com/dhrubee

Episode Transcript

Dhru: [00:00:02] Hey, everybody. This is Dr. Dhru, and I’m here to welcome you to my podcast, Ikigai Leadership. We’re going to be talking to leaders in all different industries from all different backgrounds and demographics from all over the world. And we’ll be discussing topics like leadership development, culture, DEI content creation and marketing and all things business and entrepreneurship. Hey, everybody. Welcome back to another edition of Ikigai Leadership. And my name is Dhru Beeharilal. I’m here with Dr. Stefan Zavalin. So one thing I love about Stefan, he also loves Purple, which is my favorite color as well, which is cool, makes him automatically close to my heart. On top of that, he’s also a fellow nerd and fellow business owner, so we have a lot in common. And you’re actually also legally blind, right? So which is amazing. You couldn’t tell because again, just you operate. So I don’t want to say normally, but you operate so ably, I should say. What’s the politically right way to say that? I don’t know. But either way, you’d never be able to tell Stefan. You know, you call yourself the unicorn. I’ll start with that. Where did that come from? What does that what does that mean to you?

Stefan: [00:01:08] You know, it actually it came about because I was being called a unicorn a lot of times. And then I just started sort of wearing it. It came about so I was originally born in Russia and then moved when we were seven and grew up in Nashville, Tennessee. And I think that many people don’t know about Nashville, Tennessee nowadays is that if you grew up in Nashville and you’re still in Nashville, you’re a unicorn, that’s what you’re referred to as because it’s so rare, most people move away. And so that kind of unicorn thing came out from being called there. And then I always loved to do things differently. I always just stand out and just do random stuff all the time and make it theatrical. I was never in theater, but I was one of those kids where you’re like, That’s a theater kid. I didn’t get exposed to what theater even was until I got to undergrad when I joined a rock band. And all of them were theater kids, and I was like, Oh, I’m just a musician. I don’t know what this is all about. So the unicorn thing was kind of always there. And I went to school. I went to grad school for physical therapy. I got my doctorate in physical therapy. I also got a parasite in grad school. That’s not something that they advertise on the university brochure.

Stefan: [00:02:09] But it wasn’t even there. It sounds so bad now. I wasn’t born blind. I became blind, as all of that. And I was in the clinic. I was doing just the usual clinic stuff and documentation got so much, and I wanted to start my own business. And I swear this relates to unicorns. It’s coming. And when I started my first business, and I was still in this shell of being like, no, I have to be very professional. I have to do things this way. This is how we do it. In the clinics, they always made us wear ties even though we did exercises. I was like, Man, why? What is this? Come on. And so then finally when I really pushed out, and I was like, No, I want to be the me that everybody says, like, be yourself, do the thing that you’re supposed to do and that you love doing. And I went, well, unicorns are pretty cool, and that would be the unicorn thing to do. And nobody would ever expect a unicorn kind of a business thing like this. So that’s what I’m going to do. And then the tagline to that finally was, I was like, Oh, but then people won’t think I’m professional. How do I overcome that limiting belief? Call the company The Professional Unicorn. Nobody can argue with you there. And that is the full circle.

Dhru: [00:03:12] There you go. I mean, those are the kind of the most fun stories, though, the ones that kind of evolve organically. Like you said, it was always there, but you never really called it out until it kind of came out. Right. Everything we do, it’s kind of like that. I appreciate the think about Nashville, too, by the way, because DC is kind of the opposite. I consider myself some of the unicorn in DC as well because of the fact that I’m actually from DC and 98% of people are from somewhere else and moved here. So it’s kind of like the opposite of Nashville where everyone moves away, everyone moves to DC, and I’m actually, I was already here, which is interesting. So when you started that business, you said, you know, you went through the process of going to school and getting your doctorate and everything. What was the first business you started, and what made you start it?

Stefan: [00:03:51] There was kind of a combination of I was basically being pushed out of the clinic because of the whole blindness thing. And then we were trying to get accommodations and they were giving me… It was a nightmare, and I finally said, I don’t even, I don’t want to deal with this. So I was already in my mind. I was thinking, I want to start a side hustle. I want to do something. I had already kind of purchased the website, and I was going to talk to people about the dangers of sitting and how we can help remedy that. So I dived in. That was the first business. It was a consulting business around the whole idea that we should reduce how much we sit. And so it resulted in a book called “Sit Less”, a Ted Talk called “Move More, Sit Less”, and a show called “Scared Shitless”, because that’s a hilarious title. But, the goal was to kind of public speaking and educating that it’s not just go do exercises, and there is a very valuable lesson that I think I’m still holding true even to the new business, The Professional Unicorn. The thought behind it was the idea that you’re given a problem, and a lot of us go, Oh, okay, I need to do more of the good thing that will solve this problem. And I was saying, But what if instead of doing more of the good thing, we do less of the bad thing? And this could be translation into diet? What if instead of eating, you know, more salad, you eat less pizza, and naturally that can be a vacuum, so better things fill in slowly, and you make that transition. At work instead of being more productive, how do you be less ineffective? And if you view it from that perspective? So yeah, that was the first business.

Dhru: [00:05:15] Yeah, now you’re talking crazy. Because that just makes too much sense, right? I mean, why not? It’s like the it’s the helmet idea, right? Like, why not stop doing the thing that makes us need a helmet and just get us a helmet. Right? It’s like it’s the Jerry Seinfeld thing, which always cracked me up because it’s like a funny joke. But in reality, it’s. It’s a legitimate thought, right? It’s like, hey, we decided that we were going to create something to allow us to continue doing this dangerous thing, which eventually is now having TBI and things. We’re all recovering now, concussions and whatnot. Right. But we made this helmet to allow us to do more of the things that are inherently going to kill us. We, as a society. It’s a funny case study. I’m like, I’m curious, you’re a clinical guy as well, right? If you’re looking at an experiment and consider the human race like an experiment and the way that it works, the way that it functions or doesn’t at times, I wonder where we are in the spectrum in terms of successful or non-successful experiment outcome-wise.

Stefan: [00:06:15] With that premise of the experimentation you’re setting up, that there is an answer of success versus failure.

Dhru: [00:06:21] It’s all relative.

Stefan: [00:06:21] And then that’s a huge question. It’s like we don’t what is success versus what is failure, right?

Dhru: [00:06:25] What are we trying to do? If we’re, again, going back to another comedian, George Carlin Right. There’s the whole point of us being here was to create plastic. Then we’ve succeeded, right? Because maybe the earth needs plastic long term. But if the whole thing of creating us or us existing was to, I don’t know, have a productive society that people are people are happy, I think we’re pretty much in the failure category at this point. Yeah.

Stefan: [00:06:47] Yeah, maybe. All right, I’m gonna spin around. Let’s get a tiny amount of deep and hear more about our host in your perception of the small because realistically, maybe you know thousands of people, that is a tiny fraction of humanity. What do you think our, not our purpose on earth is, that’s that’s way deep. But what to you would be success versus failure? What would be an interesting metric to go by, do you think? Not that there’s only one I’m not gonna like. I’m just curious.

Dhru: [00:07:09] You mean like humanity wise? Human race?

Stefan: [00:07:12] Yeah, human race.

Dhru: [00:07:13] I’d say creating a society where people felt safe, felt largely happy, and I mean happy, not in, like, the immediate, like, momentary happiness, like, I just got a birthday cake happy. But, like, a content feeling like I’m. I’m secure, I’m happy. I can. I have a good life with my family or whatever and I can continue to move up and do what I need to do. I think we’re better off than we were a thousand years ago in some of that. But in some ways but I think in some ways we’re not right. Like mental health wise. We’re not. I think in terms of money, just sheer numbers of money, we are. But at the end of the day, also because of inflation, we don’t know if that’s actually a real thing. So I think we’ve moved away from from happiness in some ways by creating the 9 to 5, by creating these these things, these artificial constructs we’ve created in society to make us function a certain way. And I think in some ways we move towards it as well, because we’re saying we’re, you know, we’re going to focus on things like mental health and like taking care of people who need to be taken care of and creating accommodations for folks who need them, you know, Whereas, you know, 2000 years ago, they might have just stoned you if you were blind, you know, just like shunned you. It’s like that guy’s blind. He’s cursed by God. He should not be part of society versus like, Hey, this guy had a parasite that needs to be treated. And we did the best we can, but it sucks, but let’s see what we can do to make sure he can do what he needs to do in society still, you know?

Stefan: [00:08:29] Yeah. Tiny aside, blind guy story. So as one of the many surgeries that had to get, I had to get cataract surgery, which is now hilarious, when I get to talk to like old people and they’re like, “you’ve never gotten a cataract,” and I’m like, yeah. So I’m laying there. they’re about to they’re administering anesthesia, I’m about to go into the op room and the nurse is like, Do you know why they call it like, you know what cataract means? And I’m like, Don’t know. No idea. It means waterfall. And I’m like, Oh, why does it mean waterfall? She’s like, Well, in ancient Egypt, they didn’t have surgery, so they waited so long that the lens and it’s the lens of the eye kind of becomes opaque and hardens. They would take a hammer, hit you on the head and it would crumble. And because it was just so opaque and you couldn’t see through, it would let people see again, it wasn’t great sight, but it was much better than it was. That’s it. That’s why it’s called a waterfall. It’s like the waterfall, the shattered lenses falling like a waterfall. And I was like, So you’re telling me that right before I go to surgery for this? Awesome, smart.

Dhru: [00:09:20] That’s a great pre-surgery story. It’s like the one where. Like, it’s like, hey, by the way, you know, I know you’re about to get leg surgery, but this is really cool, funny story where this guy, they cut off the wrong leg. Isn’t that isn’t that hilarious? It’s like, yes, that is hilarious. Right before I’m about to go in for leg surgery. That’s great.

Stefan: [00:09:35] Yeah, absolutely. But to you, to your point about this whole idea of kind of the peace, the happiness side of it, yeah, I was really thinking about the fact that technology just amplifies what we are. So it amplifies the good as well as the bad and money. Money is technically technology, if you want to think about it that way. It doesn’t. It’s not a thing as much as cash is a thing. It’s an idea. It’s an idea that represents something else. It’s technically a technology to communicate some kind of a value. Great. That’s all that it really is. And yeah, it does amplify nowadays, sometimes the bad, especially with… We can get into the whole social media side of things and how much that is amplifying the good and the bad of people.

Dhru: [00:10:15] Yeah, no, I mean, you touched a couple of things, right? I mean, one is that the money idea? I don’t think we talked about crypto when we talked about the first time, but that brings up for me, it brings up the idea of crypto, right? People keep saying. Cryptocurrency is not real. It’s fake, it’s fake, it’s fake. And I’m like, Money’s fake. Money is the same as cryptocurrency in that sense. Anytime you get people together and they decide something has value. Then it has value. But then that community, it’s just a lot of that money happens to be largely accepted as having value. If you were to take the US dollar, for example, and go to Mars, it has zero value now. Right. It doesn’t mean anything on Mars or to Martians or to aliens or whatever, right? Because it doesn’t have anything at all. There’s a story of this guy, this explorer or whatever was going traveling to some South American country. And he found natives there. And he was he was like, I want this. I forgot what he’s trying to buy from them, but he wanted something from them and he wanted to trade them jewels. For what? Or gold for what they had. And they’re like, What is this crap? You know, they have, they don’t consider jewels or gold to have the same value that we consider it to have, right? That society considered it to have. And so it didn’t mean anything to them. And so the exchange was was not possible because he had nothing of value to them. Right. So value is relative. And I’m curious what your thought about that is.

Stefan: [00:11:32] Was it cocoa beans? Cocoa beans?

Dhru: [00:11:35] Yeas, I think it was Cocoa beans.

Stefan: [00:11:36] That was, That was a whole thing, like for the Mayans and others just because of the health benefits and. Yeah. And they they literally used it as currency as well. And so it was like, this is a bean. What do you mean? Nothing. I was interviewing actually a crypto guy and I love him, when people say, well, it’s digital money, it’s not real. And he just goes, okay, but. Where’s all your money? In a bank. So, like, you take out, like, gold and cash? Oh, no, no, no. It’s on my credit card. That’s digital money. What I was thinking through all this is that size, in a way, gives a lot of authority. So, for example, the dollar vastly used across the entire world gives authority to it as a currency. It’s the same way that, technically speaking, every single person is an influencer. They interact with some other people and they somehow influence them. But the vast majority of people we would not call influencers. Even if we just look at only the people on social media. Like you’re not actually an influencer. Why? Well, you don’t have a million followers.

Stefan: [00:12:29] You don’t have the credibility of having high volume and thus the authority of whatever that might be, but that doesn’t actually not make them an influencer. So I think it’s it’s that combined part. I think what makes people kind of get worried about crypto is that it seems quote unquote fake because anybody could create one. You and I could decide that we can create a cryptocurrency and then it’s like, okay, you guys just printed monopoly money. That’s that’s the equivalent in people’s minds. And so then all of a sudden, it means it has no value. But if we create a circle of friends where we’re going, we’re only giving them this kind of stuff. And you can only buy these products with these specific bucks that we decided to make. Now you’re generating that, but it’s really hard to communicate that to people, especially older people that are kind of set in their ways and like, why? Why is it necessarily changing? But we’re all human. We’re all we all have a hard time with change.

Dhru: [00:13:20] Yeah. No, absolutely. And again, people from the like, you know, even the boomer generation. Right. The world has changed so much since. I mean, I’m thinking about how much the world has changed just since I’ve been alive. Right. And I’m a later millennial, right? So, I was born in ’84. And so just from ’84 to now, the world is completely different than it was, you know, like completely different. I mean, we don’t have dial-up, have like circular phones anymore. Like the whole circle dialing thing is gone. We don’t have dial tones. People have no idea what a dial tone is. I was talking to somebody the other day. My friend and I were making the joke about the the dial-up sound like the (makes dial-up internet sound) that thing. No one knows what that is anymore. No one has any clue what that is. And this I was with a bunch of Gen Z people and they were like, what are you doing? What does that sound? And I’m like, Wow, I’m old as fuck, dude. Like this is.

Stefan: [00:14:12] Have you seen, it’s a legitimate thing, is just asking a person to mime that they’re talking on the phone. And so older generations, they’ll do the hand with the thumb and everything and others will just do their palm because that’s how they’re used to doing it. And holding cell phones.

Dhru: [00:14:27] Yeah, I remember. I saw that. I think that was on, was it Instagram or something? One of those things. Yeah, it was. It was just.

Stefan: [00:14:32] Yeah, it’s, it’s interesting. It’s wild to think about some of those things.

Dhru: [00:14:36] Yeah. It’s a culture shift.

Stefan: [00:14:37] Like CDs, like burning CDs. What, what, what did you use to do?

Dhru: [00:14:41] Yeah. Burn CDs and cartridges. Like video game cartridges.

Stefan: [00:14:46] So blowing on the cartridge. What are you guys doing?

Dhru: [00:14:50] I was on a call earlier today, and this guy was talking about a VCR, and I was like, I love you because you said VCR. That’s why I love you right now, because you said VCR. And I know what that is. And 80% of people on this call have no idea what you just said. Oh, actually, funny story along the same lines. Actually, I was playing Taboo over the weekend with with a group of friends. Right. And compact disc came up. Right. That was the clue. And so I was like, okay, this is the precursor to DVDs. And they’re like, someone’s like CDs? And like, okay, what does that stand for? They’re like, uh, disc, something disc. I’m like, Do you not know compact disc? Like, that’s what it came from. And they were guessing everything. They were guessing like, you know, I forgot what, what other guesses they had, but they, they, they didn’t get to, they never got the compact disc. And we didn’t get, we didn’t get the point. But I was like, are you kidding me right now? Like, and these are my fiance’s friends. So they’re younger, they’re significantly younger, like eight years younger than me. But. I was just like. I don’t want to live in a world where no one knows what compact disc is.

Stefan: [00:15:52] I will give them a tiny amount of credit. They at least knew what a CD was. That’s true. So I give small credits for abbreviations sometimes, especially when abbreviations mean the same thing, like it’s the same abbreviation, but for for different industries, it’s different stuff. So sometimes I just I’m like, Am I about to make an ass of myself?

Dhru: [00:16:11] I mean, I did all the time, so. Yeah. That’s awesome, man. So when you’re talking about working with clients, and let’s shift it a little bit to, to the kind of business side of things a little bit when you’re working with, with your clients, right? What are the things that you see that they do that you’re like, I’ve seen this a thousand times. I see this with almost every client I see. Like, what are the most common things you deal with with with folks like that?

Stefan: [00:16:32] All right, I’m gonna mention a really tiny one just because of everything we were just talking about. And it’s wild. I think it’s called the Millennial Pause now. So because I do video recordings with people. But it’s the pause that when people press the record button and they pause for a second for it to catch up, to start recording. And nowadays, technology is so fast where you don’t have to do that. You should start talking as soon as you press the button. And it’s so counterintuitive because like, we didn’t grow up with it. We like, give it a second. Oh, I see the button. Okay. It’s saying it’s recording. I’m gonna go. That’s always a really hilarious little step for me to see how well a person’s versed in those kind of recordings and if they know or don’t know. But working with people of getting them on camera, because my whole premise is I believe that everybody has the potential to be special, but not everybody is special. And a lot of times that’s where business owners kind of struggle because they’re going, I don’t know why anybody would want to hear about what I have to talk about. I don’t look good on camera. I can’t really talk to people. And I’m like, But you’re like a business coach.

Stefan: [00:17:29] What do you mean you don’t know how to talk to people? You’ve been zooming for the last 2 to 3 years, so you’re fine on camera. Like none of these are legitimate excuses whatsoever, but it’s the barriers that we put there. And so it’s making it as close to what reality is. So the kind of work that I do is where I get on and have a conversation with them, and all of a sudden it’s like, Oh, this is a little closer to reality. We focus on them as a human being, which fun fact? Anybody listening, business owner or not, you’ve been a human being longer than a business owner. Mind blown. I know. Craziness. So if we connect to you as a human and talk to you as a human, now all of a sudden you’re going, Oh, I know this. I know Stefan as a human, I think, I hope maybe. So, building that connection allows us to then actually showcase them and somebody that people feel like, Oh, I can connect to this person as opposed to the salesperson most people see. So I don’t think scripts work very well. I think we can all tell scripts when people do videos. It’s just showcasing their humanity and obviously they’re their unicorn.

Dhru: [00:18:26] Yeah, I love that dude. We talked about this last time. I’m not a script person. I kind of shy away from them whenever possible because I just want to think that they’re confining. Right? I think think doesn’t allow you to be in the moment as much and to I think a lot of people, they use them as a crutch. And so they get caught reading the script as opposed to saying the words. Right. But I love what you said. I’m going to go back to what you said in the beginning, which is that you believe that everybody has a potential to be special, but not everybody is special. I think that’s huge to highlight because I think everyone, not everyone, but you hear a lot nowadays about people saying, oh, everyone’s special, everyone’s special. Everyone can be a leader, Everyone can be a leader. Well, if everyone’s special. Then no one special. Right. But I like the idea that everyone has a potential to be special because then you have to try. You have to actually do something to be special. Same thing with being a leader, right? There’s no such thing as everybody’s being a leader because then who do you follow, right? Who’s going to be… there’s some, there’s a lot of people out there who just don’t want to waste the time or spend the energy to be a leader. Right. And they’re just fine following and they want to follow. They don’t want to expend the energy because it takes a lot of energy and effort to be a leader. Right. And so I love that that distinction between everyone is special versus everyone can be special. And so when you’re working with somebody who doesn’t believe that they’re special, right, you worked with it. You talk to a little bit of that process just now. But what do you do when someone’s, like resistant? Like just like I don’t I’ve never been special in my life or I don’t I don’t have anything that I really believe is special about me.

Stefan: [00:19:51] So I have a, whenever, I call it the Endless Content Machine, and it’s technically two questions, but then a third question gets answered no matter what. And the idea is that we connect. I take who they are, a piece of who they are, something about them connecting to what it is that they do for work. And inevitably, when you have to, or you’re forced to connect those two pieces of why they do what they do and why it’s interesting to them. You get a why answer of this is the why. This is not Simon Sinek’s “My One Why.” But you can do this over and over and over for various different pieces of your humanity. You can do like an accountant who loves going fishing. So he is a human who loves going fishing. He also loves thinking about taxes. And so that’s why he loves it, because when he’s out on his boat fishing, he’s just like in his head just going over taxes stuff. And it’s super relaxing for him. I’ve never heard an accountant say that, and I’ve been talking about this example for a long time. That’s pretty unique and different and special. And so how many other ways, how many other combinations can you have that are going to highlight you as a human and why it’s different in business? So that’s basically what I do.

Stefan: [00:20:51] I show them the connection piece and all of a sudden they go, Oh, yeah, that’s true. Oh yeah, I do like that. I’ll give you another example of a guy that I just talked to. He’s a spreadsheets guy for all intents and purposes, super boring, right? That’s not fun at all. And he has he had a guitar in the background and I was like, Do you play? He’s like, not really. He’s like, I’m terrible at it. I’m like, Here’s a video idea for you. Sit down, strum the guitar, and when it sounds terrible, go well, at least I’m good at spreadsheets and walk away. That’s it. That’s your whole clip. I’m like, just. Just. He loved it. Yeah. And the funny part is he loved it so much. He performed the clip for various people on Zoom calls before he filmed it. So it’s it’s wonderful. I’m like, That’s great. And he keeps on talking about it. And there’s a, there’s a series. I was like, start a series of that. What are you bad at? And then just do that and then go “Well at these I’m good at spreadsheets.” Perfect. Now we’re talking. There’s something there. You’re being human and admitting you’re not great at everything. So that’s kind of the process.

Dhru: [00:21:51] I love that dude. That’s and again, it’s such a unique and simple thing, but it’s also something people don’t think about as much because again, it makes them relatable, right? When people think you’re too perfect or too whatever, they’re not going to relate to you. They’re not going to want to talk to you about anything. You’re not going to. They’re like, Oh, fuck that guy. You know, he’s just he’s just like, I’ll give you a perfect example, actually. So. Gary Vaynerchuk, right, solid guy. We can say he’s successful, right? And so following him for a while on social media, this whole thing about kindness, about authenticity, about stuff, it’s like at a certain it’s like, okay, this is buzzwords at this point, right? Like, it’s just he’s full of shit, right? He’s just he’s got this. He’s, he’s of course he’s going to say that he’s got millions of dollars. Right? And then you meet him in person and he’s actually that same way in person. Like he’s actually relatable down to earth person in real life. And it’s just it’s a different experience than what you what you what you would expect. I mean, even if you know him and like I’ve seen his stuff online, some people might expect that. But I mean me, I’m a cynic in some ways and I can be cynical, I shouldn’t say, I’m not purely cynic, but I’m like, Oh, that guy’s probably an asshole in real life. Not not an asshole, really nice guy, you know? And so I think that online persona thing can almost work. I mean, like you said, in an authentic kind of thing of like, that guy with the guitar, like, Oh, at least I’m good at spreadsheets. Like, that’s hilarious. I love that.

Stefan: [00:23:11] So I want to I want to point something out as well here. So you’re absolutely right. Authenticity is a buzzword. And I, I understand why it is used. I also use it sometimes because it’s language. You have to be able to communicate in the way people are going to understand you just because you don’t like what a word means anyway, but have a whole thing of where I go, authenticity versus humanity. And I’ll give you the example of authenticity versus because I push for humanity versus authenticity. So authenticity. I use Taylor Swift because my wife loves Taylor Swift. And so if you if you’re a fan of Taylor Swift and her tickets are expensive, you bought a ticket, you went to the show, Taylor comes out on stage and goes. Hum. You know, I wasn’t. I haven’t been having a great day. My boyfriend said something really mean to me. My throat kind of hurts. Um, I’m just really not feeling this. I’m not going to do a show. Thank you. And she walks away. You’re pissed. You’re like, What? What the fuck, Taylor? I’m being a Swiftie. I’m dressed up. What is all this? Now, if she comes on and goes, I’ve been really having a bad day. My boyfriend says something really mean to me. My throat hurts a little bit, and I’m going to push through all of that to give you the best show I possibly can. It may not have been the best show ever that Taylor Swift has done, but for you, that’s going to be an amazing show because Taylor Swift just became human. She just became relatable and she became a little bit vulnerable. And that, to me, is that difference between true authenticity, because sometimes we’re like, I don’t want to be here. I just want to be on the couch watching Netflix. That’s my authentic version. But then there’s the human side, and I think we should strive to be at the extreme more human than necessarily utterly authentic.

Dhru: [00:24:45] I love that it’s something that you don’t really hear people talk about as much because I’ve always used the word authenticity. But I think the way I’ve used it connotation wise is more towards what you define as humanity, more so than the authentic side. Because I agree with you, there’s a distinction in those two things. I’ve never made that connection before because that’s a really powerful distinction because like you said, if you’re feeling authentic, I feel like shit, it’s going to go relax and go to sleep for like three days. That’s authentic, right? But what’s the human what’s the humane thing to do? What’s the humanity? I have an obligation. I’m going to fulfill that obligation to best of my ability. But I’m going to be honest, like, hey, I’m not feeling great today, but I’m doing this for you. I’m doing this for us so we can so we can keep this going, whatever. You know what I mean? Like that. That’s also a powerful, powerful factor in getting people to understand that you are a human. You’re not this larger than life thing. You’re still a human at the end of the day.

Stefan: [00:25:37] Yeah, that’s. And I love that you said all those things because then it’s The pushing through because that’s what business is in the end it’s that we, we do expect that amount of it. But yeah, when people are a little bit more vulnerable with us and that is the other one of vulnerability. And people immediately, they, authenticity seems okay. Vulnerability. People immediately jump to, Oh, I should tell them my sob stories. No, that’s not what that means at all. Because vulnerability can go the other way. You’re in a board meeting. You’re like, I am legitimately excited. My niece just had an amazing recital and she got a scholarship for, like, great. That’s also vulnerability of being excited about your family. Vulnerability doesn’t only have to be, yeah, it just sucks. It’s terrible. It’s all awful.

Dhru: [00:26:19] Yeah. Vulnerability is letting the wall down sometimes. They use them as excuses, I think. Which is also what bothers me too, is like, I’m just being vulnerable. I’m just doing. I’m doing this. I’m doing this like it’s a veil of vulnerability, right? You’re using that as an excuse or authenticity or whatever, because they use it on the other side of things too. It’s like I’m being my authentic self. I’m just being like, No, you’re being an asshole. Like you’re being mean to people. Like, that’s a difference. There’s a huge difference, right? It’s like I’m just being me. No, you’re being an asshole. You’re not being you because you’re not an asshole. You’re a human. An asshole is part of you. That’s the part you’re being right now, right? It’s like it’s not something people ever really take time to, actually. Because it’s easy to hide behind that veil. Right. And I think people don’t take time to do that and distinguish those things. And you mentioned Simon Sinek earlier, the one “why” and versus the multiple “whys.” And I actually have always aligned more with the multiple “whys” anyway, because I think the one “why” is great for like the fictional character because they’re one-dimensional right there, or maybe two-dimensional. If you’re a really good writer, maybe three-dimensional. But that’s it, right? Reality. We’re like infinite dimensions of humans, right? Humans have infinite dimensions. There are different parts of us that get expressed in different situations. You even add one new person to that, to that interaction of five people. And now the new dimension if you came out right. So when you’re talking to people about the distinction between the multiple “why”s and the singular “why”, what kind of things what kind of conversations do you have around that?

Stefan: [00:27:43] We always talk about like the different facets of things. So like when business owners say things along the lines of my biggest driver in business is my family, I’m like, okay, if a CEO of a huge company says that, wouldn’t the biggest driving thing if it was his family and providing for his family, sell the whole company, take the money and now you support your family. That makes the most sense if truly family is the biggest driver in your life. So, yeah, that’s a very interesting part of it. I think that the big “why” there is probably a priority “why.” And that is like the one why is like what is the biggest driving thing that you can see. And then there’s smaller ones all throughout and it’s hard for people to identify the big one right away. So sometimes I go, let’s start with something a little bit a little bit smaller, but an exercise I always love doing is it’s I forget who said it. It’s Seven Layers Deep is what they called it. I called it the child’s question where you just repeatedly ask why to a person it is annoying as all get out, but it’s like, oh, I need to go to work. Why? Because I need to make money. Why? Because I need to provide for my family. Why? Because I love my family. Why? And at that point, you’re like, What do you mean why? Why do I love my family? How dare you ask me that? It’s like, okay, but why do why do you love your family? Well, they make me feel complete. They make me feel the happiness that is not just a birthday cake. They make me have that feeling. Okay. Why do you want to have that feeling? What is the purpose? Because. I want to feel loved. I want to feel complete because it makes me feel free to do whatever else because I’m not confined. Okay, so now we kind of got down to the core is you want to be free to be you. You want to be loved. And usually it comes down to one of those few things of that is the core thing. And then you can potentially build out your bigger why from that of going, okay, because then that is what fuels each one of those things of: I need to make money because I want to feel loved and feel free. And then because that’s why I go to my job, because I want freedom and love realistically. But we don’t necessarily think of it that way because most of us hate our jobs. So, we’re like, What? I’m doing this because I love myself. That makes no sense.

Dhru: [00:29:56] Yeah. And that is a jump, right? If you think about just the two things without connecting them between, it’s a huge jump, right? I think of it like the converting fractions thing, you know, that whole thing. I don’t know if that makes sense to anyone else other than me because I’m crazy thing when I think of that thing sometimes, but I’m thinking about it in terms of like just converting things back and forth. And if you just jump make the jump. And I had a professor in college, this guy was brilliant, like genius-level intellect, and we were in calculus three, which I did not stay in that class very long. Calculus three Engineering school. First year of college. And I’m sitting here like, and he is this guy. His name is Kyriakopoulos. He was a Greek guy, really brilliant guy sitting at the board, small in stature, white hair, looked like Einstein with shorter hair. And he’s writing on the board. He’s like, Just write this complicated equation right on the board. It’s like, just, multiple lines and stuff, whatever. And then I’m like, okay, cool. And he’s like, and this is by inspection is two. I’m like, inspection, dude. There’s like 40 different things on there. What the hell are you mean inspection? Can you explain? Can you show your work to us? Like, what the how’d you get from there? And everyone in the class is like, I have no except for the Russian guy. The one Russian guy is like, Oh, yeah, that makes sense. Everyone else is like, What the hell is happening right now? And that’s the way I think. There’s some people who can make that connection and make it very easy for themselves. But a lot of people who, like you said, need to go through that “why” exercise that’s seven layers deep or the child like child question exercise because it does take them on that road and gets them out of their kind of their normal way of thinking about things, which wouldn’t really get them to that answer.

Stefan: [00:31:30] Well, and I think the other reason is because so when you get to the answer of, say, let’s say like the freedom and the love for yourself or that you want to feel loved, you very quickly realize that the place you’re in, what you’re doing for money, what you’re doing for all those things, they are not making you feel loved. They are draining you away from that. And so what you’re really doing is then going outside of that afterwards and distracting yourself from the fact that your why is not actually being fulfilled and that what you’re doing is not there. And so you’re in this in this consistent cycle. And it’s tough. It’s not I’m not saying like, oh, find your why and everything becomes easy. No, it’s a lot of work.

Dhru: [00:32:09] It’s the beginning.

Stefan: [00:32:10] Yeah. It’s just the it’s just the beginning. And then you get a trajectory and then you go. It’s. That’s just putting in the directions into Google Maps.

Dhru: [00:32:19] Yeah. There’s a similar exercise in coaching that we call competing commitments. I don’t know if you’ve heard of that one before, but it’s a, it’s a similar exercise. It’s basically but it’s kind of on a micro scale more so. So it’s like, okay, you want to accomplish something, Let’s say I think the easy one is losing weight, right? You want to lose weight? Well, you know what you need to do to lose weight. You got to eat, eat healthy, and you got to work out. Right. Those are the two things you got to do. You’re not doing those things. What are you doing? Instead of those things and you kind of walk through the process of why you’re doing something else and what you’re doing and what does it mean to you if you do this thing you need to do and not do these other things you’re supposed to do? And I know when I did this exercise, it was interesting. It’s fascinating because I came upon the I’ll just say my mind was losing weight and the whole thing. And I refused to eat healthy. I work out like crazy, but I just eat like trash because I just you know, I said I liked food, which I do like food. But the reality was I didn’t want to be my brother because my brother eats just purely for nutrition, nothing else. He can just eat cardboard because it’s healthy and then work out and he’s in great shape. But I refuse to do that because I don’t want to be like him. I don’t want to. I want to actually enjoy my food. I want to I don’t want to be that person. And as you say that, like you said, when you when you come across that kind of that, “why” that like that micro why you’re like this doesn’t make sense right. I know I’m never going to be him so why would I even have that thing. Let me go back and look at this thing and see where I can make a difference and change and start doing things differently and understand, like you said, the beginning of the process is identifying, hey, I have this rule in my head about but what I want or what I really what really drives me and what I’m doing is really not actually doing that, even though I tell myself that it is.

Stefan: [00:33:56] I’m going to push you a little bit because I’m curious. We get to learn all stuff about Dhru today, guys and gals and everybody. It’s going to be great. Younger or older brother. Older brother. Were you compared to that brother? Frequently as you were growing up?

Dhru: [00:34:09] Absolutely not. Never. Never in my life. I would never compare to my brother or anyone else for that matter. I was always just me.

Stefan: [00:34:15] And you were perfect. Exactly as you were. Nothing ever had to change about how you were.

Dhru: [00:34:19] My parents always told me they love me. They always told me they are proud of me. All that stuff. My mom just texted me on my watch that I’m not wearing to tell me that she is happy and proud of me. Yeah, there you go.

Stefan: [00:34:27] So it’s obviously not at all related to any of that.

Dhru: [00:34:29] Clearly not. Yeah.

Stefan: [00:34:30] Yeah, never mind. Um, but yeah, it’s. I literally got called out yesterday in the morning of how much I compare everything I do in my business to trying to be as successful or more successful than my siblings. So, I should say sibling really only have one. I have a cousin who is like almost like a brother. But yeah, and it’s funny because realistically, I don’t know if we’re going to get way into this. My parents do this thing, we’re all over the place, where when they speak to you, like to us as a son, they will never tell you they’re necessarily proud of you. And they do the same thing to my brother. But when they speak to other people, they’re like, He’s amazing. He’s the best. He’s great.

Dhru: [00:35:11] Oh, about you? Or about, about someone else?

Stefan: [00:35:14] No, no, about. About me.

Dhru: [00:35:16] Okay.

Stefan: [00:35:16] So sometimes, like, I’ve literally, like, come at parties and. And they’re like, this accomplishment, this, like, I know what I did. I know those are my accomplishments. I come up and I’m like, who are you talking about? And they’re like, We’re talking about you. And I’m like, since when? Since when these nice things about me? And so, yeah, and that builds in the thing of they obviously talk to you about your brother in a nice I’m talking about literally about me. I don’t know what your experience was where they’re like, your brother did this and this isn’t that great. I mean sometimes they’ll be like, how can we help him? But they never tell you that you did great. So now in my head, I’m like, yeah, he’s the great. I’m the black sheep of the family that went and started with the music major, still got a doctorate, though.

Dhru: [00:35:55] Yeah, No, so my parents do the first part. They definitely don’t tell me ever that they’re that they’re proud of me or whatever, that kind of stuff. Um, they don’t talk well about me to me, but they don’t do it to anyone else either. They do for my brother, though. They’ll speak positively of my brother. And I joke about this because I called out my dad about this like 20 years ago when this happened. We were at our temple, our Monday, right. And my dad’s talking to introducing my brother and I to, to one of his friends who came to visit. And he’s like, oh, this is my son Jason. He’s a doctor. And this is, this is before I went to law school and everything, right? And this is my son, Dhru. This is my other son, Dhru. End of sentence. And it’s like. That’s my life in a nutshell, essentially. Right? Which is it’s funny because it’s like it’s that’s generally I made the joke like I’m the other son, which is the general joke going on going forward. But to your point, like they don’t. Maybe they have said they’re proud of me once in the last like ten years or so. But that took a very long, long time. And I will say they changed after my nephew was born because they both my mom was always relatively cool. My dad definitely softened up big time when my nephew was born. That changed him in a very big way. Being, I guess being a grandparent, I don’t know. But he’s definitely softened up. He still hasn’t told me he’s proud of me, but this doesn’t matter.

Stefan: [00:37:11] Yeah, for me it has. And maybe this is the same way for you. It’s now devolved to where I realize that I had to be the one that detached from needing that as that part. And I think that’s going to be true for if people are dealing with their parents, with their significant others spouses, bosses, friends, that if you know that you’re doing good work regardless of what kind of confirmation, affirmation, validation that they’re going to give you, that’s the most important thing. And it’s not as if I’m perfect and it doesn’t sneak back all the time. I literally we’re going for a month this Saturday. We’re going for day after tomorrow. We’re going to stay with my mom for a month. I know my mindset is in danger. I know that I’m going to start doubting myself. And I’ve already put things in place of where I have a couple coaches that I’m like, I’m going to need a session with you about my mindset like two times throughout that month because it’s going to wreck me.

Dhru: [00:38:00] Yeah. And you know, I tell people all the time, like, that’s going to happen inevitably, whenever you put your own validation on an external situation, anything with this person, place, job, whatever, anytime that that validation has to come from somewhere external, you always run that risk, right? You’ve got to try to as much as possible and no one’s perfect, right? So no one’s going to have 100% validation internal. No one’s everyone says, I don’t care what people think, but at some level you do, right? But as much as you can work to bring that validation internal because as long as you have that, it becomes you become more and more unshakable, right? So the whole stoic idea, the whole stoic mentality, which I absolutely subscribe to, I love that kind of that kind of stuff. So I’m glad you have people who reach out to you because you’re definitely going to need that.

Stefan: [00:38:41] Yeah, and I would just add the only thing to that, as well as hand select the people that you know, you can trust for validation when it is necessary. I am very grateful and lucky to have a spouse that can do that for me because I will frequently go to her and be like, I’m not a complete shit, right? Like, I don’t suck. I’m terrible. I don’t deserve to take all this money from people. Right? I’m off. And she’s like, what are you talking about? Literally every single person that works with you goes, “Whoa, this is what you do? This is amazing.” Why are you thinking this way? I’m like, I don’t know. I watched a social media post and now I just feel like garbage. Yeah.

Dhru: [00:39:14] That’ll do it. That’ll definitely do it. I mean, and going back to that, that comment about social media, because we talked about it earlier briefly. Right. I mean, that’s a construct that, you know, as much as I do social media consulting as well and, you know, the whole thing. But it’s just as much as I see I see the value in it, like any like any tool, right? When it’s used for good, it can do amazing things when it’s used for evil or just stupidly, right? Like, irresponsibly. It can do a lot of harm, right? I mean, I know a lot of people who spend a lot of money to try to pay people for social media and they don’t know what the hell they’re doing. Neither one of them knows what they’re doing, frankly, the person paying or the person being paid. And I don’t know if I told you this before, but maybe it was. But it was like anyone with a Facebook account claims that their social media consultant nowadays. Right. Or Instagram account or whatever. And I say that’s similar to someone who says I have a heart so now I’m a cardiologist. Right? It’s not the same thing, right? You just having one doesn’t mean you know how to use it properly. It doesn’t mean, you know, the ways of writing stuff and creating content effectively and creating content that’s going to benefit that person to meet their goals because not everyone has the same goals, right? And so when you’re talking about your posting and you’re facing your like your social media presence because I mean, as a business owner, I’m sure you have one that you curate on a regular basis. Right? So what is consistent considerations you have when you go out there and say, I want to put my human self, not the authentic self, but your human self out there.

Stefan: [00:40:38] First of all, I will always say, and I hate that this is true, but it is. And every single person who has posted on social media for any amount of time will know this. The post that you’re like, This is game changing and the whole world will like thank me, nobody cares. And the thing that you’re like, Why am I even posting this blows up and you’re just like, So that also to then to the point when you have people that are going, here’s how you game the algorithm. This is how I got this many views, this is how you’re going to blow up and make $20,000 a month. It’s bullshit. It’s bullshit, it’s bullshit. They’re really repeatedly through business, there’s never been a get rich, quick, easy scheme that has actually consistently worked. I’m not saying they didn’t get lucky and that didn’t happen. It did. It’s just that most likely that’s not going to be there. I forgot who it was that shared. They were like, okay, do you think if it was so easy and could make that much money, they would tell it to you? Realistically, like they would just give it to you for free? You really think that that is the case? So when it comes to me putting out my authentic self, a lot of times I have no problem doing it. So I’ll talk about my blindness, I’ll talk about being a dad, I’ll talk about all sorts of different things because now I have an 11 month old, so that’s always fun. But some people go, yeah, but I don’t want to talk about necessarily my personal life. That’s fine. But how do you present yourself as a business owner or whatever person that works with your clients that’s going to be different. What makes you actually you instead of reading the pitch and whatever it is that does come back to the whole thing we talked about before, the who that is matches with the what and then tells you kind of the why it’s those pieces. But I think the biggest thing is don’t make it a gimmick. It’s not meant to be a gimmick. It’s meant to be fun. So, if you have fun doing it and showcasing it, you’re probably on the right track. That would be the biggest litmus test for me is if it’s fun for you, it’s going to be fun for the people watching your content. If it’s boring and dull for you. Same thing.

Dhru: [00:42:32] Yeah, I like that rule. I think that makes a lot of sense and I think more people need to follow that, to be honest with you. But when you talk to business owners, right, and you’re working with them on the messaging and on being who they are and how they can be special, how often do you or do you ever run into business owners who are like, this guy should not be a business owner. This guy probably shouldn’t run his own business. He’s not equipped or whatever.

Stefan: [00:42:57] I feel like more than I admit. I was going to mention this earlier and I steal this from Tom Bilyeu, the host of Impact Theory. He has an exercise that he likes to do with his wife, which is: No bullshit. What would it take? And the exercise is basically, you have a goal, no bullshit. What would it take? You put on everything. We’re going to murder somebody. We’re going to steal this. No. Then afterwards, it’s not saying do that stuff afterwards. Go. Are we morally willing to do this? Is this like, okay, not put in a bunch of excuses of why you couldn’t do it, but realistically go, okay, truly, realistically, could we not do this? And the reason I bring that up is I think I meet a lot of business owners that kind of go, yeah, I guess, I don’t know, like my business isn’t going great. I should probably do something about it. Yeah, you probably shouldn’t be a business owner because you should know you should do something about it and you should be doing something about it, not thinking whether or not you should. And I think that happens a lot, and that happens more so with the people that say they’re a business owner, but they’re probably running like a side hustle. And I love finding that out every single time It seems that I get that energy from somebody where I’m like, You’re not really serious about your business, are you? And then I come to find out. They’re usually working on the side doing something else. I’m like, okay, so you’re not making any money, you’re not really a business owner. You’re just saying you’re a business owner, right?

Dhru: [00:44:14] You have a hobby that you want to get paid for.

Stefan: [00:44:17] Right, exactly. I’m not saying that it’s not legitimate. I’m just saying put the same effort in. You know, if you were to completely put all of the eggs into the basket of the business and put all that energy into it, it’s a whole different way people show up.

Dhru: [00:44:29] Yeah, I agree with you. Along the same lines, when you think about people who have that mentality, right? And have that like, oh well I guess it’ll, it’ll be fine. It’ll work out. You know, I’m just, I’m just going to keep doing what I’m doing and just not worry about anything and just, you know, keep that going. How long does it take for you to be like, I’m cutting the cord with this person because it’s not worth my time or them spending the money? Or do you kind of just keep on trying as long as they’re willing to keep trying?

Stefan: [00:44:57] Yeah, for me it is. It goes back to literally what we talked about, the potential of special versus actually being special. If I see that there’s no work or energy being put towards developing the potential and there’s nothing there, I’m not seeing a spark light in their eyes. And many times I’ll even in the initial interview, I’ll go like, Yeah, I don’t know if I could help you because you don’t you don’t want it. So why would I take money from you if you don’t necessarily want it? And it’s interesting. Most of the people, they end up kind of filtering themselves out. After a while, they’re like, yeah, they pull the cord and cut the cord. I don’t because they’re kind of like, Yeah, I don’t know. I just don’t know if this is right for me, if I’m in it, whatever it might be, because I get passionately excited about pretty much everybody because I can see the potential. I know that it’s there. If they keep extinguishing that flame, that I keep on trying to light inside of them with all their limiting beliefs, preconceptions about stuff. Eventually they’re just going to walk away.

Dhru: [00:45:53] I like that. I think that makes sense. I’ve had to fire people personally, fire clients just because it’s not worth my time. One, but two, it’s not. I don’t want them spending their money and then turn around and be like, oh, it’s your fault because that’s what’s going to happen, right? They’re not going to be like, those kind of the people who have that mentality. They’re not going to blame themselves. They’re going to blame. They’re like, Oh, I hired this coach. Coaching doesn’t work. I hired this person. That that person doesn’t work. It’s like, no, they didn’t work for you because you didn’t work for yourself. And there’s a difference, right? If I go back to I forgot who said this now, but I know Gary Vaynerchuk says something similar, but the idea is like the radical accountability thing, right? It’s like you have the ultimate responsibility for your business if you’re not willing to work for it. Why do you think someone else is going to work for it for you? Right?

Stefan: [00:46:37] Absolutely. My mom, since we were talking about parents, my mom hired me as a coach, which isn’t necessarily what I do, but she was like, you seem to be all around this. Can I hire you as a coach for a hundred bucks an hour? And I was like, Yeah, because you’re not going to find anybody else willing to do it for that much. And it was like, it was nice. Like, you know, we would go out for coffee, we’d get to talk about a little more about her life and like, big of her, to take advice from her youngest son. Like, there’s a lot of growth there, too, to be fair. And it was funny because after a few meetings she goes, Yeah, you already told me that. Yeah, you already said that. And I was like, but did you do anything about it? She’s like, no, but you already told me that. I was going. Well, then I think we’re done. If you’re not going to do the things I can’t tell you the next thing because you haven’t done this thing. So what’s the point?

Dhru: [00:47:22] Yeah. I generally make it a rule not to coach friends and family for that reason, because typically they’re not going to listen anyway. And if a regular client didn’t listen, which again, the same kind of people who don’t who should not be running businesses, they don’t listen either. If they’re not going to listen, then that’s at least they’re paying me a lot of money to do that. And then I’m not personally invested in their future in that sense, right? Like, it’s not my family. It’s not my close friend. If a family member does it, then they don’t listen to me. I’m going to be really annoyed if a client does listen to me. I’m like, they’re a client. They’re not Listen to me. Then I’m just going to eventually, if they keep if they keep this up, I’m just going to fire them. You can’t fire friends and family. That’s what sucks.

Stefan: [00:47:56] Well you could, but it’s a it’s a hard process.

Dhru: [00:47:59] Yeah, it’s a little complicated.

Stefan: [00:48:01] We so I grew up in Nashville. We’re now in Los Angeles. Part of the reason that we moved was because we were trying to get away from family, because we knew that they kept on having us in this mindset of limitation of You can only do this. The only way to make money is to get a doctorate and then that’s it. You get a degree, you get a steady job, and that’s all you do. My dad had a business that he started and it literally just only took in money. It never made money. So, my mom’s belief about starting your own business is you’re just going to waste your money.

Dhru: [00:48:29] Yeah. I mean, at least see what your dad tried, though, You know, that’s kudos to him. My parents never even tried this. They worked full time for other people, Complained about everything all the time, then complained about how the bosses are never going to respect you. They’re never going because they never got respected themselves. Right. And so they’re like, Are you boss? Just keep your head down, do your work, and just, you know, it’ll be fine. Like that worked out so well for you guys. You guys are so happy as a result of that.

Stefan: [00:48:49] Yeah, I will say he did the hobby thing. He really did because he was a professor at two universities, like full-time professor at two universities. He wasn’t really running the business. It was more of just like I made an LLC and sometimes on the weekends I do stuff within the LLC and create things.

Dhru: [00:49:04] Well, that’s fair.

Stefan: [00:49:05] Yeah. So, it was like, no wonder it didn’t make money.

Dhru: [00:49:10] Yeah, well, again, like I said, at least he at least he put put it out there and tried. I think it was a lot harder to do that back then than it was now too. Right. So that took a lot more like starting an LLC today. I can do one while we’re on the call right now, literally. Right. Whereas back then you had to actually go through the process of like, get the papers, fill them out physically deliver them or mail them in or whatever, and with the check and stuff like that. And it’s just, you know, it involved some effort. So there’s some kind of I think that’s another thing that I wonder. I don’t know necessarily that I have an opinion, good or bad. I think there’s positives on both sides, positive negatives. But how easy things have become as we’ve become, like you said, technology enables us to be more of who we are, right? I think technology has enabled us to be more of the people that are in the movie Wall-E at the end of that movie. I dunno if you’ve seen that, but you know, the fat, lazy people who just like have machines even feeding them at some point because they just don’t do anything. And I think we’re getting closer and close to that because it gets so much easier to do stuff that we don’t even do easy stuff anymore. Right? We’re like, oh, how can I outsource this? How can I just, you know, get someone on TaskRabbit to go do this thing for me? Like, how do I call Uber Eats for the store across the street so I can go and on the way home they can pick up 7-Eleven ice cream, you know? So like.

Stefan: [00:50:20] Yeah, I had somebody. So with like ChatGPT coming out now and content creation with ChatGPT, I had somebody who was like, so yeah, but I thought you were like anti ChatGPT and that you were creating a group that’s all anti ChatGPT for content creation. I was like, no, no, no, ChatGPT is great and wonderful. I use the the spreadsheet guy with the guitar. I’m like, ChatGPT could not come up with that idea because ChatGPT doesn’t know how well he plays guitar, doesn’t know his style of humor. Right. Doesn’t. It might give you some general idea, but there’s, there’s still that element of humanity. And I think a lot of times I’m hearing more and more now people go, oh yeah, I’m just going to get my ideas from ChatGPT. And it’s kind of shortcutting. I’m not against it. If people want to create, by the way, I’m going to give everybody a quick little hack for content creation with ChatGPT that actually involves some creativity from your end as well, is you do a paragraph about your ideal client, you do a paragraph, this is all the prompt about what it is that you actually do. And then you say, What are the 10-15 questions that client will ask about my product? It gives you the answer. The questions and the answers do not use those answers. You have a brain. You have the questions. Now answer the questions the way that you normally would. So that’s a great way of like, okay, what should I be thinking about now? Let me find a fun way to help showcase that.

Dhru: [00:51:35] I like that. And I think it’s also a distinction to make between ChatGPT and AI in general. Ai doesn’t really do creation. It does generation because you always have to have some kind of a prompt for it to do that. It’s not going to be like, Oh, by the way, I know you gave you a prompt on this earlier. Here’s an idea I had based on that prompt we did just two seconds ago. It’s never going to do that, right? It’s not going to be like, let me create this new this new piece of music or whatever that makes sense to you. I know that they have AI that’s generating music, generating these kind of things. They’re still generating things from prompts. They’re still generating things based on other things. So they can always, you know, append or supplement additional ideas or generate things based on other things. But they always have to have that other thing. before it, right? That’s the difference between, I think, between humans and AI. And anyone who says AI is going to replace humans doesn’t understand creativity. Right? Because creativity is something we can, but that AI cannot replace. That’s why it’s still artificial intelligence. It’s not real intelligence. Maybe one day they’ll get there. But right now, in the next ten years, it’s not going to happen.

Stefan: [00:52:32] Absolutely. That’s when people ask me what really I’m in the I’m in the business of creativity. That’s what it comes down to. Because the ideas that I have for people’s content and all that, it’s not as if I create ideas for them. They have the ideas, they have the knowledge. I can’t be an expert in all the things that my clients are experts in, but I can help pull it out of them.

Dhru: [00:52:50] Right? Exactly. Oh, man, that’s great, dude. Look, we talk this forever, but we got to wrap up soon here. Maybe we’ll do a part two at some point, because this is actually a good time. And I hope you’re having fun with the fun, too. And hope listeners and visitors and viewers are having fun, too. But I’m going to closing out here. I got a couple of questions or one question really that I ask everybody, which I prepared you for inspiration-wise, right. Because that’s something I wanted. People always understand what or who were the biggest inspirations in your life to get you where you are right now?

Stefan: [00:53:21] I’m going to go through several I for a while there, absolutely adored the movie Iron Man. That’s Iron Man. Robert Downey Jr did an amazing job and I just love Robert Downey Jr in general. The reason I like Iron Man of all of them is I love the movies where they go, I’m going to figure this thing out, I’m going to build it. It’s the building process of the, literally the creativity side of it all. So that that part was relatively inspirational to me. Just constantly I’ve just, yeah, rewatch that movie far too many times. Then Tim Minchin, who is an Australian musician, he’s an incredible pianist, but he’s and also very intellectual and yet a comedian as well. It really it just showcases both of those people to me, showcase that when you’re good, it’s undeniable. Like it doesn’t it doesn’t matter where you start, as long as you’re persistent and you’re really that good, it doesn’t matter. And maybe he’s not the best pianist in the world, right? Maybe he’s not the best comedian in the world because most people in the States haven’t even heard of him. But he’s still good. He’s very good. And that kind of really helped kind of push that along for me because I when I went blind, one of the ways that I went through all that trauma is I wrote a bunch of comedy songs and other stuff on guitar and piano. That was my way because I was like, Well, if I lose my vision completely, I’m not going to be a physical therapist. I’m going to be a musician, and that’s going to be fine. Um, turns out I could still be a physical therapist. It was just the documentation that entirely did me in. Yeah, those are the two big ones. And then randomly, since I named a movie and music, I’m also just going to do an author because this guy comes up for me all the time, which is Douglas Adams Hitchhiker’s Guide to the Galaxy. Just the way that it is written. I love the things that make you do it like a double back of where you go like, ooh, a double take. That’s what it is. Not a double back Stefan, come on where you’re just like, What? What did that say? There is one specific line that always stood out to me, which was? Which is the yellow spaceship hung in the air very much like a brick doesn’t. And it’s like to me, I’m like, that’s that’s what I love that line because it’s just it’s so unexpected. It’s so something you wouldn’t compare it to. All of those combined have really fostered that that kind of that creativity and that going, hey, if you’re really good at what you do, just keep doing that and eventually it works out.

Dhru: [00:55:43] I love that. I don’t want to say anything else after that because I think that’s a great way to end. Stefan, thank you so much for taking time today, man. It’s awesome conversation. Love chatting with you all the time. And yeah, folks who want to reach out to Stefan, his information will be in the description below. And for those of you listening on the podcast, we’ll have his information also in the show notes. So thanks again. I appreciate it, man. Hope you had a good time. We’ll do this again because this was a blast. And yeah, if you’re down to come back, we’d love to have you back.

Stefan: [00:56:10] Hell yea, pleasure.

Dhru: [00:56:11] Awesome, man. Thanks a lot, everybody. Take care. Stay safe. Hit, Subscribe. Thank you all so much for listening to the Ikigai Leadership podcast today. If you enjoyed this episode, please subscribe and leave a five-star review with comments to let me know what you thought. It really helps me keep on delivering valuable and relevant content to you all, and if you want to connect with me directly, please feel free to do so on my socials. That’s at @DhruBee on Twitter, at @DhruvaBee on Instagram and LinkedIn, it’s linkedin.com/in/dhrubee. Thank you all so much. Take care. Stay safe. Talk to you soon.

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Ikigai Leadership Podcast: Dhru and Damon “DJ Realty Solutions” Johnson Talk About What It Takes To Be An Entrepreneur https://nayanleadership.com/ikigai-leadership-podcast-dhru-and-damon-dj-realty-solutions-johnson-talk-about-what-it-takes-to-be-an-entrepreneur/ https://nayanleadership.com/ikigai-leadership-podcast-dhru-and-damon-dj-realty-solutions-johnson-talk-about-what-it-takes-to-be-an-entrepreneur/#respond Fri, 20 Oct 2023 01:15:32 +0000 https://nayanleadership.com/?p=51865

Dr. Dhru B welcomes Damon Johnson, President of DJ Realty Solutions, back to the show. This time the conversation covers Damon’s businesses and how things are going, including an in-depth look at the challenges and successes of working with social media.

Damon, like Dr. Dhru, is a social media consultant and he shares his thoughts on what apps are working best for engagement right now. Socials are a necessity but it’s not always as easy as simply being a quick hit influencer and Damon talks about the longer game of building steady growth. It’s the sustainable second tier growth he looks for.

Dr. Dhru and guest Damon Johnson cover social media platform name changes, functionality, oversight, and what they’d like from the future in their conversation. They share the pros and cons of the most popular platforms and touch on how topics like racism are handled. In the world of consulting, Damon also urges clients to meet with more than one consultant to find one you fit with, one who matches your voice. Dr. Dhru and Damon also reflect on their time at VeeCon, where their friendship was cemented, and possibilities for the next convention.

 

About Damon Johnson

Damon Johnson, President of DJ Realty Solutions, is an experienced and professional realtor with a demonstrated history of working in the real estate industry. His skills are varied and include sales, investment properties, management, working with first-time home buyers, and leadership.

Damon is also a radio talk show host for the show Music and Meatless Meals out of Detroit. He received his Master of Education (M.Ed.) focused in Educational Leadership and Administration, General from Oakland University.

 

Resources discussed in this episode:

  • Gary Vaynerchuk
  • “Influencer: Building Your Personal Brand in the Age of Social Media” by Brittany Hennessy
  • Lately

LinkedIn: www.linkedin.com/in/dhrubee
YouTube: www.youtube.com/dhrubee

Episode Transcript

Dr. Dhru: [00:00:02] Hey, everybody. This is Dr. Dhru B, and I’m here to welcome you to my podcast, Ikigai Leadership. We’re going to be talking to leaders in all different industries from all different backgrounds and demographics from all over the world. And we’ll be discussing topics like leadership development, culture, DEI, content creation and marketing and all things business and entrepreneurship. Damon, welcome back. Thank you, everybody. How are you doing?

Damon Johnson: [00:00:31] Thank you for having me.

Dr. Dhru: [00:00:32] It’s great to have you back, man. Thank you, everybody, for joining in today to our Ikigai Leadership podcast. My name is Dr. Dhru B, and I’m here with my good friend Damon Johnson, aka DJ Realty Solutions. Welcome back, bro.

Damon Johnson: [00:00:44] Thank you for having me. I know it’s how long has it been? Has it been that long? A couple of months, maybe.

Dr. Dhru: [00:00:50] Since we saw each other? It’s been a few months, but since we talked, we talked on that book conversation. So we’ve been in touch.

Damon Johnson: [00:00:56] Yeah. We try to stay in touch. I got to do a better job. I got to do better.

Dr. Dhru: [00:01:00] Me too. I think. I think we’re both falling to the same trap, my friend.

Damon Johnson: [00:01:02] But that’s okay.

Dr. Dhru: [00:01:03] It’s all good. How has business been so far? I know you started social media stuff.

Damon Johnson: [00:01:07] I picked up a huge client last week and it was like, she’s family so… It’s been different because with their social I’m using their voice. With my other clients are kind of in my same realm of business, so I can kind of use my voice with their voice. So figuring out their voice is different. So we’re, we laugh. And she’s like, Damon, that doesn’t sound like me. I’m like, Are you sure? So yeah, we’re working those kinks out. But it’s been great. She referred another client to me and I went to meet with both of them yesterday. So I got ahead and behind at the same time. So it’s like, yay! New clients! But like, Oh, no, I’m behind on paperwork. But so yeah, it’s been interesting. It’s been busy, but good. Better busy than waiting for the phone to ring I always say.

Dr. Dhru: [00:02:05] Yeah, agreed, man, 100%. Congratulations. That’s awesome. You got a couple more clients and it’s always good to get that coming in. But you know, from social media side of things, I think people don’t realize that that little piece of things because, you know, everybody thinks, Oh, I got a Facebook account, I got an Instagram account, I can be a social media consultant. But no, I’m sorry. You really can’t. Right? I mean, I was reading this thing today, there’s a book out there called Influencer. And so, I mean, the content is good so far. It’s, I forgot who was by now, you know me. I don’t know authors as well as, you know, I can talk about the book titles or whatever but authors and content. Well, content I know, book titles I know, authors I don’t know as well. The book is geared towards women, which is fine because a lot of women are influencers. A lot of influencers are women, I should say. And she even says in the book, 95% of the influencers she hires are female. She doesn’t really hire the male influencers. But, you know, it’s the whole thing about, well, what do I need to be an actual influencer to actually be a social media consultant? And a lot of people think they just need to be attractive and then have a camera. That’s pretty much it. And it works for some people, it does, right? Because they get clients initially. What happens unfortunately, though, for you and I, people who actually know what the hell they’re doing, is that we get the clients the second level, right? We get them that.

Damon Johnson: [00:03:18] We get them after.

Dr. Dhru: [00:03:19] Right? So they’re like, Oh, social media is bullshit. Or like, I don’t, you know, I don’t believe in hiring marketing consultants because I’ve been burned too many times. Because you go with the wrong person, right? You’re going with somebody like these other people who don’t consider actual social media and marketing tactics and thoughts and strategies, and they just want to say, Hey, I’m just going to be hot and post. And they don’t realize that, Oh, no, there’s more to that. That’s actually strategy behind it. You have to actually have their voice, right? It’s authenticity, brand authenticity, creating a brand, right? All that stuff has to be considered.

Damon Johnson: [00:03:48] I remember years ago it was myself, my older sister and D-roc. We were on the phone for an hour arguing about the width of the lettering. My broker walked in like, What are y’all talking about? And it was something about the width looked wrong or something. You can overthink stuff so fast and you can… Social is weird because you can overthink it and not post it and post it and be like, crap that looks awful or ooh, it’s too spacey or whatever. Because I’ve posted for, I’ve posted for clients and I thought it looked great. But one time somebody’s head was cut off and I was like, Whoops, because there is no magic system that shows you what it’s going to look like on every page. It can show you what it’s like on some pages, but then you’ll know how the social, how the platforms go. You can think it looks one way and you look at it like, that’s not, that isn’t what you said it was going to look like. So it’s a space where you’re right, we get the leftover when they finally realize like, Oh, I haven’t made any money or I didn’t get the reach I was supposed to get. So can you fix it? I’m like… And then, I don’t know if you run into this, I’ve run into people with multiple accounts that need working on. I’m like, Why do you have so many pages? I’m like, you have four Facebooks, four Instagram. I’m like, listen, you need to reel this on in. I’m like, Oh, no. So I try to tell them, Hey, you have a lot going on and none of it is telling the right story.

Dr. Dhru: [00:05:45] I think the two are related, right? That whole having five or six pages or whatever, and then combined with the idea of you don’t know how things are going to look until you post it sometimes, that’s getting better and it’s gotten a lot better than it used to be, right? I mean, you think about even five years ago, right? Posting and content creation and whatnot was for like the elites, right? You know what I mean? Like, because you had to know how the heck you were doing. Like, take this set up right here, right now, you and I have right now, right? Streamyard. Streamyard was not always as easy.

Damon Johnson: [00:06:14] No. It was awful. It was awful to use.

Dr. Dhru: [00:06:17] When it first came out, it was like, what? You gotta do this? And you basically you have to be a programmer and have the API yourself.

Damon Johnson: [00:06:23] I looked at it years ago and I was like, Oh, I don’t have time for that.

Dr. Dhru: [00:06:27] No, absolutely not. I was like, What in the hell? And when I first saw like, you know, the Gary Vee’s guy, Dustin, he did a video during 2020 about how the setup for, I think it was Streamyard at the time, and it was, I was just like, This is so complicated. I don’t even want to bother with this. And I was like, just no.

Damon Johnson: [00:06:44] That’s why I got from D-Rock. I was like, Bro, I said, Oh, I’m not a techie. I know just enough to get things set up. If it’s like less than ten steps, you got me, but more than ten steps, I’m like, Oh, oh, no. Same thing with Zoom. I go in with Zoom sometimes and I’m like, Listen, I’m here just for this meeting, all this other stuff. I don’t have time for that, in a good way. I’m like, I’m sure it’s fantastic and I’m underutilizing it, but it becomes a time thing. If things are cumbersome, I need to have systems that I can use in my car, as I’m walking, wherever. So easy is always best for me and my clients.

Dr. Dhru: [00:07:26] Yeah. That’s the whole thing, it’s gotten so much easier, right? It’s not to the point where it’s like super, super easy, but it’s easier than it used to be in terms of how to use things and whatnot. And the barrier to entry is much, much lower than it used to be. And I think, you know, back in the day you used to have to have separate Facebook accounts for different things you wanted to do, right? Like you used to have your personal which is like just, you know, I had my personal and then I had my business version of me out there, you know, that I want to segregate from my personal side because I don’t want, you know, people, my personal stuff coming into like my business stuff or whatever. And now you can separate all that, right? You can separate all that stuff on one account. And again, you couldn’t do that back in the day. So I think that’s why people don’t understand, Oh, I need to have a separate page for my business page. I said, No, you can just have a page for your business. You don’t have to have a whole other personality for your business. Right?

Damon Johnson: [00:08:09] What the platforms, they’re listening to us a little bit where we’re like, Hey, we like you, but we aren’t all programmers. Like, Hey, um, I need this just to work.

Dr. Dhru: [00:08:21] Yeah, I need to get your thoughts on this. And this is, this is a serious situation here. Meta Business Suite.

Damon Johnson: [00:08:27] Well, what if I told you I went to the Meta school where they were here. I’m certified in it, if that, I don’t know. I like it. I think it could grow pages and businesses to the moon. I don’t know if I would pay for it. Like the way that they showed us how to set up when we’re selling things, from ebooks to lotions to whatever, that was absolutely fantastic. To me, that was the best part of the whole program. It just really depends on what you or the client is trying to do, because like I tell my clients a lot, a lot of them want to do, you know, the paid ads, whatever, or whatever. I’m like, But you don’t even respond to your comments. So I’m like, You got five comments from three days ago and you haven’t even liked it, said anything. But what they’re doing is set up really well. It’s very easy. It’s ease of entry, ease of everything. I need to look, revisit the price points because then it becomes a game of am I running it or is it running itself?

Dr. Dhru: [00:09:48] I think we’re talking about different parts of the system because the part I’m talking about is the totally free part. That’s just the business pages that combines Instagram and Facebook’s old interface, because I think, I like Facebook’s old interface a lot. I mean, I think it was simple. It was easy to use. When they combined with Instagram, maybe they fixed it since they had this experience, but permissions were all messed up, where to find stuff was messed up, like different settings and different campaigns and whatnot. And this is all the free version. It’s not the paid version and maybe the paid version is easier. Maybe that’s the incentive to buy the paid version. Is it? Maybe it makes more sense, but I don’t know.

Damon Johnson: [00:10:20] For my real estate stuff, it used to be super easy to do the ads through the business manager, through your Facebook business account, just to set the ads up and get them going. Well, when Meta/Facebook went to Congress and they were like, No, no, no, no, no. They made it so hard for us to even run an ad that, you used to could just put a video in of your newest listing, do an ad form to collect people’s information, segment it a little bit, set your amount and be done with it. It’s gotten so difficult to even run it now to get it set up where I really don’t even bother with it. I’ll do a boost every now and again, but it’s like the setup of it for business, to have your businesses in there is fine. When you start running ads and you know the going back and forth between the pages, like I have a client, when you try to connect a business page to your personal page from Facebook to Instagram, sometimes the post transfers over, sometimes it does not. People don’t know whether they have a business Instagram or a personal Instagram. I have a client who has a huge Instagram following, but the music doesn’t always transfer over, right? They have the 10,000 plus on the one page, but they don’t have it on the other page. So it’s very hard to remember as a person who’s doing the posting where they have the most followers that yada, yada, yada, yada. It’s a lot and I wish that they would before, like you said, before, they would have combined the two platforms, they would have got some of those kinks out for lack of a better term.

Dr. Dhru: [00:12:08] Yeah, I think that’s what it was. It’s just when they combined everything, they were too quick to do it. They didn’t do it properly though, like in terms of thinking it all the way through from a user perspective, like how is this going to come across and make sense to a user, someone who has even one business, much less multiple businesses? Right? And if you’re talking about from a social media manager point of view, if you’re managing multiple different accounts, switching between those accounts is a bitch, right? And being able to do that and keep track of what’s what and where it is because I was, I mean, we both have agencies, right? We’re trying to do this for our clients and we were trying to find something with one client and it kept taking us to the other page and the other client’s page. And I’m like, Dude, this is not what we’re trying to go Like, you’re going to post on the wrong account, you know what I mean?

Damon Johnson: [00:12:52] It’s, and then sometimes you have a client with multiple Facebook pages and you trying to get into the one, it takes you to the other page. And I’m like, No, I’m not posting on that page of theirs, but it’s just this, it’s a thing. And then I don’t know if you’ve posted for people on LinkedIn, it’ll let you in most of the times, but every now and again it’ll ask you for a password. Every now and again. I’m like, I know their passwords, but I’m like, I don’t feel like, I don’t want to look this up. I’m like, it’s, I get what they’re doing with privacy and whatever, but sometimes it gets to be a headache where you’re just like, Listen, this isn’t the page I want it. You have to, like you said, make sure you’re on the right… I’ve posted to the wrong page before. Yes, I have.

Dr. Dhru: [00:13:37] We’ve all been there. We’ve all been there. We’ve all been there, dude.

Damon Johnson: [00:13:41] Like, sorry. It just happens. It happens. And then I don’t know if you’ve noticed this, if you post, let’s say you’re posting to their Facebook and their Instagram page, same message. The text gets squished when you go. You have to go back in and be like space, space, space. Backspace, backspace, backspace. I’m like, You can’t just set it and forget it. That’s why people are like, Well, do you use a content planner and I go, No, not, I thought I have, but no, not now because you can put it in there, but you still don’t know what it’s going to look like.

Dr. Dhru: [00:14:20] The content planners. I mean, they’re great in theory, right? You got Lately, which is probably the best one in the market at the moment. And then you have things like Hootsuite and what else? What else is out there. You don’t know what you’re going to get on the other side of that. If it’s just an API conversation, well, that’s a computer checking it for spell check. It’s not checking it to make sure it looks right.

Damon Johnson: [00:14:39] Yeah, if they can develop one, that is a reasonable price that is specific to each platform. If they develop one just for Facebook and Instagram, I would be ecstatic. I could handle the other pages. Great, because most of my clients only really want me to do Facebook, Insta and LinkedIn for them. If I could get a content planner that did Facebook and Insta the right way for like 20-30 bucks a month, great. I don’t want to up my price just to do the content planner to then only have to go back in and triple-check to know what they’ve done, so. But speaking of that, have you ran into this where sometimes Facebook will let you schedule and then sometimes it won’t?

Dr. Dhru: [00:15:25] Yes. Yeah. It’s like, oh, it just feels like it sometimes. It’s like, oh, yeah, you know.

Damon Johnson: [00:15:29] I thought it was just me going crazy. I went to do a post for myself and it was like, Well, do you want to schedule this for now or later? I was like, Oh, why don’t you do this all the time? It just, it’s willy-nilly how it comes up. It’s just, you know, like whatever.

Dr. Dhru: [00:15:43] I think what’s happening there is it’s, because a lot of platforms will do this, it’s a beta test without being a beta test. Right. So they’re testing different features in different markets to see what happens and see how it’s used. And then they’ll take it away. They won’t even, it’s like a soft launch, right? So they’ll see how much people use it, how they use it, if it works properly, that kind of thing. And then they’ll take it away until while they make corrections to it and fix it or whatever. And then they’ll make a big announcement later on when whenever they do, like the next round of release notes or whatever, they’ll be like, Yeah.

Damon Johnson: [00:16:12] I would love something like that. If it just does what it’s supposed to do. It’s not crazy expensive. I’m fine with it. But right now I’m like, No, this isn’t it.

Dr. Dhru: [00:16:24] Yeah, I mean, that’s just one of those software development things that they’re probably working on, trying to make sure that it works and stuff with the right markets, but…

Damon Johnson: [00:16:31] They’ll get it right eventually.

Dr. Dhru: [00:16:32] Yeah. I mean, it’s, as long as they don’t keep twisting it the wrong way. I mean, I think right now, you know, what’s going on with Twitter / X / whatever the hell it’s supposed to be called now. I mean, that’s a whole mess. I mean, I think, so okay. Well, I’m curious what your thought is on that. What’s your thought on the whole Elon and X / Twitter fiasco going on right now?

Damon Johnson: [00:16:52] Oh, it’s the conversation we were on with Ben. Twitter. I love it. I should say hate it at the same time. I love it for the sense of community that we have within our group. If I haven’t talked to you in two days, I know you’re going, I know I can get you right on Twitter. That piece I love about it. The piece that I don’t love about it is that it’s a lot of racists on there who don’t get checked. And I’m like, I’m not going to be the voice for black America, but, you know what I mean? I’m just not, I don’t have that energy anymore. And I’m just like. I shouldn’t say it lets things slip through the cracks. It’s become acceptable. To lead with race on there and not have anything happen and then if we say something we’re seen as crybabies, you’re too soft or, you know, the small, don’t try that in the small-town thing. I looked and I was looking on people’s pages like, are y’all serious right now?

Dr. Dhru: [00:17:58] With Twitter specifically, it has become that kind of I mean, look, there’s a place for free speech, right? There’s an argument to be made there. Fine, right? I totally agree people should have the ability to say whatever the hell they want to say. Fine. Right. Free speech. However, there has, like with anything, there’s got to be a free, there’s got to be a line where it’s like, okay, free speech, but not hate speech, right? Like we can’t get into the world of hate speech. And again, even that world, though, I think part of the problem with this is also created by, because you have people on the right and the left fighting all the time. Right? But people on the right who are arguing for free speech are also, they’re making that argument because people on the left are trying to curtail free speech so much, right? I find myself fighting my place further and further into the middle of this conversation at this point. Because I’m, I used to think I was left, right? I used to think I was I was a fully like liberal person. And now some people out there make me feel like, dude, I feel like a Republican half the time. You know what I mean? Like, it’s crazy, but it’s just like the things that you’re not allowed to say, which are just like, That’s not hate speech, though. Just because you’re interpreting it as hate speech doesn’t mean it’s hate speech. However, there are things out there that actually are hate speech and are being treated with the same kid gloves as other things over here that are not the same. Right?

Damon Johnson: [00:19:13] Right. Sometimes when I hear stuff, I’m like, Okay. And then sometimes when I hear stuff, I’m like, okay, now, you know, like you aren’t a teenager or whatever, you know, you were trying to be funny and not funny, you know what I mean? It’s like, come on now. Like, you know what you’re doing. And I think with Twitter, it just is like a free for all. And my mom used to always say about things like that, something has to happen for something to happen. And like, with the school shootings and whatever, when somebody’s famous child or somebody super rich person gets shot, God forbid, that’s when you’re going to see real change when the right person gets bullied or, you know, pushed too far that’s when something, you know, will happen. The way that people talk, and I mean, I’ve blocked some friends and I’m like, uh, it’s me. I’m like, they have the right to say what they want to say. I have the right not to listen to it. So. Same thing with Twitter. I’m like, to me, it could have been a star. To me. It had all the makings of being one of the best platforms. I knew when they were like, Oh, you got to pay for that blue check.

Damon Johnson: [00:20:38] And you can only have so many views and so many… I’m like, You got so much other stuff to worry about besides, you know, the paying for it. And I would rather pay for a better version of it than what I’m getting now. And oh, Trip and I had this conversation. I want to open my Twitter back up, but I can’t because I’m going to get so much crap. You know what I mean? Not crap towards me, but like right now I got it programmed to like NFTs, real estate, social media, VeeFriends. I got mine cocooned where I’m like protected, because when I opened it up and I looked at other people’s stuff, I’m like, Oh, this is giving me a headache. So somebody else asked me about Twitter and I was like, Oh, I don’t go to that side of Twitter.

Dr. Dhru: [00:21:32] The dark side of Twitter.

Damon Johnson: [00:21:34] Yeah, I don’t go to the dark side of Twitter. Um, and when it becomes too much, I know that I’ll be leaving. I can, if it continues the way that it’s going, I just won’t be there.

Dr. Dhru: [00:21:45] Yeah, no, I agree. I think for me right now, the way I use it is I need to be more intentional about separating, segregating my pieces of like, making my lists, so to speak. Right? Because I never actually, I never really used lists since the beginning of Twitter, I used it very closely at the beginning and then that was about it. But I need to get back to that in terms of like curating who I talk to and who is on the different list, because you get these promoted ads that are just ridiculous. Like, I can’t tell you where I’ve gotten all these ridiculous like, Trump ads and what else? And I’m like, Dude, I could not have any interest in this at all, but I use it primarily for crypto, for VeeFriends stuff. Right? And then, like you said, talk to some people that I haven’t talked to in a long time, you know what I mean?

Damon Johnson: [00:22:27] Because it is very current. The news, the artists, its very on trend as far as the good stuff, it’s better than the news because it’s right on it. It’s very quick hitters, it’s, that’s what I love about it, that it’s very like you said it’s very on trend and what you want to use it for is right there, you don’t have to do much digging.

Dr. Dhru: [00:22:57] But that whole limitation thing that didn’t make any sense, like you exceeded your quota for the day, like dude, and the whole bullshit Elon explanation like, oh well, I’m gonna make people go back to their families like, no you’re not, dude. You’re just. You’re just trying to make money off making people pay for shit. That’s all you’re trying to do. Honestly.

Damon Johnson: [00:23:14] There was no way I was paying for that piece of it. I was like, Nope, no, no thank you.

Dr. Dhru: [00:23:19] I do pay. I pay for the blue check mark, I’ll be honest, it’s just because I want to, I don’t want to be limited to who can see my posts, right? Because I like, I want to get my work out there. I’m trying to, still trying to grow my channel, still trying to grow stuff in general, right? But I don’t know how long I’m actually going to do it for because I’m not sure if it’s making a difference.

Damon Johnson: [00:23:35] How much is it per month?

Dr. Dhru: [00:23:36] I think it’s $12.99. Okay. It’s not horrible. I mean, it’s not like ridiculous. If it was more than that, I don’t think I would do it, honestly.

Damon Johnson: [00:23:44] Can you tell the difference that… Does it give you like a report of how many people have seen it or?

Dr. Dhru: [00:23:49] It shows you in analytics. I’m not sure if you can see analytics without having the blue checkmark, but it shows me analytics of…

Damon Johnson: [00:23:54] Well you used to see it. I don’t know how to even check them forever.

Dr. Dhru: [00:23:57] Yeah, I haven’t seen it in a while. So I looked at it. I look at it now, I guess I can see it now. I can see how many people see my post. How many people, you know, like that kind of thing. Like how many new people engaged about that post versus people who follow me, that kind of thing. You can see stuff like that, I believe, from like an analytics, like metrics point of view. But like, I know that the argument was, I don’t know if this is actually true, maybe it’s not true and maybe I should just cancel my blue check and see what happens, but that your post would be limited to just people who follow you if you don’t have blue check. Or people who reshare it, they have to reshare it in order for other people to see it. I don’t know if that’s true or not.

Damon Johnson: [00:24:28] But see what’s so funny, which is weird because I can get more response on Twitter than Facebook.

Dr. Dhru: [00:24:35] Response like in terms of people seeing your post.

Damon Johnson: [00:24:37] Like in terms of retweets, comments or whatever. I can post a video on Twitter and get 400 views, same video on Facebook, it’ll take me three days to get 400 views. So for me, I was like, Do I need this check? Like I tell, none of my clients have asked for it. They’ve only really been asking about Instagram and Facebook because it’s more local, localized business for them. They don’t have a state, a national, they don’t have a national business or companies or anything like that. So I always tell people, I built a lot of my DJ Realty brand on Twitter. I said, some of my best friends have come from Twitter, which is like we said, which is a shame because I love my Twitter people. It’s really, I don’t know if, I tell people if Twitter was local for me, I’d be a multi-millionaire. So like.

Speaker3: [00:25:37] It’s just, it’s a very interesting place. I think, business wise I get the move. Brand building wise, I’m like, I don’t know what that X is about. I’m just like.

Dr. Dhru: [00:25:54] I don’t know why the X rename. Like, I don’t get that.

Damon Johnson: [00:25:57] Twitter to me was running itself. You didn’t need to, it didn’t need a rebrand. I’ve never heard anybody say, Oh, I’m going to jump on X right quick. I haven’t heard that.

Dr. Dhru: [00:26:11] I don’t think we’re ever going to hear that, honestly. Everyone still calls it Twitter.

Damon Johnson: [00:26:15] When that X pops up on my phone that I got an alert, I’m looking like, who is it? Like, what porn company is this? I’m like, Yeah, still look exactly like, who is this?

Dr. Dhru: [00:26:25] I’m like, wait, is this like X video or something? Like, what the heck is going on? Why is this on my phone? You know?

Damon Johnson: [00:26:30] Yeah, I still look like, what do you mean? Who is X? So, yeah.

Dr. Dhru: [00:26:36] One of those undeserved rebrands things that you know, again, I don’t know what Elon’s doing. I mean, he’s a very smart guy. He’s got to know. He’s got to know. To some extent, honestly, I feel like he’s just kind of fucking around.

Damon Johnson: [00:26:50] Right, because he was like Space X and this X and that X and this is going to sound terrible, I wish he would just run the company and we wouldn’t know who he was, really.

Dr. Dhru: [00:27:01] Yeah, kind of yeah.

Damon Johnson: [00:27:03] Or like Zuckerberg, he doesn’t, even though I heard, you know, all the stories, the movies, I don’t know that man personally. I have no opinion of him personally. I know what he gets on Facebook, Meta, Instagram, WhatsApp, he’s talking about use this feature, use that feature. We’re developing this, we’re doing that. Whereas with Twitter / X, they’ve never been like, Oh, we’re going to help y’all, you know, do this or we’re going to help you guys learn how to, I’ve never learned anything from them. It’s always been from other users. I’ve never had a sense that Twitter had any admins or any, you know what I mean? It’s like….

Dr. Dhru: [00:27:53] Yeah, people behind the scenes, like it’s just like…

Damon Johnson: [00:27:56] You open the door and the kids go in the classroom and you just, don’t kill each other. And there you go. Whereas with Facebook / Meta I think that’s what they have over everyone. Same thing with LinkedIn. Linkedin, I’ve never had any direction about, Hey, I’m the president of LinkedIn. This is how you use LinkedIn. There’s never been, it’s been social media experts and, you know, whoever telling us how to use it, but never any concrete, Hey, this is from us.

Dr. Dhru: [00:28:31] Yeah. And I think part of it’s also there’s a brand difference, like, you know, Facebook, Zuckerberg’s the face of Facebook. Right. He’s the face behind the Facebook, whatever you want to call it. I think the Meta rename is stupid, too, by the way. I think that’s a horrible name to name it.

Damon Johnson: [00:28:45] I was like, What? What?

Dr. Dhru: [00:28:51] So we’re going to the metaverse. So we’re going to call it Meta now. Like, no, because this is not the metaverse yet.

Damon Johnson: [00:28:57] It was okay with just being Facebook because nobody says metaverse. I know when I’m giving a talk or something, somebody they say, Oh, it’s called Meta now. And I say, Who’s saying that?

Dr. Dhru: [00:29:11] Dude, the only people I know who call it Meta are people who work at Meta. And even they are like, Yeah, it’s Facebook.

Damon Johnson: [00:29:16] I said, nobody that I know. Gary doesn’t even say Meta. He’ll say Facebook. Nobody says Meta. So, no.

Dr. Dhru: [00:29:26] No. No one. I know a couple of people who work at Facebook, they’re the only ones who ever refer to it as Meta. And that’s probably cuz they do it professionally, but again, even they’re like, Yeah, it’s just Facebook, you know, whatever. They don’t really care. It’s okay because it doesn’t really matter.

Damon Johnson: [00:29:39] I’m like, It doesn’t, nobody. Nobody calls it that. So it’s all good.

Dr. Dhru: [00:29:45] Oh, man. Well, one thing I want to talk to you about quickly. VeeCon. So, we’re what, a couple of months out from VeeCon, it just, you know, wrapped up. It was a whirlwind of a couple days. And also it was also apparently a rainstorm of a couple days, too. That was, that was crazy. So what was your biggest takeaway you’re still working with right now, you know, a couple months later?

Damon Johnson: [00:30:06] Oh, goodness. Oh, timing and shooting my shot. The timing of it, not… pretty much not getting in my own way and just constantly, but constantly pushing myself at the same time. Just actually doing it. Getting organized with my time. It’s just there’s so much to work on. But for me, the timing piece was like, Don’t overthink it, don’t overthink it. Just, you know, just put it out there. If you want somebody on your show, just ask them. The worst they can tell you is no or not right now or whatever. There’s a guy, a local guy here who’s famous. He’s an athlete here. We know each other, but not like hang out, but we know each other enough to see each other like once or so a month, the same circle. And I’ve asked him a few times to be on the show, blah, blah, blah, blah, blah. And I’m just like, forget it. I was like, I’m just because I felt like I was wasting my time and his time at this point, I’m like, you know, I want you on the show. It’s like, But I was like, with timing and easy could I have somebody else on that would be easy and that would appreciate the time of being on the show? You know what I mean? It’s like, I think with a lot of times we chase after people who don’t want to get caught or they want you to keep chasing them. I’m just like, whatever. If you’re going to do the show, do the show. If you’re not going to do the show, don’t do this. It’s like, you know what I mean? Because at this point, this podcast is going to go viral and here you are on CNN. You know what I mean? So you just never know when people ask you to be on their show or whatever. I literally be like, I always say yes. I do. I’m like, Yep, yep, I can do it. Just let me know when I can do it. Um, with VeeCon, I think, oh God, I don’t know. There’s so much, there was so much going on, but in a good way. I still wish they didn’t have the classes overlapping so much.

Dr. Dhru: [00:32:25] Yeah, the different tracks. Yeah. Because there were some good tracks. I mean, you almost have to do that though, right? .

Damon Johnson: [00:32:32] You almost have to because there’s no way. There’s no way to get everybody on with who DJ wants to see at, you know what I mean, at nine, ten, eleven, twelve, one o’clock lunch, come back, go home. It’s impossible to do. I don’t know. It just was like, you got to pick your battles. You got to pick who you really want to see, what message you really think you can get out. Because I really had no plans on staying for the Under Armor guy.

Dr. Dhru: [00:33:04] Oh, yeah? Yeah. Kevin Plank. Yeah.

Damon Johnson: [00:33:07] I know who he is, kind of. I was like, Yeah, I end up loving his message like, Oh, this is fantastic. Like, okay, here we go. Like, sometimes you sit in those and you just never know. It’s like, oh, all right. So they’re saying we should know early where it’s going to be at. Come on, Detroit. I don’t know if it’s going to be close. Far? I don’t know. It’s just, I’m not going to Florida. Let’s get that right out there right now. I am not. I am not getting trapped in ‘We don’t like brown people land’, so I’m just not. I’m like.

Dr. Dhru: [00:33:48] I mean, depends on what part of Florida. I mean, Miami is not too, too bad, you know, but yeah, pretty much anywhere else in the state. Yeah.

Damon Johnson: [00:33:54] Yeah. I’m like. I’m like, um. Yeah. So.

Dr. Dhru: [00:34:00] I don’t think it’s gonna be in Florida. I mean, he’s been pretty solidly in the Midwest mostly.

Damon Johnson: [00:34:07] MidWest/East. Yeah, I’m thinking he wraps it up in, New York is so hard to have something at.

Dr. Dhru: [00:34:12] It’s not going to be New York. There’s no way it’s going to be in New York.

Damon Johnson: [00:34:14] Yeah, New York is too hard and too expensive. What would you, Jet Stadium? It’s like MetLife Stadium. It’s like, what would you?

Dr. Dhru: [00:34:22] It’s not even in New York, that’s in New Jersey.

Damon Johnson: [00:34:24] It’s like, where would you have us at that we could all get, we could never make the time if something started at nine, we have to leave your hotel at seven.

Dr. Dhru: [00:34:33] Trying to unless it was like, what do you call it that? That place, where they have New York Comic Con, Javits Center. The Javits Center would be big enough. But I don’t think, it’s expensive.

Damon Johnson: [00:34:44] It’s expensive. Like, where would we all stay? We could not pull it off for a couple hundred bucks. We just could not.

Dr. Dhru: [00:34:50] It’s like $600 a night for a hotel in New York. It’s not going to happen.

Damon Johnson: [00:34:52] You sleeping in… am I sleeping in your bed? You’re sleeping in my bed? Yeah, it’s me, you and four other people in two twin beds. Like, all right, scoot over.

Dr. Dhru: [00:35:01] Right. I think Detroit is definitely a possibility. I think because, I think even Chicago might be good. I think I really think Midwest.

Damon Johnson: [00:35:08] I was thinking he was going to pick Chicago. And here’s why I thought Chicago, when he went for that-

Dr. Dhru: [00:35:13] –car convention.

Damon Johnson: [00:35:15] He went for the car convention. And then when I saw him there for the VeeFriends toy launch at that Macy’s. I was like, Why is he in? The Macy’s is huge in Chicago, I get it. But I always overthink everything. I was like, they scoping out cities. I said, They’re scoping out cities without telling us they’re scoping out. I was like, Why is he here in the middle of October? I’m like, Mhm. Here we are. I’m like, Yeah, it’s either Chicago, Detroit, Cleveland. Um. Hell even DC, but DC is busy too. It’s like.

Dr. Dhru: [00:35:54] DC’s expensive. It’s busy.

Damon Johnson: [00:35:54] DC is expensive.

Dr. Dhru: [00:35:56] I don’t know if it’s going to be. I mean, I wouldn’t mind it, but I don’t think it would be like, Hey, I don’t think it’ll be DC. I think it’s going to be somewhere in Midwest. And you know, to your point, I think, you know, it was one of those things where it’s hard to see everybody you want to see there, right? Yeah. Almost. Honestly, I because I didn’t know who Andrew Schulz, I knew of him, but I didn’t know he was as funny as he actually is. Because I watched some of his comedy since then and he’s actually pretty funny. I actually, looking back, I wish I’d gone to that night. The performance of Andrew Schulz that night of VeeCon. I remember we got dinner. We all.

Damon Johnson: [00:36:28] Yeah, I was like…

Dr. Dhru: [00:36:29] We were tired. I mean, we were exhausted, dude. I mean, you know, it was a long day.

Damon Johnson: [00:36:33] I’m a grandpa at night. I’m like, What?

Dr. Dhru: [00:36:37] I’m generally not, But that was an exhausting couple days. So it was just like, yeah.

Damon Johnson: [00:36:43] It got to the point where I was like, You know how you use all your energy for the day? I was like, Because you want to be on, you want to be nice, you want to not miss anything. You know, you could look the wrong way and miss people. You’re like, wait a minute, who is that? So you kind of want to be on. And when it was over, I was like, We got to go back and do what? Like, wait a minute. So my goal, my goal for the next one is to at least go out once while we’re there. At least to go to one of the nighttime things.

Dr. Dhru: [00:37:17] I’m going to try to go to actually all of them if I can, because I do think it’s worth it to try. I mean, especially the last one, right? I don’t know.

Damon Johnson: [00:37:24] We went to, I’m we’re going, I’m like, you go like, Damon wake up.

Dr. Dhru: [00:37:30] I’ll be like, Yo, wake the fuck up. Let’s go, let’s go.

Damon Johnson: [00:37:33] I wake up like, where are we at? Like we’re here, you asleep like what?

Dr. Dhru: [00:37:38] Oh, man. Well, as I’m wrapping up here, just got to, you know, I want to thank you again for being on the show. But what’s a message that you want to leave folks with from any point of view, from a personal perspective, from another point of perspective, you know, whatever business perspective, whatever you want to leave folks with.

Damon Johnson: [00:37:53] Just be as nice as you can be to people. You just never, I know this, you’ve heard, everybody’s heard this before, You never know what somebody’s going through. You never know what that person behind you in line is going through, what that person behind the counter is going through. Um, if we could all just be… And I don’t mean you have to be a doormat, but, you know, you just give a smile or a wave or a nod because we, in this economy, we’re all one invoice away from disaster.

Dr. Dhru: [00:38:27] Yeah. That’s very true.

Damon Johnson: [00:38:27] Did you pay your bill? Please let that check come through today. It’s like. So you just never know. And I try to I’m not perfect by any stretch of the imagination. I try, when I don’t have something nice to say, just to be quiet. I’m like, just be quiet. Or I just wait till my small circle is just like, Can you believe what that flippity flap said to me earlier? But yeah, I just try to, you know, treat people like I want to be treated, whether it’s I go up for a big company pitch or a small business pitch or a mom and pop shop, I try to, I treat all my presentations, you know, the same. You know, tell them what I can do, what I specialize in. I had a meeting the other day with a small shop, and he was like, he was meeting with other people. And I was like, Great, please do that because I don’t want you to just settle on me. I don’t want you just to get me and be like, I should have talked to Dr. Dhru, too. You should. I tell people you should because you just never know. So he was like, Really? I was like, Yeah, I’m not, I don’t have any competition. We all do the same and different things at the same time. So yeah, I just try to treat people normal and easy and. I want, when you meet me, to be like, I really liked him. Or he just, I liked him or he just wasn’t for me.

Dr. Dhru: [00:39:57] Oh, I mean 100%. I mean I totally agree with that, man. I mean, there’s a client actually that I’m going to, I’m introducing to another coach because I want him to meet multiple people and make a right choice. Like, fit is everything with coaching, right? Same thing with social media. Right? You got to have people who have the same, not the same, but who understand your voice, understand who you are, understand your brand. Right? And are able to recreate that as much as they can. Right? So if they don’t align with it the way you want them to, you shouldn’t be stuck with that person.

Damon Johnson: [00:40:24] You should not because you’ll, you won’t like it. You’ll be like, How can I get out of this contract? I’ll get me out of here. Don’t use Damon. Don’t use Dr. Dhru. And none of us want that. So, yeah, I try to be as nice and a truth teller as I can be, like, I’ve had clients that have asked for stuff. I’m like, Oh, I don’t have the capability to do that. This one guy wanted a national campaign. I was like, Oh, you need a publicist. You need a publicist in a bigger shot than I have. You need at least $10,000 at least to pull any of this off.

Dr. Dhru: [00:40:58] Some of the bigger publicity companies are probably looking for more of a minimum of 50 K.

Damon Johnson: [00:41:02] Yeah, I was like, good luck. I just was like, he wanted a national campaign and I was like. On social or on the networks?

Dr. Dhru: [00:41:14] Yeah that’s that’s a… Socials, yeah, absolutely. We can do that easily. Right?

Damon Johnson: [00:41:18] Yeah, I said social, yeah.

Dr. Dhru: [00:41:19] But networks, that’s publicity. That’s a publicist.

Damon Johnson: [00:41:21] He wanted to be on the TV screens and I’m not mad. Empty your wallet and knock yourself out.

Dr. Dhru: [00:41:28] Well, Damon, appreciate it, man. Thanks so much for being on the show and I really appreciate your time. And always messages are always great, on point. Everyone, thanks a lot for tuning in to this. And you know, Damon Johnson, if you guys are in the Detroit area looking for a house or mortgage or want some support with social media, DJ Realty / Damon Inc, those are the place to go check it out. So Damon, thanks again. Appreciate it, brother. We’ll catch up again soon.

Damon Johnson: [00:41:50] I appreciate you, brother. Thank you so much, everybody. Appreciate it.

Dr. Dhru: [00:41:52] All right. Take care, guys. Hit like, subscribe, share with somebody who might find it helpful. Take care.

Dr. Dhru Bee: [00:41:57] Thank you all so much for listening to the Ikigai Leadership podcast today. If you enjoyed this episode, please subscribe and leave a five-star review with comments to let me know what you thought. It really helps me keep on delivering valuable and relevant content to you all, and if you want to connect with me directly, please feel free to do so on my socials. That’s at @DhruBee on Twitter, at @DhruvaBee on Instagram and LinkedIn, it’s linkedin.com/in/dhrubee. Thank you all so much. Take care. Stay safe. Talk to you soon.

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Ikigai Leadership Podcast: Dhru and VeeFriends Talk About Gary Vee and Twelve and a Half Continued https://nayanleadership.com/ikigai-leadership-podcast-dhru-and-veefriends-talk-about-gary-vee-and-twelve-and-a-half-continued/ https://nayanleadership.com/ikigai-leadership-podcast-dhru-and-veefriends-talk-about-gary-vee-and-twelve-and-a-half-continued/#respond Thu, 19 Oct 2023 00:52:59 +0000 https://nayanleadership.com/?p=51856

In part two of the Twelve and a Half episode, Dr. Dhru Bee continues his conversation with three guests – small business entrepreneur Ben Harbuck, realtor Damon Johnson, and entrepreneur Brittany Maas. They dive more deeply into what the values espoused in Gary Vaynerchuk’s book, Twelve and a Half, have meant to them and their businesses.

Ben, Damon, and Brittany discuss conviction and kindness in respect to conducting business, and touch on the subject of Bad Money. The idea that a sale must be made at any cost is one that they reject, choosing instead to focus on what might be best for the client in each case. But they also flip the script to address what is best for themselves as entrepreneurs and how to establish boundaries against clients who would seek to drain them.

Dr. Dhru and guests Ben, Damon, and Brittany continue to examine Gary Vaynerchuk’s book, Twelve and a Half, exploring ways in which they each apply what they’ve learned from Gary. They talk about the order in which Gary’s steps may vary from individual to individual, integrity in business, the sense of therapy contained within what is essentially a business book, and experiences with VeeFriends and meeting in person. Don’t miss this conclusion to the inspiring conversation started in part one.

 

Resources discussed in this episode:

  • Gary Vaynerchuk
  • “Twelve and a Half” by Gary Vaynerchuk
  • Ken Honda

LinkedIn: www.linkedin.com/in/dhrubee
YouTube: www.youtube.com/dhrubee

Episode Transcript

Dr. Dhru Bee: [00:00:02] Hey, everybody. This is Dr. Dhru Bee, and I’m here to welcome you to my podcast, Ikigai Leadership. We’re going to be talking to leaders in all different industries from all different backgrounds and demographics from all over the world. And we’ll be discussing topics like leadership development, culture, DEI, content creation and marketing and all things business and entrepreneurship. If you haven’t listened to the first half of this conversation, be sure to go back to the last episode and listen to that one first.

Damon Johnson: [00:00:34] It’s so funny. I forget that it’s really a business book. It turned into therapy and I was like, Wait a minute, I’m supposed to be doing this? It’s hard to do that – I guess it’s the point – it’s hard to do that. I can say for my business for sure, when I do apply them, I make more money and it gets to be easier. But some days you look at people, you know, because we all deal with clients, customers, you’re like, I know you’re not talking to me like… you have to, I have to catch myself like… When I apply all the work or most of the work, I’m like, ah, I try to look at from the other person’s point of view. And also like with the client who called before about the podcast. I know you need a boundary. It’s not you, it’s me. I let you go too long without a boundary. So the book is true. You’re like, Oh, I got to teach you my language. Because right now we’re having foreign conversation because you’re saying something, I’m shaking my head and I’m really not agreeing with you, but I’m doing the international sign for I understand you like, yeah, yeah, yeah, yeah, yeah. And I’m like, oh, no, he doesn’t know that. I don’t want to really do this because I’ve been doing it the past two podcast episodes. Now I got to put a wall up in business because I don’t have to have all the clients, I want to leave with some sanity so I can be positive for the other clients who we are on the same wavelength.

Ben Harbuck: [00:02:20] I think you’re bringing up a really good point, Damon, if you don’t mind me interrupting.

Damon Johnson: [00:02:24] No, come on.

Ben Harbuck: [00:02:25] That’s what has been so hard about the tattoo shop. Because we turn away more people than we tattoo. And people are going like, What are you doing? You can’t do that. And it’s like, No, I have really good friends now who don’t have tattoos because I talked them out of a bad decision when they were out on a girls night and they were peer pressuring each other to go get a tattoo. And then they came to us. And I’ve read this book and this book says the money doesn’t matter. Like literally this lady is about to, she’s a bank teller or she’s maybe a real estate agent or maybe even worse, she’s like a teacher, but in a very precarious political position in the part of town she’s in, she’s going to try to get some tribal tattoo on her arm. And guess what? She ain’t got a job Friday. And so, like for me, you bring it back around to yeah, we started it out with therapy, kind of. But the book being therapy. But now the book is back in how you, people, knowing that there’s worse things than losing a client. It’d be better to have a good client. Dhru, I was curious because you kind of started this off by surprising me, I guess I didn’t do my research, but, like, the coaching thing kind of triggers me a little bit because. Because like, the guys I know in East Texas that do that, they only want my $80 a week. That’s all they want, bro. You know, like and it’s like after six months, you’re like, man, I’m broke and my business isn’t doing any better.

Dr. Dhru Bee: [00:04:16] No, and I hate those guys, frankly. Right. Like Damon and I talked about this because the problem, one of the, I mean, not to get on this huge tangent, but with coaching specifically, there are a lot of things like this, a lot of professionals like this, right? Where there’s no real, there’s certifications, but there’s no real formal licensure process to become a coach. Right? And the same thing with social media managers, right? Anybody can wake up one day and say, you know what, I don’t like my job. I’m going to quit. Guess what? I’m a social media manager now. I’m a coach now. Ha! Now I have an Instagram.

Ben Harbuck: [00:04:45] You know what’s weird, though? The reason I can call you out is because we met. I’m calling myself out. Dhru, I taught myself how to tattoo. I bought a license from the state of Texas for 2500 bucks. Like I’m saying, you and me and Brittany and Damon, we’re all the same. We’re all the same people in different parts. Like, you can make up anything. And so you’re trying to do this with integrity. So I didn’t mean you triggered me from a bad place. I meant like, I have people that come in the tattoo shop tonight and they’re going to come in 15 minutes before close. And eight ladies who are drunk off their very cute behinds are going to want infinity symbols or crosses. And we could make another $600 in 20 minutes. Except that we’re going to coax them to come sit outside with us. Tell them we’ve locked up for the night. We’re going to bring out 12 bottles of water and we’re just going to sit there and get to know them. And people go, Why didn’t you get that money? Because it’s not the right thing to do.

Dr. Dhru Bee: [00:06:05] Prospective client. She reached out and she’s like, Hey, I need to do this assessment. And everyone said, I need to do this assessment, so I want to do this for my organization. I’m like, okay, I do that assessment, but let’s back up a second, why do you want to do this assessment? And she’s like, Well, everyone said, you need to, I need to do this because this is what I want to do. I said, okay, well, everyone’s wrong. You know, you don’t have to do the assessment. I’m like, There’s a cheaper way to do this, and there’s actually a better way to do this. And you don’t actually have to do it to do any of this stuff to get what you want to get. And I gave her a really simple solution that didn’t cost her, that’s not going to cost her anything. And she was like, Oh, really? I’m like, Yeah. She’s like, Well, you know, you don’t want to, you know, you’re not trying to sell me anything? She was like, just, you’re not trying to sell me? I’m like, it’s doing what’s best for the client. Because at the end of the day, the client is a person, right? And you show that empathy for that person, for who they are and what their struggles are because, yeah, I could get that money, but how am I going to feel about it in the morning, right?

Brittany Maas: [00:07:00] I was actually talking with someone the other day about a situation and you know, unfortunately there is desperation in sales where people will lie, cheat, commit fraud even, just to get a deal when, you know what is so bad about qualifying and disqualifying? What is so wrong with saying, hey, yeah, we could have collected $600. but that’s a transactional sale. And we’re not thinking about the impact that’s having because it’s not like they’re just going in a shop to buy $600 worth of cosmetics or some shit. You know, they’re putting something on their skin that’s going to be there, and like you said, who knows what their situation is? And they wake up in the morning, you know, and sure, they may not necessarily blame the shop, but are they going to go back? Whereas what if those ladies did want the tattoos and one of them’s probably going to remember where they went that didn’t screw them over. You know, like how much more word of mouth and reputation and establishment are you building for yourself? And if you only see the $600 dangling, the carrot dangling, go for it. But, you know, to me, you know, with that accountability and empathy and stuff like in the book and everything, why it’s so powerful for business, because it allows us to think about the people behind what we’re offering rather than simply just, Oh, I need to make from this, otherwise it’s not worth it.

Ben Harbuck: [00:08:37] Saturday, you’re going to see me on Tom’s live stream from Twitter getting a catfish tattoo, a V1 because I lost a box break to him. And he actually, he was so nice. He said, Ben, I want to let you out of this. And I said, Bro, I have Hello Kitty tattooed on me, like I have NFTs that were like rubbed like two years ago tattooed. Like, I’m okay. I know who I am. Right? But also to your point, Brittany, when the banker’s son wants a tattoo and he doesn’t want his son to get a tattoo, he sends his son to me now. And that’s why the heavily tattooed guy can walk past all the line of bankers and go straight to the president’s office and say, Hey, sir, I’ve got another business idea. Would you be interested in hearing it? Because he knows he’s met me. We’ve built a relationship, to your point. And so I know I love tattoos and I’m going to have bunches of them. But if you or Dhru or Damon show up tomorrow, I’m going to be like, hold up. Like, we need to talk. You know what I mean? Like, this is not a, this is a lifetime commitment we’re talking about and I don’t want to hijack this into tattoos. But it’s really what Gary is saying in the book. When you put these, you start stacking gratitude on top of accountability, on top of empathy, on top of kindness, and all of a sudden you’re going, Man, I might end up being a really happy old person instead of one of those, you know, we’ve all met them, those 70 year old people that are just like really bitter and angry and hate everything.

Damon Johnson: [00:10:22] 50 years old, frankly.

Dr. Dhru Bee: [00:10:24] I was gonna say, 50 year old, 40 year old people, you know. There’re 25 year olds out there right now who hate everything.

Damon Johnson: [00:10:31] Cranky. Because you know what? By you not doing it, you do it more not only for them, but for yourself. But they say all money’s not good money because like, with me, me and this podcast guy, I don’t feel bad anymore about telling him that boundary because I’ve put myself out there in the situation like, Hey, this is what I offer. This is what I think you should do for your social media, blah, blah blah, for your brand, here we are. He’s not doing them. So. I can get through the pearly gates. Like, look at this. You know, I was like, I did what I was supposed to do. And just like a regular human, they don’t, it goes in one ear out the other. So I don’t feel bad texting him. Even his approach tonight of texting me at 7:36 is wrong. Like brother, this is a 9 a.m. conversation. This is not a 7:30 conversation. The money will come. My best clients, I told this to Dhru, I walk in and presenting, They’re like, What are you doing? You’re already hired. Like when I walk in, they’re ready to work. They’re like, What are you doing? I thought, I gotta present. They’re like, present what? We see your, we see your work. They’re like, We watch your page. So the work is going to come. The money is going to come. With Gary, he’s like I don’t have to sell to the unsellable. If you don’t want a house, a mortgage or social media from me, great. Moving on. Because I used to be that guy who would walk in with the laptop and the pop-up and the flash drive with my presentation on it and the PowerPoint. Now I’m like, Listen, do you want me, yes or no? I don’t do all that anymore. I don’t care if it’s a company or individual. I’m like, Here’s my pages, here’s what I do. It’s a 15 minute meeting.

Dr. Dhru Bee: [00:12:32] And going back to what you said earlier, Damon, it’s about the money, right? Like the bad money. I don’t know if you guys know Ken Honda, right? Talks about the Happy Money and like, actually really interesting concept, right? His whole thing is like money is energy, right? And you can have good energy and you can have bad energy. And when you have bad energy around you, it’s going to affect the way you operate. You’re going to feel not great about it. Right. And that’s absolutely, I believe that personally, I think there is bad money. There is bad energy out there. If you get money through nefarious or malicious or, you know, means where you’re basically manipulating people into buying stuff that they don’t need, you know, like Wolf of Wall Street money, yeah, it’s a crap ton of money. But I mean it’s going to come back and bite you in the ass eventually. I really believe in karma, right? I mean, I was raised Hindu. I kept most of those beliefs. There’s some things that I’ve let go of which I don’t think are actually Hinduism, they’re more kind of the performance of stuff. But one of the things I definitely believe in is karma, right? And what you put out in the world, you put out kindness, you try to do the best you can for other people and for yourself, right? It comes back around to you. Maybe not in the timing. You think it will come back to you, right? But eventually.

Brittany Maas: [00:13:36] This, I think, reminds me like with conviction and that quality, because we have to believe in who we are, what we’re doing. I would say that chapter probably hit me the most personally since I have had to figure out my own convictions again. You know, having one way of life and then shifting to pretty much figuring it all out and everything. That really helped me kind of tighten things up because yeah, when we know who we are, you get to that point where it’s a lot easier to set boundaries. It’s a lot easier to be like, No, it’s too late in the evening for us to be talking. You’re not my family. Like, I like you. You’re a good contact. And maybe in time there might be more of a relationship or something where it’s okay. But to assume that and then to cross those boundaries and stuff, yeah, it gets a lot easier to just be like, This is what I have, this is what I’m offering. I’m not available during this time. I’ll talk to you tomorrow. It’s a lot easier.

Ben Harbuck: [00:14:47] The book definitely puts all the things together. It’s almost just like an easier pill to swallow, to your point, Brittany. You know, whenever it seems like conviction was something that for me, and you seem to be saying from your past too, conviction was tied to something different in a religious sense for us in our experiences, but in this case, the decision and sticking with it, it’s just like, Oh, so that’s just a human thing I can work on. I can start building this foundation. And I’m not going to disagree with how Gary, but I do remember reading the 12 and going, man, I would have put kindness ahead of this one and I would have put conviction ahead of that one, you know, and like and, but I do remember that. But he had a completely different, you know, experience. I mean, I grew up raising my own food. You know, we had a three-acre garden, man. Like that was my life as a child. Like some people didn’t have that experience. So it makes them go in a different order.

Dr. Dhru Bee: [00:15:52] I love that. I think that’s a good point, Ben, which is that, you know, there are all the human, kind of human elements, I think whatever order you choose to put them in, this is Gary’s order, you have your order. We kind of each have our own order. And whatever experiences we’ve had in our life, some people are better at some of these than others, right? And back to your muscle-building point. Right? Some people are really good at like 5 of these or even 11 of these. And then there’s those other people who just need to work on many of these. And it’s, and to both of your points, Damon and Ben, about the readiness, right, you got to be ready to kind of make that step and push through. And maybe you do one at a time, right? Really focus on that and add on as you go. At least that’s the way I process things and figure out like, okay, for me listening to it a couple of times because I want to really absorb it and understand it and then jump in and do the exercises. I think for me, that’s, that’s where the rubber meets the road for me is kind of getting these things, doing these things, because it’s like that’s the fear piece of it. To your point where it’s like, I’m not, differently from you I’m not afraid of not being able to do it. I’m afraid of not doing it, you know what I mean? Of not taking that step. And I told Damon this before about my YouTube channel, which was, I had recorded a bunch of videos many, many times before I launched my, actually launched my channel. And I just never posted them because I’m always, Oh, I can’t post that one, my voice sounds weird. I can’t post that one, I just look weird. That background looks weird, I can’t do that. You know, like you make up reasons why it’s not going to work.

Brittany Maas: [00:17:15] And Gary’s like, Get over yourself.

Dr. Dhru Bee: [00:17:16] Exactly. Like that’s what…

Damon Johnson: [00:17:18] When in doubt post it out.

Dr. Dhru Bee: [00:17:20] Just post it, right? And just put it out there.

Ben Harbuck: [00:17:22] I mean, I’m so fascinated like that you invited us and then now we’re here having this conversation because I’m just going like, Man, I would really like to have like five more of these. We could do an hour on Brittany’s background. We could do an hour on Damon’s switch from schoolteacher to mortgage. You know, we could do an hour with Ben on gardening, you know, so, like, you know, it would just, it’s such a fascinating thing. And what’s funny that strikes me about some of, sometimes, I don’t know if you guys feel this way, but like I see the big streamers or the big YouTubers or the people that appear popular in the VeeFriends community. And I’m going to say that again ‘appear popular’, guys, everybody has apparently decided I’m a big deal in VeeFriends cards. And Brittany, to your point earlier, I get up in the morning and I look at myself and I go, What? You’re just a guy. Like, you’re just a dude and all of it. And people are like, Your card collection is amazing. I started six weeks ago.

Damon Johnson: [00:18:47] But you know what’s so funny?

Ben Harbuck: [00:18:49] It’s cool, I guess.

Damon Johnson: [00:18:50] The community has changed. I’ve been around long enough. How can I put this in a nice way? When we had nothing to buy, your popularity, my popularity was based on content. Content and, yeah, content and your character, I should say. Now it’s like I bought a shit ton of 12 books to get the Vee2s. You couldn’t get the boxes. Before you could just get the boxes willy-nilly. How you can get them now. If you didn’t have the book, you weren’t getting the box. So now I’ve kind of not taken a step back, but now I just look sometimes. Now, for me, maybe it’s just me. It is so based on, I say 60% on who has the most cards. Who’s, there is, it’s weird. And I must sound like an old fuddy-duddy. The originality of what got me here, I don’t see a lot in the VeeFriends community anymore. Like the weirdness of us all. When, you know, when you see a Damon video, like, Oh shit, what is he doing? We were known for that. You shouldn’t be a star because you got more cards than everybody. What the fuck is that about? You know what I mean? It’s like, it’s very…

Ben Harbuck: [00:20:23] And you also, can I let you all in on a secret? The card community – I know this is public, Dhru – the card community has tiers and they have like, the top ten characters in tier one, the next ten in tier two, and the next ten card top characters in tier three. Me and my brother are grading all the cards that aren’t in those. Damon, to your point, we have like 500 characters graded that nobody cares about.

Damon Johnson: [00:20:57] It’s so weird.

Ben Harbuck: [00:21:00] I mean, like, because we’re having fun.

Damon Johnson: [00:21:03] It’s so weird.

Brittany Maas: [00:21:04] That’s what, like, that’s the purpose of the cards. I mean, the trading and everything. That’s all part of it. But it’s not about a popularity contest.

Damon Johnson: [00:21:15] I was so pissed off that people were selling seats to watch you open a box. Are you fucking kidding me? I was like. It’s people, I’m spoiled and blessed…

Brittany Maas: [00:21:30] I’ll pay to get some of the cards but I won’t pay to watch.

Damon Johnson: [00:21:31] There’s people who haven’t eaten tonight. And if your first impression of VeeFriends community is I’m paying $1,000 to see this, to see Ben open a box, what the fuck? Is this what we’re going to be known for? We were known for our differences and our commonality with the VeeFriends mantra. This whole popularity, like I told you, I got my ten boxes. I don’t even feel like opening them on camera because I’m like, what does this got to do with content and being creative and being innovative and being different with your camera phone? When did this shit turn into a popularity, because it’s the who has the most money contest now.

Ben Harbuck: [00:22:19] But that’s my point, is that I love what, I agree, I’m with you. 100%. I’m with all y’all. But I love what Dhru’s doing. And I’m just curious, Dhru, do you have the same sometimes insecurity that I do, where you put a video out and like two days later it has 33 views, and you’re like, Dang, nobody likes me.

Dr. Dhru Bee: [00:22:47] Yeah. Yeah, absolutely, dude. I mean, much of what you guys talked about tonight, I have the same insecurities and the same thoughts go through my head. I mean, in terms of, like, what you said about not being kind to yourself. That’s absolutely my mental voice. A lot of the time. Right? People talk about imposter syndrome and stuff like that. I absolutely have that, right? It definitely, it never goes away fully. I’ve worked on it like crazy, but it never fully goes away. It’s always a constant struggle. But absolutely. I mean, I put a video up and I’ll be happy if it gets 33 views in two days. Do you know what I mean? I’m like, Oh shit, I got 33 views, oh yeah, that’s crazy, you know? But it’s like, it’s one of those things where, you know, these kind of conversations, I love them because it’s like bringing people together, building a community around something that’s not just physical, right? It’s not some physical thing. And don’t get me wrong, the card thing for me, it’s fun. It’s like I only got the two back there. Whatever, right? But, like, it’s fun. But I think this is where the values are at, right? The value is that in these conversations where we can kind of talk through stuff and understand like, Hey, oh shit, Ben has a similar experience to me. Brittany had a similar experience to me or similar challenges, similar beliefs. How can we come together and talk about these things and say, Hey, you know what? We all got different things out of the book or got them in different ways, but this book was actually still really impactful for each of us in different ways. And how we digest it is very different because we’re different people, but we still enjoyed it in different ways. Right?

Brittany Maas: [00:24:12] I’m still digesting it since in first in line, I help moderate there, and we’ve been working on developing the content and engaging and working on rebuilding the community on Facebook. And we started doing monthly themes and I presented let’s use Twelve and a Half because quite frankly, it’s not always easy to come up with crazy themes and stuff and we don’t really want to, we want it to be easy and simple. And most of the people in that community are either fresh into business, contemplating entrepreneurship, or more experienced, but they’re trying to figure out how to expand and how to grow. And so a lot of the content is being developed around business and growth. So now each month we don’t always use a quality from the book since as time goes on, they want to use other books too, especially since Gary’s coming out with the jab, jab, jab, left hook. But basically, you know, the community as a whole is working at a main theme each month, and some of the exercises or scenarios, I try to kind of work into some of the posts as well as other people and stuff. And I would say overall, even though it’s not like we’re getting a gazillion responses to things, we know people are enjoying it and growing from it. And I always remember too, like Gary talks a lot about how the fact he doesn’t care if it’s one person that he’s talking to or a thousand or more, it doesn’t, like, to him, he will come on podcasts that have few viewers. I mean, he followed my fucking Twitter account when I had 30 people. I didn’t even ask him to follow me. Like, that’s Gary, and so through this project, I’ve been remembering, like leaning into that a little bit and recognizing he doesn’t give a shit if nobody comments on a post. So let’s just put it out there and try it. And overall, I like it because it’s helping me work through the book more.

Dr. Dhru Bee: [00:26:31] I’m saying that that’s awesome. I appreciate it and I’m glad you guys, I really appreciate you guys. I haven’t told you enough that I appreciate all three of you guys coming on and talking about it. And Ben, to your point, I’m happy to do this, get the four of us together and talk as often as you guys want. I mean, honestly, this is the kind of fun stuff I enjoy doing, like I said, so.

Ben Harbuck: [00:26:46] Well, and I know Josh really enjoys these type of conversations. Damon, the only thing I would say remember about the cards is, some of us are still the same people we were. Me and my brother are having so much fun making these videos. We’re just literally learning about how to make videos. We end up crying, we’re laughing so hard, you know? And me and him have never made content together, you know? So it’s like this new thing where I’m seeing this new side of my 38 year old brother and he’s freaking out about this graded card that’s backwards in the CGC box. And everybody in the comments is like, send it back, make them give you a refund. And we’re like, they graded it backwards, that’s awesome. It’s gonna be on my shelf forever.

Dr. Dhru Bee: [00:27:43] And now it’s a limited edition.

Brittany Maas: [00:27:48] Honestly, so like my only cards I have so far, Josh gave me, sent me a pack, or like some of the cores, and then a teacher gave me some, but he actually, like he drew on his, and I actually want to get this one at least like covered. And I don’t know what to do with it at this point because I’m still learning like I’m going to the show this year to learn.

Dr. Dhru Bee: [00:28:13] I’m applying what I learned from comics with the cards because the same idea. CGC does comics too. And I’m a huge nerd with comics. Like I go to ComicCon in Baltimore every year to sell my book, but like it’s always just I always love comics and stuff like that. So I definitely know CGC through that. I didn’t even know they did cards.

Damon Johnson: [00:28:28] See, I’m a work in progress. I’m channeling my inner, where were you at when I was at the card conference three years ago? It wasn’t this buzzer. I was like this.

Dr. Dhru Bee: [00:28:40] Yeah, I wrote a novel a couple years ago, so it’s on Amazon. I sell it every year at ComicCon in person. I got a table there every year and sell it there.

Ben Harbuck: [00:28:49] Wait, what? Are you just gonna keep that from us for your private fans or…?

Damon Johnson: [00:28:53] That’s for the next…

Dr. Dhru Bee: [00:28:54] No, that’s the next episode. No, that’s the plug. Hear more about the book.

Ben Harbuck: [00:28:59] Damon. Damon’s eyes are drooping. Okay, Damon’s getting tired, and I’m a grandma.

Damon Johnson: [00:29:05] You know, at 10:00, I’m like this.

Brittany Maas: [00:29:08] It’s 7:00 here, so.

Damon Johnson: [00:29:10] Oh, wow. See? No wonder.

Dr. Dhru Bee: [00:29:12] It’s still bright outside where Brittany is like, where the hell? So but thank you guys so much for coming in. Ben Damon, Brittany, you guys. I mean, great conversation. Like I said, happy to do it again every time we want to. And we’ll do, we’ll keep talking either way on Twitter. But thank you guys so much. Hope you enjoyed the conversation, guys. Comment below. What your favorite dimension, what your favorite quality of business owners that Gary mentioned in Twelve and a Half. If you’ve not read it, definitely check it out. It’s definitely worth the read or multiple reads as we’ve talked about already, or half a read, do as much as you can and get through it. So thanks a lot. Thank you guys all.

Dr. Dhru Bee: [00:29:50] Thank you all so much for listening to the Ikigai Leadership podcast today. If you enjoyed this episode, please subscribe and leave a five-star review with comments to let me know what you thought. It really helps me keep on delivering valuable and relevant content to you all, and if you want to connect with me directly, please feel free to do so on my socials. That’s at @DhruBee on Twitter, at @DhruvaBee on Instagram and LinkedIn, it’s linkedin.com/in/dhrubee. Thank you all so much. Take care. Stay safe. Talk to you soon.

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Ikigai Leadership Podcast: Dhru and Marcus Britt Talk Technology & People https://nayanleadership.com/ikigai-leadership-podcast-dhru-and-marcus-britt-talk-technology-people/ https://nayanleadership.com/ikigai-leadership-podcast-dhru-and-marcus-britt-talk-technology-people/#respond Thu, 19 Oct 2023 00:52:22 +0000 https://nayanleadership.com/?p=51860

Dr. Dhru Bee welcomes guest Marcus Britt, Senior Manager of Technology for Under Armour, to the show to talk about technology and people. Marcus discusses how he has an equal career history of tech and HR and how that shapes his career ideology of people first, then process, then technology.

Marcus believes technology shouldn’t be done for the sake of technology but instead done to enable and help people. He uses his HR background to relate to colleagues and C-Suite leaders alike when explaining technological advances to them. As he tells Dhru, if you aren’t in the technology for the right reasons and you don’t have your people and your process in a great place, all technology will enable you to do is finish bad work faster.

Dr. Dhru and guest Marcus Britt discuss all aspects of how tech intersects with and affects people. They talk about AI and the rush to adopt it before truly understanding how it may affect people in a company, why ensuring you’re on good footing before advancing is vital, the interconnectedness of business, the best kind of leadership qualities Marcus has experienced, and why self-awareness and patience are two of the most important virtues for getting ahead in any industry. Their conversation is insightful and engaging, and shines a light on the people technology should be focused on.

 

About Marcus Britt:

Marcus Britt is the Senior Manager of Technology at Under Armour. He is a transformational leader with experience in technology, project management, continuous improvement, human resource management, planning and business continuity. Marcus has a proven ability to implement comprehensive technology solutions while maintaining a business driven mind-set.

 

LinkedIn: www.linkedin.com/in/dhrubee
YouTube: www.youtube.com/dhrubee

Episode Transcript

Dr. Dhru: [00:00:02] Hey, everybody. This is Dr. Dhru Bee and I’m here to welcome you to my podcast, Ikigai Leadership. We’re going to be talking to leaders in all different industries from all different backgrounds and demographics from all over the world. And we’ll be discussing topics like leadership development, culture, DEI, content creation and marketing and all things business and entrepreneurship.

Dr. Dhru: [00:00:26] Hey, everybody. Welcome back to another edition of Ikigai Leadership. I want to thank you guys for joining us today. I’m here joined by my good friend Marcus Britt. We just met recently. We kicked it off pretty hard at the Blackstone Technology Conference in Charlotte because we’re both apparently nerds, which is awesome.

Marcus Britt: [00:00:41] Absolutely. Yeah, I claim it. I own it, man. Nerds forever, man. That’s what I love.

Dr. Dhru: [00:00:45] Absolutely. It’s the only way to be, man. So. So, yeah. Marcus, thank you so much for joining us today. We’ll talk a little bit about the Blackstone Technology Conference, talk about our conversation there. But before we get into that, tell us a little bit about yourself, man. You know what kind of work you’re doing right now. What do you like to focus on? And what brought you to the Blackstone Technology Conference?

Marcus Britt: [00:01:01] Awesome. So a little bit about me. Currently, I have the pleasure of working at Under Armor and I am the senior manager of Digital Teammate Experience. It’s a technology role, but it doesn’t sound like a technology role. It’s pretty cool, right? But our focus is really on kind of aligning technology and making sure that the experience for our teammates is good. Right? I mean I think that’s where I can consider us to be an experience economy now, it really drives everything, right? So making sure that the processes, the systems, data, all of that stuff is good and it provides a good experience for our teammates. That’s really what matters. I’ve been in technology now for around 20 years. I’m a little bit of a weird bird in that I’ve had a chance to spend time in tech and HR about equal times, equal parts of my career in both, so I have a unique perspective on really kind of understanding how people, you know, what people’s needs are in the organization, how they move around an organization, how people feel in certain spaces, and then also having technology and how to enable that, right, to make that go. Because I’m a firm believer you don’t do technology for the sake of technology. You do technology to enable and help people, right? If it’s not a tool to make things better, it’s really useless. So being in that space for a while I had an opportunity to work at some great companies and really focusing on that. And like we talked about, I’m a super nerd, I love Marvel movies, anime, Legos, I got my Lego back there, my motorcycle back there. So just enjoying being able to really understand technology in a deep way and then helping people and understanding people and helping merge those two together. That’s really what my DNA is.

Dr. Dhru: [00:02:36] I love that, man. And there’s a lot of opportunity to talk about that kind of stuff just in general. I mean, especially nowadays with the AI and everything, people talking about this stuff. But I love that you also work in Under Armor because Under Armor, one, was founded in Maryland, I’m a Maryland guy, but I actually had the chance to hear Kevin Plank speak live at VeeCon when I was there. And it was really cool hearing his story and how he started Under Armor and how that whole genesis happened. And one of the things I really appreciate about him and his vision and where kind of Under Armor came from is the innovation piece, right? It’s that innovative spirit. And it doesn’t sound like that’s left, it’s like that’s very much alive in today. And a lot of companies, I feel like they tend to kind of, I mean, I’m not going to point any fingers, Apple, but, you know, they kind of they start out on this innovative journey and then they just kind of just like, oh, you know what? We’re good now. Let’s just coast, right? Let’s just rest on our laurels and do what we want to do. And Under Armor hasn’t really done that. What’s been your experience there? What’s drawn you there?

Marcus Britt: [00:03:31] Yeah, that’s so true. I think one of the things, it took me a while to get used to how innovative we are because I’ve experienced other organizations that are much more bureaucratic, right? More slow moving. Under Armor is definitely not that. And really, you know – KP is what we call him – you know, Kevin kind of really established Under Armor and said hey, you know, we have this problem where athletes have this you know, not so great fabric that you get sweaty in and it weighs you down. So you kind of slows you down. So he wanted to have a situation where, you know, this is our Under Armor. We have our fabrics that are breathable and there’s a lot of technology that goes into it, and it’s really mind-blowing how much our team has done with that. But that is really in the ethos of all of the Under Armor. You know, even me being a technical role, being an experienced person, right? I mean, that’s really revolutionary to think about technology as an experience front, more so than just bits and bytes, ones and zeros, you know, servers, things of that nature, all that’s there. But really, it’s like, how does it impact the teammate? And really the fabric of Under Armor is like, we want to make athletes better, right? So it’s really focusing on the athlete. And the way we do that is performance apparel so they can train longer, they can feel good, they can engage their craft and do what they want to do. You know, striving for more is what we always talk about. So yeah, it took me a while to say, Wow, this is really fast-paced. This is a lot of innovation and I love it. But I’m like, okay, are we really like, can I just go right now and do this right now? Are you giving me the keys? And they’re like, Yeah. I’ve only been here six months, but yeah, go for it, Marcus, that’s what you know, go for it and make us proud. So it’s been really a cool experience to work there.

Dr. Dhru: [00:05:07] That’s awesome. Like you said, a lot of companies get weighed down by that whole bureaucracy and like, Oh, we got to check with this person and get these 16 approvals. And then, you know, a year later, it’s like, oh, well, that technology is already obsolete.

Marcus Britt: [00:05:18] It’s already obsolete, right? Absolutely right.

Dr. Dhru: [00:05:21] Technology, right? Like you can’t move that slow with technology. I always point to the government. That’s the other extreme, right, of the innovation side of things. It’s like you have computers in government that are Windows 7, right?

Marcus Britt: [00:05:31] It’s still, right? It’s like, what’s going on, guys? Yeah. And think that’s the thing that I enjoy so much about being in a space that I’m in right now because I don’t lead with technology, I lead with people, processes, then we apply technology. So I’m always focused on, Hey, are the people here, do they have the right skill set? Are they trained up? Are they engaged? If that’s good, then you move on to okay, what are our processes? Because I’ve had the opportunity to be in situations through where, you know, the thought process, we got to go buy this new shiny technology, we got to go get this new thing. And I’m like, Well, wait a minute, what are our processes? And then actually understanding what the processes are, Hey, we can make these process modifications and buy nothing and gain 30% efficiency. Is that okay? Yes, that’s great. You know, so a lot of times it’s not trying to run after that shiny thing and really understanding how we do things and how we, you know, add value and have the transactions that we have, then you look at technology to enable all of that and make that go faster, right? Because I always say technology makes things faster. It doesn’t fix problems, it makes things go faster. So I’m making bad widgets, right? In my current process, I’m going to buy technology and make bad widgets faster. That’s not what you want to do. So you want to be in a situation where, hey, we’re making things great, I got a great process, now how do I scale it, right, versus, Hey, I got a crappy process. Our open enrollment experience is trash. Let’s buy the software solution to fix it all. No, it’s never going to happen.

Dr. Dhru: [00:06:57] Right? No. 100%. And I love that you said that, you know, technology is only as good as your processes and your people. Right? If you hire trash people, you have trash processes, like you said, just make it faster, more efficient to be trash. Right. You know, it’s just going to make the trash smell bad faster. And that’s a nice segue into kind of one of things I want to talk about, which is AI, right? AI has become a big buzzword, right? It’s just like everyone was oh, we’re using AI, we’re using AI, we’re using AI, and it’s just like, okay, why? What do you want to use AI for? Why do you need to use AI? Well, because it’s AI. It’s the future. The future of what? Right? I mean, AI is like this, again it’s a shiny thing you talked about where everybody’s like, Let’s talk about AI, let’s use AI, and in reality, what are you going to use it for? It’s like, have the process and people in mind first. What are you, what are you trying to build towards? And then use that right? Then use that solution. What’s been your perspective on that in terms of like how you know, hey, how AI may or may not fit into society right now?

Marcus Britt: [00:07:54] Yeah, I think most companies and most leaders that I’ve spoken with were a little bit behind the curve on AI. Dhru, I’m probably going to get this timing of the numbers wrong here, but I was doing a lot of research on this. And to put it in context, right, let’s take, for example, Netflix. I believe Netflix took about maybe 5 or 7 years to get to a million subscribers. And then AI or ChatGPT, for example, took days to get to a million subscribers, right? And so we have this concept in technology where it’s almost like a bad word, but like shadow IT, won’t have the business, like HR for example, going out and buying their own solutions and then bringing them in-house and, you know, messing with the IT architecture and infrastructure. Well, that has now shifted and being kind of diluted down to individual teammates. And I’ve had conversations with leaders and say, Hey, what’s our policy again, that people function, what’s our policy around AI? We really don’t. You know, we’re building it out right now. And I’m like, okay, people are using it. I’m telling you that right now. And we have to really get ahead of that.

Marcus Britt: [00:08:58] So I will say that AI is a wonderful tool, but again, a tool that used incorrectly can become a weapon. So we’ve had several situations where, not Under Armor, but kind of experiencing in some of the circles that I’m in, some of my peers where we’re having conversations around, hey, information is being leaked out into the AI sphere because people don’t understand that, hey, we’re crowdsourcing this, you’re putting this out there for the entire Internet. So certain aspects and usage of AI is permissible, but some of it’s not, right? Nothing, trade secrets, no actual data. It’s much like, you know, putting your information on the Internet. My profile is on LinkedIn, but none of my PI is out there. Right? So that’s kind of where we have this dynamic shift to where it’s this new era where you now have to think about shadow IT is not just on a business unit, it’s actually individuals and an organization. And we have to teach them, Hey, you can use these tools, but you have to understand the framework around it and what you’re actually signing up for.

Dr. Dhru: [00:10:01] 100%, dude, I think, I think that’s also another concept where people just like they like, like you said, shiny things, but they don’t look at the concepts around that. Right? What are the implications of using this or thinking about this? And I go back to, you know, a great example of like 2020, right, with Zoom. It was a necessity. Everyone moved to Zoom. Everyone’s talking about online stuff, Zoom and teams and whatever else. But Zoom wasn’t built for that yet at that point. They hadn’t scaled it up to the point where the security was enough to sustain that. And so as a result of that, you had all the data breaches, all the issues with people breaking into rooms and showing porn on these in the middle of these meetings and whatnot. Right? Because they hadn’t prepared themselves for those kind of things for where it was like on a large enough corporate, you know, kind of enterprise scale. And they fixed it, obviously, they went back and fixed a lot of that stuff. But that’s the kind of the thing you’re thinking about, where you’re planning ahead or you’re not planning ahead, I should say. And you’re using technology you don’t fully understand.

Marcus Britt: [00:10:51] Absolutely. That’s the number one. And that’s the biggest challenge, I feel, in the industry that I experience myself, is that working with my teammates and not having a full appreciation, understanding of the technology, one, and then also to the environment and the impacts, upstream and downstream impacts, of said solution and how it affects everything else. And I use the analogy all the time, Hey, we’re all in the same swimming pool, right? So be mindful, like, you know, if you’re splashing, I’m going to feel it downstream or, you know, make sure you don’t pee in the pool like that type of thing. Like, don’t do those things. The interconnection, especially in the HR space, is so tight now. Long gone are the days where you have a business that’s in a silo. There’s no such thing as silos anymore. It’s all connected. Now we people may still operate mentally in that frame of mind, Dhru, but there are no silos. Everything’s interconnected. Data flows from system to system, and you have to be mindful of that at all times.

Dr. Dhru: [00:11:47] Yeah, because that’s kind of the Internet of things, right? And that’s a term we haven’t really used that term in a while, but it really is kind of that connectivity piece of it where you’re talking about, you know, your fridge is talking to your Google home or your Alexa or whatever, and that’s talking to Microsoft or Amazon or Google or whatever. And data’s going back and forth, right? We have to make sure you have to understand that there’s an implication of using that technology. There’s a cost of convenience, right?

Marcus Britt: [00:12:10] Absolutely. Yep. Yep. Data mining is happening all the time, brother.

Dr. Dhru: [00:12:13] Oh, yeah. I mean, I was talking to somebody about this the other day and he was shocked to hear the way Amazon’s using data, right? Because he didn’t realize, and some people might not realize this, so when you do a search on Amazon, right, and you probably already know this, Marcus, but when you do a search on Amazon, let’s say you’re searching for prenatal pills for your significant other, your wife, whatever. Right? And that search goes through, you know, now that data is out there that you search for that on your account. Fast forward 6 to 7 months, right, Amazon is going to start showing you ads or things for diapers because their algorithms have put together, oh, you know, when people search for this about seven, six, seven months later, maybe eight months later, you’re going to have to start buying diapers. Right? And so they know that that’s what you need. So they’re going to start showing you that stuff. And people don’t realize this guy, this client of mine didn’t realize that that that was a level of detail Amazon had gone into in terms of saying like, they’re putting things together in ways that we haven’t really thought about yet to try to predict the behaviors we’re going to go through. And as a result, you know, it makes them a lot more profitable, obviously. Right? But it is that data, everything you search for in Google and whatever, there’s a reason that you get these ads. If you talk about stuff, if your phone hears you talking about certain things, right, you’ll get ads for these things. And people wonder why the heck that happens. But it’s fascinating. I mean, it’s brilliant. It really is. But it’s also you know, it is that privacy question, is like, how safe are we really in privacy, right?

Marcus Britt: [00:13:40] Yeah. You know, you kind of, it kind of like makes you raise an eyebrow or kind of feel a little weird because, yes, it is happening. I mean, whether it’s, you know, I have Amazon devices in my home and, you know, it’s probably people around me that have Amazon devices. And there’s been, you know, I don’t know how true this is, but there’s been talk about, you know, Amazon has its own network where they use my internet connection and connect to other devices around to kind of create this mesh network where even on my ring system, I know I can have a situation where I can kind of have a neighborhood watch and connect with other neighbors and other ring devices if I so choose to. I don’t. But, you know, it’s there. And I think that’s something that we have to be mindful of as consumers. Right? And again, to your point is with AI, we have to be mindful of what you’re doing. And that’s, again, like I go back to my mantra: people, processes, tech. If I have my people understanding that and I know my processes, I know what I’m doing. I get it where it’s like, Hey, we’re not secure enough to use AI in our organization because we got some processes that aren’t tight or our processes and procedures are really tight, we can definitely engage AI. And I think that’s the work that I’m working with my business partners to kind of say, Hey, I need you to do that.

Marcus Britt: [00:14:47] Let me handle the technology geek speak stuff, but you need to make sure that your business is fortified, your processes are fortified, and we can engage it. I use this analogy all the time, Dhru. You have to have pressure in a system. So you think about pipes in a home, right? Without pressure, the system is no good, right? But if you don’t have a good fortification of the joints and the valves and things like that, you apply pressure, it’s going to burst and create a lot of damage, right? So you have to have that balance between structure and pressure. So people want to talk about the pressure or the passion. Let’s go for it. Let’s use AI, let’s do all these great, you know, creative things. That’s great. But if you don’t have a system that can handle that, you’re going to create a lot of collateral damage. So I think that’s kind of where we are in technology is it’s so ingrained in everything we do. Everyone’s a technologist now. It’s not just people like me. Everyone is. It’s just kind of navigating through that. And how much of that your role requires you to know about technology.

Dr. Dhru: [00:15:38] Yeah, no, I love that. And I think that that’s accurate too. I mean, I think everyone is, you’re right, everyone is a technologist to a certain extent. Some just tend to be bad technologists versus good ones, you know?

Marcus Britt: [00:15:49] Yeah, true. Yeah, that’s that’s so true.

Dr. Dhru: [00:15:52] Yeah but I love that analogy of, the pressure pipe system because it’s accurate. I mean, any organization has their own pipes that they don’t spend time and energy to fortify those things, those weak points. So let’s shift gears for a second real quick. As you’re talking about this, you know, Ikigai Leadership is another podcast. So about leadership, right, in terms of for an organization like Under Armor to run the way it runs and to enable someone like you to empower you to actually do what you want to do in such an agile form, there has to be strong leadership, right? What role have you seen leadership be in your work at Under Armor and before?

Marcus Britt: [00:16:24] Yeah, I’ll say definitely for me, a huge role, right, in initially coming to Under Armor I have a leader that I’m working with now that is super supportive and empowering. It took a little while getting used to that too, because I’m kind of more so of used to working with individuals that still want to have some level of control.

Dr. Dhru: [00:16:44] Micro-managers.

Marcus Britt: [00:16:44] You know, micro managers, right?

Dr. Dhru: [00:16:47] Let’s call them what they are.

Marcus Britt: [00:16:48] It’s called, yeah. Micro-Manager. Right. It’s like, okay, let me make sure. Let me check behind you on everything you do. And you know, the amount of trust that I have with my leader now is really refreshing. And, you know, she says, I work for you. You know, I’m here to knock down obstacles and help you be the best version of yourself. And I’m like, Oh, that’s great. So really a servant leadership perspective and at Under Armor, it’s definitely an athlete-driven culture, right? Because it’s more so our leaders want to be more like coaches and help the athletes achieve, right, from that perspective, for internally, as far as teammates, as well as our athletes that wear our gear. So I think leadership is definitely a major factor in it, but it’s more so situational. Like I’ll subscribe to situational leadership in all that I do because it’s so key to where, in certain situations, even though I’m very, very, I’ve got 21 years of experience in the industry, my leader doesn’t help me with the technology, but it may be something as far as navigating a political situation or working on some of the financial components of my job where I may need a little bit more engagement. So I think that’s what’s really helped me at Under Armor, where leaders are understanding of that situational engagement model and understand well, hey, Marcus has never done this before at Under Armor. So let me really kind of be a micromanager here to say, okay, let me help you through all these steps versus, hey, he just needs me to give him the direction, the budget, knock down a couple of barriers and let him run. Right? Because, you know, micromanaging someone who’s very capable is extremely frustrating for that person. And in those situations, people like that leave. Right? It’s like, I don’t need you to tell, I’ve been doing this 20 years, I don’t need you to tell me what to do. You know, I need you to get out my way or help me, you know, break down some of these walls. So that’s kind of the experiences I’ve had with leadership at Under Armor from this perspective.

Dr. Dhru: [00:18:29] That’s awesome. And I do want to clarify, I don’t mean that every person who takes an active role in their employees is a micromanager. Right? But there is that line, right? There’s certain, like you alluded to, that there’s a certain level of support that you need sometimes when you’re new in a role, if you’re new to a certain action or a certain process, that makes sense. Right? But like you said, to your point, if you’re micromanaging someone, if you’re sitting there involved in the day-to-day of someone who’s been doing this thing for 20 years or any period of time that’s significant, right, that is micromanaging. And that’s where that line comes up. So.

Marcus Britt: [00:19:00] Yeah, Dhru, I think the big part of that is it’s a lack of trust. I think that’s the key element. If you trust me and we trust each other, we can quickly understand, like, let’s say, for example, I have the pleasure of working with you and you’re my leader. We have a relationship that’s full of trust. And you’ll say, Oh, I may think that I don’t really know how to do this, I don’t know how to do this podcast thing. And you’re like, No, Marcus, you’ll be fine. And then I trust you, you trust me, and we’ll be able to quickly align because that needle can move very quickly, right? And good leaders know when to say, Oh, well, Marcus doesn’t really need this level of involvement. He just needs to be coached or, you know, encouraged and pushed along. And I think that’s the key for leaders to understand where is my person in this situation? Not, hey, Marcus is great. He’s been working on this for 20 years. And you give assignments and some people may not be as vocal as I am, but say, hey, no, I need help. I don’t know what this is. Right? And then they get in these situations where they get frustrated. So I think leaders need to kind of really take count of where their people are given the situations that they have and know huh, has Marcus done this before? Where is he? Or even ask a question. Hey, where are you? Are you good? Or do you want me to kind of really, you know, ride shotgun with you? Do you want me to drive? Help me understand. I think that’s really key. And that’s what I do with my people all the time. I’m like, okay, you tell me what support level you need. I can be daddy bear and then just, you know, cover the whole thing and you watch me and I lead the way or I can back completely off and to stand back and be your coach and say, up your swing’s off. Try that again, buddy. You know, and whichever one you need and I think that’s the key. And it’s really helped me in my leadership growth and engagement. And a lot of my teammates have thanked me for giving them the space to learn, right? You know, so that’s kind of where I think micromanaging robs you of that, right? That’s why so many people hate it because, like, I need to learn how to make mistakes. Like I don’t need you on top of me all the time, you know?

Dr. Dhru: [00:20:44] Yeah. And I think that comes back to a couple things. Trust is definitely one of those number one things. But I think also insecurity, right, on both sides. Like you said, some people are not necessarily vocal enough, on both sides, right? On the employee side and on the manager side, because some people on the employee side are not as vocal and not, they’re like, oh, well, I’m supposed to know this, so I’m afraid to ask for help. Right? On the flip side, on the manager side, some people are just insecure and just like, I don’t want to be challenged, I don’t want my people to think that I don’t know what I’m doing. So I’m going to keep making sure that I’m visibly involved on everything so no one questions my value. And they don’t understand that being a leader is value in and of itself, right? Empowering people is value in and of itself. Whether you’re doing the work actively or not, you’re not being paid to do the work anymore. You’re a manager, right? You’re being paid to manage your team, help them to do what they need to do, remove obstacles when needed and that kind of thing.

Marcus Britt: [00:21:32] And I think one thing we talked about before, Dhru, that I’m so, you know, appreciative of this time with you and what you are doing with your leadership development programs, is really kind of helping people be aware, like, where am I, right? And awareness. I think that’s the number one thing for myself in my career when I became self-aware and confident in that, that, hey, I’m really good in these areas, I’m not so good in these other areas, and I play to my strengths, I go on offense. You know, I’m not going to sit here and waste a lot of my energy on trying to, you know, I’m not a detail-oriented person. I’m more of a visionary, big-picture person. Show me the field of dreams. Okay. Now I can start to work on building it versus starting from the detailed step one, like, that doesn’t energize me. And I know that, right? And so I think that comes with a lot of security for me. And it’s enabled me, like you said, to be able to lead in that space. But I think that’s one thing that everyone who listens to this podcast should take away from this. It’s like, Hey, where am I? And be honest with yourself, right? So that you can grow. I think that’s the first step in being a leader because the number one leadership role is leading yourself, right? You have to do that first, right? Then you can lead others or you can aspire to whatever career paths that you want to go into. You’re not properly leading yourself, you’re never going to get there.

Dr. Dhru: [00:22:42] 100%. I love that. And self-awareness is absolutely, absolutely the key, right? The first step is self-awareness and owning it, right? You can be aware and then just be in denial, but you can also own it and because you’re being aware. And I don’t know if I told you this when we talked, when we talked in Charlotte, but the reason I named my company, Nayan Leadership, there’s two reasons. One, my nephew’s name is Nayan. I named him, which is I’m proud of. But two, Nayan is Hindi for eyes, it means eyes. And the whole idea is self-awareness, right? You can’t change or affect any change around something you’re not aware of. So the first step is seeing something and then you change it. Right?

Marcus Britt: [00:23:13] That’s it. I love it. Yeah, love it. I think that’s the key. And it’s also I had to understand that perspective of seeing myself and then how do I see myself, right? How do I value myself? Do I value myself based on what other people have said about me? Or how do I see myself? And that’s really been kind of supercharged me in my career. Once I got that, seeing myself, honoring myself, understanding myself, now it’s like, okay, now I’m ready to go because I know what my deficiencies are and I know what my strengths are and I can go and attack what I think, honestly, that if I can like put that in a message in a bottle and give it to every person on the world, I mean, that’s the key. That’s the spice of life. Once you do that, the rest, whatever you want to do in your, whatever your dreams are, you can make those happen. But until you do that, nothing’s going to happen because you can’t see yourself. So I love that. I love that you did that from that perspective. That’s why we’re cool, man. That’s why I like you. Because you’re a deep, brother, man.

Dr. Dhru: [00:24:05] I appreciate it, man. Yeah, sometimes a little too deep. But, you know.

Marcus Britt: [00:24:10] I hear you.

Dr. Dhru: [00:24:11] So going back to Charlotte for a second, right? That was a fun session. That was actually a whole lot of fun. I mean, I knew was going to be fun. I didn’t know it would be that much fun because I’m glad that you and I clicked as well as we did. For you, what was it, what was the best question you got in that session? I have my answer, but I want to, I’m curious what your answer was. If you can remember, I only remember that one question really, honestly, that’s why I said it.

Marcus Britt: [00:24:30] Yeah, no, I’m thinking back. Um. I think the best question I got was a young lady who was just real. She was like, Listen, I hear all of this stuff, but she kind of asked us, Hey, well, how do I still make the change? Even though I’m trying to get into the industry in technology, right, and, you know, I don’t have the experience and, you know, I’m just trying and I hear all what you guys are saying, but… So she was very brave to ask us this question, right? To say like, listen, I hear you, but how do we do this? And I think that was the rawness that you have to really have, to really be, you know, successful. Somebody like that is somebody I want. I want that raw hunger to where I think we were able to really kind of help her because she was one of the young ladies who came up to us afterwards and kind of helped her see the vision and see like, okay, it’s how you see yourself, how you see yourself is your issue right now. It’s not that, okay, you got turned down by a couple employers because you don’t have experience, yada, yada, yada. So what? Right? Don’t let that define yourself. If you want this, you will get it. You’re going to get some no’s.

Marcus Britt: [00:25:32] But a lot of times it’s like, I look at no’s as like I got to get to a certain number of no’s before I hit yes. So I flip it. It’s like, okay, what did I learn from this no? Why did they give me a no? What’s that learn? And each one of those lessons that get, I think we talked about this, Dhru, at the conference, Formula 409. I love that, people get sick of me talking about them. But like my kids roll their eyes every time I talk about it. It’s like, keep trying, don’t quit, if they would have quit at 300, they would have gotten there. So for those who don’t know the story, I think it’s two scientists in Detroit, Michigan, were building out this solution where they’re trying to get this degreaser, you know, cleaning solution. And it took them 409 attempts. And once they got there, they were like, what’s the name of this thing, Formula 409, because it took us 409 times to get there. So that’s kind of my mantra is like, if I keep moving forward, I’m going to be successful. I’ve just keep, I think we talked about failing forward, too, or falling forward too, you know, while we were there. So that was my favorite question. What was yours?

Dr. Dhru: [00:26:24] Yeah, actually mine was similar, but I remember that lady, she was, that one was phenomenal. She was great. We actually connected afterwards. But my favorite question was actually after the session, a young man came up to me with a similar question, actually, and he was saying he went to break into IT. He’s studying, he’s studying hardcore. He’s certified in a couple of different things, but his day-to-day job is not IT related at all. And so he was asking, you know, what he needs to do to kind of break into the thing. And I asked him, my question to him was, when you introduce yourself to somebody, what do you tell them you do? And he was like – because he wants to get into cyber security, he’s certified in a bunch of different things in cyber security – and he’s like, Well, I tell them that I work at this other place and then I’m studying. So I’m like, I’m like, okay, cut that out right away. I mean, that’s that’s, first it’s too long. Second of all, people lose interest. If you tell somebody you study this thing on the side, then they’re thinking that that’s what you are on the side. I’m like, market yourself as that thing because you are that thing, right? You got to believe it first and then everybody else is going to believe it. If I just met this guy for the first time and I don’t know who he is, I’m going to pretty much trust whatever he says is true.

Dr. Dhru: [00:27:23] You know, trust but verify. That’s kind of the way it works, right? So if I tell you, Hey, Marcus, we just met, I’m actually an IT consultant, but I also want to do this and I also want to do that. And I also want to do that. I’m going to seem like I’m kind of scattered and don’t know what the hell I’m doing, right? But if I tell you, Hey, Marcus, yeah, I’m a business coach, this is what I do. Executive coach. You’re like, oh, cool. Okay, cool, you know, and let’s talk about that or whatever, you know, whatever makes sense around that because that’s the way, the context in which you’re seeing me now. Right? And that was, I think, a cool question to answer for people, because I think a lot of people don’t go through that right now. Like you said, especially people at that conference are trying to break into technology to try to get into that world. And there are so many certifications to get. You can get certified up the ass if you want to for literally years and then still never do anything with it. But the point is to make that shift in your head first and then let people know that.

Marcus Britt: [00:28:09] Yeah, that’s so true. Again, it kind of, the theme I think we keep hitting on here, Dhru, is that, you know, it’s being self-aware. I had a young man who came to me actually who sat down before the conference started. He said, You mind to look at my resume. I was like, sure. And so I looked over his resume and then he kind of had some imposter syndrome I felt going on as far as like, Well, I’m just in college and, well, I’m like, Dude, no, first of all, no, you’re in college, number one. Not everybody’s in college. And I think he had some experience working and doing some research. I’m like, This is phenomenal. That’s what you do in college. You do research. So this is great. Like, you’re not, you know, you’re not expecting, I said don’t expect to be where I am in my career. But I started where you were. I was in college doing research. And again, a lot of times, again, like I said, and this is one of the things I love technology, but I don’t like, I don’t want to know if this is the mantra of technology, but it’s like this aura of technology is if you don’t understand tech, you’re not smart. I hate that. Right? And so people say, well, I don’t, I’m not a smart guy like you. Yes, you are. You just know a different discipline. You know, a different solution. Technology is, it’s a lot of jargon, a lot of stuff, right, we can talk about. But I mean, Dhru, you can hit me with some jargon right now if you still choose to.

Marcus Britt: [00:29:15] And every industry is the same. So I think that’s the thing where, again, everyone’s a technologist. We use technology every day. We have cell phones in our pockets, we have internet of things in our house. We’re setting up our home routers and networks and stuff like nobody’s business now. And again, it’s truly just seeing yourself and understanding who you are and then envisioning yourself as that. Because everything that I’ve been successful at, I’ve seen myself doing it before I was there. Nothing was like, never like, oh, wow I just woke up one morning, I’m a technology supervisor. Hey, you know, I had an ideology of I can do this or I can be here. I want that. It was something that birthed in me early and then, you know, I align myself to it versus just falling into it. So I’m great that you had that conversation. I had some similar conversations like that with other people there, and I think we really made an impact on people. That was the coolest thing about being there, is we really made a deep impact. And I was, I wasn’t expecting that. And I was yeah, I was blessed and honored by wow, we really impacted these folks where I was going to be like getting to meet some cool people talk about tech. Yeah, that’s great. Have some coffee and, you know, make some contacts and, you know, beef up my LinkedIn network. But we really connected with people, so that was really cool.

Dr. Dhru: [00:30:24] Yeah, no, I fully agree with you, man. That’s the same feeling I had walking out of there. I was like, Wow, this is actually like a day where I actually got to affect people on a very personal level. You’re prepared for that at a certain level. But I think the conferences I’ve been to and this is something I noticed that was very different about technology in Charlotte at least, I haven’t been to any of the other chapters. But Charlotte, that chapter that day, was very raw, right? In a good way. It was very honest. It was very raw. It was very much like, Hey, this is what we want to do and we’re hungry for information. And I feel like a lot of conferences, I go to, people, whether they actually do know this stuff already or whether they don’t, they just want to act like it. I feel like people have an air of like, I should know this, so I’m going to act like I already know this, you know what I mean? And that was not the case there, which I really appreciated. People were very hungry and like, Hey, I’m going to ask this question. Whereas somewhere else, I feel like people think like this is a dumb question. There’s not a dumb question. It’s just something you’re curious about, which makes it a not dumb question, right?

Marcus Britt: [00:31:19] Yeah. Yeah. I love it. I mean love that grassroots, because that’s where I come from. I’m hungry. I don’t mind looking stupid. I don’t mind standing up and saying, Hey, I don’t understand. You know, everybody else can hear me understand? I don’t understand. That served me well. Where I had to, again, see myself through like, I don’t care what you people think. I don’t know what this person is saying. Probably half the room doesn’t know. But you guys are too scared to say anything. I’ll stand up. I don’t, I don’t mind. And that’s the part of my personality too, the CEO could be having a conversation, I’ll be like, Hey, Kevin, what are you saying about this now? I don’t get that. Nobody here, I don’t understand. I have no problem doing that. And I’ve leaned into that in my life. And that served me well, Dhru. And I think that’s what I appreciated so much because there was a rawness. It wasn’t like a, oh, I’m posturing, I’m here at the, you know, XYZ conference and, you know, I am just as smart as everybody here, or I’m just here for other things. It was just, we’re hungry and whatever you have for us, because several people even connected with me after the conference, I’m really hungry, I want what you have, help me. I’m honored that you want to help me. It was just such a real and raw and authentic experience. It was just hard to, hard to put into words. But it was really good.

Dr. Dhru: [00:32:21] I agree with you 100%. And I want to go back to something you said just now a little bit ago, about which you didn’t say the word patience, but I want to call it the word patience, right? Patience with yourself. Right? In terms of like where you are in your life. Like you said, you didn’t wake up one day and say, hey, I’m you know, I’m here at Under Armor. I just woke up and here I am. Right? You know, each of us has our own journey. We worked to get where we are. I think a lot of times people are expecting that by a certain age they should be a certain place in their career or in their life or whatever. And it’s just not the case, right? I mean, age is, first of all, arbitrary as fuck, right? Let’s call it what it is, right? There’s nothing that means anything about age other than you have another year under your belt. You don’t have to be a certain place in life or career by a certain age. And I think patience with yourself, especially with, like, the kid in college, right? You’re in college, dude. Like, you’re not supposed to be making $1 million a year in college. No one expects you to do that. Right? And for you to put that on yourself to be like, I should be a director in college. No, that’s crazy. And frankly, you’re not ready to be a director at that age, right? You’re not ready to manage people at that age, and nor should you be. And no one should, no one should fault you for that. So for you, what role has patience played in your career and your journey?

Marcus Britt: [00:33:29] So I got the best advice from one of my, this is when I was working on HR at the electrical utility in South Carolina, and she’s like, Marcus, be gracious with yourself. Because I had an opportunity, it’s a little bit about my career story. I started traditional path of an IT person, you know, started off in the Help desk, worked my way up to network analyst, you know, routing, switching, all the technology, you know, mumbo jumbo, working in the data centers, internet routing, all that good stuff, right? Then I had an opportunity to take a leadership role in what we call the Help desk at that time. Right? Working with people. They said you’re great with people. You’ll be great with this. You’re a great, you know, person. So I’ve led the cyber security awareness program and kind of like this liaison between IT and people in that role. Then I got a chance to do like a massive leap of faith in my career where the CHRO at the time approached me and said, Hey, you know, we got this role here. Think you might be good for it, you know, what are you, you’re interested? It was a HR operations role completely outside of my comfort zone. And I’ll say now with like, career progression, there’s no corporate ladder. That’s a myth, right? And it kind of leads back to talk about being, you know, patient with yourself. It’s more like rock climbing now, right, where you are climbing up sometimes, sometimes you have to go down to go up. Sometimes you have to jump across a space and have no connection to anything and then leap and grab back on to some other space as you’re dropping down. And that’s what I did. And I had to be patient with myself because I kind of reset, because I had all of this equity built up in IT, and now I’m in HR and I don’t know anything about HR. So that’s when I learned and she was like, You’re putting a lot of pressure on yourself. You’re fine, be gracious with yourself. And so I took that in. I was like, yeah, let me take some time because it’s going to take time for me. Basically, the career change, Dhru, in the middle of my career, like ten years in, but it was awesome. So now I’ve taken that with me and I can be in a situation where I’m uncomfortable because I don’t know everything, but I’m not going to stay up all night and try to, you know, kill myself to learn everything because I don’t have to.

Marcus Britt: [00:35:31] That’s when networking comes in the space. And so, like, I think one of the things that I had a chance to share this with one of the teammates that were at the Blacks Technology Conference, I’m like, This is what this is about, network. You don’t have to learn everything. You need to connect with people. So if I have a leadership question, Dhru, I’m gonna come to you and say, Hey, I got this leadership situation. Do you think you can kind of have your company come in and help us with this? That’s what this is all about. It’s about connecting with people. And then I’m in my strength, you’re in your strength, and we can connect and engage each other and I don’t have to sit here and try to do everything. So that’s where patience has really played a role for me in giving myself grace and taking the time, one, in connecting with my peers and asking for help. Big one. And then number two, giving myself time to understand I don’t know everything about this AI phenomenon. I’m going to learn about it, but I’m gonna give myself grace and give myself time to do that perspective. So that’s kind of what I’ve learned, Dhru.

Dr. Dhru: [00:36:24] That’s great, man. So much of what you just said is applicable across the board, right? I mean, and I’m going to highlight just one thing, but there’s so much more you could highlight from what you just said, but that’s just the networking piece and being, having patience with what you know and what you don’t know. I like to say, I like to call it working in your wax, working in your flame, right? You can either work in your wax and burn yourself out or you can work in your flame and then delegate the wax stuff because everybody has a different flame. Right?

Marcus Britt: [00:36:48] That is so good, bro. Hey, patent that. Because that is so true. Because that’s the thing, right? That’s what I’m trying to do in my, I’m didn’t mean to cut you off. But that’s so exciting because it’s like, that is it, that that’s a great analogy because working in my wax just exhaust me, right? And I want to work in my flame, what sets me on fire. But go ahead. I mean, I don’t mean to cut you off.

Dr. Dhru: [00:37:06] No, no, no, not at all. I mean, that was pretty much it. But I can’t take credit for that. I didn’t make that up. I forget where I heard it. I heard it from somewhere, I can’t remember where I got it from, but I wish I could take credit for it. I don’t want to steal it. So it’s not mine. But you can have it. I’m giving it to you anyway.

Marcus Britt: [00:37:19] We will give credit. Who, author out there? Have you seen this podcast? Please let us know who you are because that was great. That’s awesome.

Dr. Dhru: [00:37:24] I love it. I love it too. So, um, cool, man. So as we’re wrapping up here, I got one last question for you, which is basically inspiration-wise in your career, you know, and we can talk all day honestly, because we can probably have another follow-up with these later. But for you personally, what was your biggest inspiration? What or who? So either a person, a book, a movie or TV show, anything.

Marcus Britt: [00:37:43] I think it’s a person for me. So it’s a gentleman by the name of Ray Snyder. We just talked about this working in your flame. So I was in the space where I’m in technology about seven years into my career, and I’m trying to make a decision. Do I go into the super tech route or do I go into posturing myself for leadership and management? Because in technology and similar now there’s kind of a pathway where you can go in to be like the, the Smee, the subject matter expert, right? And be that person. Or you can say, well, I want to get into leadership and you kind of get away from the technology and it’s more focused on people, which is hard for some. So I made a decision which was very good, to go back and get my MBA, and it kind of gave me the balance between technology and business so I can actually talk to C-suite folks because I had, I struggled because I was talking tech, when I would talk to the C-suite folks about we need to do this technology, it’s going to save us money. Tech, tech, tech, tech. And they were like glossed over versus talking about ROI, risk factors, things of that nature, and showing how the technology mitigated those risks. It flipped my whole mindset. I’m like, Oh, this is how I’ve talked to C-suite folks.

Marcus Britt: [00:38:51] So getting back to working in your flame, I saw Ray and he’s been a lifetime friend for almost, wow, probably 15 years now. And he was so engaged. He was one of my teachers. He was teaching business, um, business communications. And I saw him and I’m like, Dude, this guy is really like alive in his passion. Like, he’s doing something that he absolutely loves. I don’t have that. What is that about? Like, how do you get there? Because I’m good at my job, but it’s a job. This dude is on fire. And so he was the first person I saw kind of working in his flame. And he kind of helped me connect to where I’m like, Oh, this is what I’m really passionate about. This is what I love. So I need to kind of frame my life and my career around what the things I really am passionate about. And then the rest kind of takes care of itself because I think sometimes, and I’m guarded when people want to get into technology, Dhru, because I’m like, Don’t do it for the money. We talked about this in the conference. It sucks, right? You’re going to work a lot more hours than you think, you’re going to be on call, you’re going to do this. You got to do it because you love it.

Marcus Britt: [00:39:56] If you don’t love it, get out and do something you love. And so seeing him kind of in his space, being a teacher and being so like alive in it, it inspired me to find that for myself. And that’s kind of been that technology and people space because I’m a weird bird in that I’m a technologist that loves people. So not to say people in technology don’t like people, but you get what I’m saying. Like you don’t go into technology, I want to, you know, impact thousands of people so I’m going to just go into tech. It’s not necessarily framed that way. Now I’m hopeful to change that and give people who have a natural connection with people to have more opportunities in technology, because I can do both. I can really be a tech guy and hit you with the jargon all day long, or I can be in front of people all day long. And so I had to kind of carve a pathway for myself because it’s not a direct line to where I’m going to go to college to do this technology and get these certifications to talk to people. Like it’s not really a space for that, but I don’t let it stop me. So that’s kind of my primary inspiration. And he’s still a friend of mine till this day.

Dr. Dhru: [00:40:57] That’s awesome. No, that’s powerful, man. And especially the piece around, you know, really just focusing on what you want to do, right? What really lights you up? What’s your flame, again, going back to that, because I think people don’t take enough time to figure that out. And we ask kids to do this at 20, 21 years old. You know what I mean? Okay. Pick a major and that’s going to be your career for the rest of your life. Good luck, right? Like, no, that’s not the way the world works at all. And it puts so much pressure on anybody. But this is awesome. Marcus, thank you so much for coming out and talking to me today. We definitely got to do another one of these because I feel like we could talk for days about random stuff.

Marcus Britt: [00:41:30] That’s awesome. Well, Dhru, hey, thanks so much for having me. I really appreciate it. Love what you’re doing with your company and the podcast. Let’s just keep, you know, helping people, you know, learn and see themselves, right, as the essence of your business does, because I’m all about helping people and I think, you know, once they can see that, then they can be better leaders, better people, and be more fulfilled and enriched. So thanks again for having me, man. It was a pleasure being here.

Dr. Dhru Bee: [00:41:57] Thank you all so much for listening to the Ikigai Leadership podcast today. If you enjoyed this episode, please subscribe and leave a five-star review with comments to let me know what you thought. It really helps me keep on delivering valuable and relevant content to you all, and if you want to connect with me directly, please feel free to do so on my socials. That’s at @DhruBee on Twitter, at @DhruvaBee on Instagram and LinkedIn, it’s linkedin.com/in/dhrubee. Thank you all so much. Take care. Stay safe. Talk to you soon.

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